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One Call Care Management Jobs (NOW HIRING)

Whether you are part of our care coordination team or playing a supporting role, the work our ... to One Call policies and procedures. * Manage network complaints including the initial ...

Whether you are part of our care coordination team or play a supporting role, the work our ... At One Call, it is not typical for an individual to be hired at or near the top of the range for ...

Sr Dir Natl Prod Leader

$116K - $191K/yr

The National Product leader will play a pivotal role in driving One Call's growth by identifying ... Bachelor's and/or Master's degree in Business or Healthcare from an accredited college/ University ...

Sr Dir Natl Prod Leader

$116K - $191K/yr

The National Product leader will play a pivotal role in driving One Call's growth by identifying ... Bachelor's and/or Master's degree in Business or Healthcare from an accredited college/ University ...

Principal Engineer

$142K - $227K/yr

Whether you are part of our care coordination team or play a supporting role, the work our ... At One Call, it is not typical for an individual to be hired at or near the top of the range for ...

Care Management Trainer

Orange, CA · On-site +1

$85K - $128K/yr

The specialist also performs call and chart quality audits and reviews, reviewing results with ... Provides one-on-one coaching and mentoring. * Supports compliance with Medicare, Medicaid, and ...

Care Management Processor

Long Beach, CA · On-site +1

$14.90 - $29.06/hr

Inbound Call Center Essential Job Duties • Facilitates administrative support including case ... Required Qualifications • At least 1 year of experience in an administrative support role in ...

Care Management Trainer

Orange, CA · On-site

$85K - $128K/yr

The specialist also performs call and chart quality audits and reviews, reviewing results with ... 1. While performing the duties of this job, the employee is regularly required to talk or hear.

Manage staffing needs and staffing issues with appropriate leadership. Serve as a clinical and ... Conduct clinical and staff rounding and facilitate the flow of patient care. Provide back-up ...

ESSENTIAL DUTIES 1 . Transitional and longitudinal care planning and execution * Conducts ... Manages high risk patient care, including management of patients with multiple co-morbidities or ...

... One year prior managed care experience required. · Prior experience in a health care setting preferred. · Familiarity with utilization management/case management.

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One Call Care Management information

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$10

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How much do one call care management jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for one call care management in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is One Call Care Management?

One Call Care Management is a company that provides specialized healthcare management services primarily for the workers’ compensation industry. They coordinate medical services such as diagnostic imaging, physical therapy, transportation, and home health care for injured workers. By acting as a liaison between healthcare providers, insurance companies, and injured employees, One Call streamlines the care process to improve outcomes and reduce costs. Their services help ensure that patients receive timely, appropriate care while helping employers and insurers manage medical expenses.

What is the difference between One Call Care Management vs Case Manager?

AspectOne Call Care ManagementCase Manager
CredentialsVaries; often healthcare or insurance-related certificationsTypically healthcare, social work, or nursing certifications
Work EnvironmentHealthcare insurance companies, managed care organizationsHospitals, clinics, insurance companies, community agencies
Industry UsageUsed in workers' compensation, disability, and health insurance sectorsUsed across healthcare, social services, and insurance industries

While both roles involve coordinating care and supporting patients, One Call Care Management primarily focuses on managing insurance claims and medical services within the insurance industry, whereas a Case Manager provides personalized patient support across healthcare settings. Understanding these differences helps clarify career paths and employer expectations in the healthcare and insurance sectors.

What are the key skills and qualifications needed to thrive as a One Call Care Management Coordinator, and why are they important?

To thrive as a One Call Care Management Coordinator, you need a solid understanding of healthcare processes, case management, and customer service, often supported by a high school diploma or higher and relevant healthcare experience. Familiarity with case management software, medical billing systems, and Microsoft Office Suite is typically required. Excellent communication, multitasking, and problem-solving skills help you effectively coordinate care and interact with patients, providers, and insurers. These competencies ensure efficient service delivery, positive patient experiences, and accurate management of healthcare cases.

What are the typical daily responsibilities for a Care Coordinator at One Call Care Management?

Care Coordinators at One Call Care Management typically manage a caseload of workers’ compensation claims, coordinating medical appointments, transportation, and other services for injured employees. Daily tasks often involve communicating with claimants, providers, and insurance adjusters to ensure timely and appropriate care. The role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. Collaboration with both internal teams and external partners is essential for delivering efficient and high-quality service.
More about One Call Care Management jobs
What states have the most One Call Care Management jobs? States with the most job openings for One Call Care Management jobs include:
What job categories do people searching One Call Care Management jobs look for? The top searched job categories for One Call Care Management jobs are:

Call Center Agent- Experience Preferred - Bilingual (English/ Portuguese/Spanish)

Nirvana Healthcare Management Services

West Orange, NJ

$17 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Job description

Call Center Agent- Experience Preferred - Bilingual (English/ Portuguese/Spanish)

Join our dynamic team at Nirvana Healthcare Management as a Call Care Navigator in our Client Communication Call Center. We are looking for motivated individuals who are passionate about providing excellent customer service and have a keen interest in healthcare.

Responsibilities:

  • Handle inbound and outbound calls in a professional and courteous manner.
  • Assist patients and healthcare providers with inquiries, appointment scheduling, and medical information.
  • Taking messages for Providers.
  • Document all interactions and maintain confidentiality of patient information in accordance with HIPAA guidelines.
  • Making audit calls.

Requirements:

  • High school diploma or equivalent.
  • Proven customer service experience in a call center environment, preferably in healthcare preferred
  • Excellent communication skills, both verbal and written.
  • Ability to multitask, prioritize, and manage time effectively.
  • Bilingual proficiency (English and Portuguese).

We Offer:

  • Competitive compensation package.
  • Comprehensive benefits including health insurance, retirement plans, and paid time off.
  • Supportive work culture focused on professional development and continuing education.
  • Opportunity to work in a growing field with a focus on improving patient outcomes.
  • Two (2) weeks paid training.
  • Uniforms provided.

Working Hours:

  • Monday through Sunday 9am-5pm (rotating weekends). 1 late night shift required weekly.

Pay: $17.00 - $20.00 per hour

Commensurate with experience

Expected hours: 37.5 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Vision insurance

Schedule:

  • Evening shift
  • Monday to Friday
  • Weekends as needed

Experience:

  • Customer service: 1 year (Preferred)

Ability to Commute:

  • Essex County, NJ (Preferred)