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Onboarding Implementation Manager Jobs in Delaware

Royal Farms

Assistant Store Manager

Laurel, DE · On-site

$42K - $55K/yr

... onboarding, training, and continuous development. * Partner with the Store Manager to deliver ... Partner with the Store Manager to implement both short-term and long-term strategies and ...

IICRC

Office Manager

Bear, DE · On-site

Support other management in implementing policies and procedures tailored to the restoration ... as employee onboarding, timekeeping, and performance evaluations, specifically within the ...

SERVPRO

Office Manager

Bear, DE · On-site

Supporting other management in implementing policies and procedures tailored to the restoration ... Assisting with HR functions, such as employee onboarding, timekeeping, and performance evaluations ...

Royal Farms

Assistant Store Manager

Rehoboth Beach, DE · On-site

$42K - $55K/yr

... onboarding, training, and continuous development. * Partner with the Store Manager to deliver ... Partner with the Store Manager to implement both short-term and long-term strategies and ...

Royal Farms

Assistant Store Manager

Milton, DE · On-site

$42K - $55K/yr

... onboarding, training, and continuous development. * Partner with the Store Manager to deliver ... Partner with the Store Manager to implement both short-term and long-term strategies and ...

BWT Logistics

Warehouse Manager

New Castle, DE · On-site

Collaborate with Account Management and Business Development teams to support onboarding of new ... and implement cost-saving initiatives. * Champion Lean, 5S, and continuous improvement ...

BWT Logistics

Warehouse Manager

New Castle, DE · On-site

$65K - $70K/yr

Collaborate with Account Management and Business Development teams to support onboarding of new ... and implement cost-saving initiatives. * Champion Lean, 5S, and continuous improvement ...

Popeyes

Assistant Manager

DE · On-site

$16 - $18/hr

Creates and monitors schedule and manages the team onboarding process * Develop skills of shift ... Implement actions plans to address employee needs and operational assessments Qualification and ...

Popeyes

Assistant Manager

Camden, DE · On-site

$16 - $18/hr

Creates and monitors schedule and manages the team onboarding process * Develop skills of shift ... Implement actions plans to address employee needs and operational assessments Qualification and ...

Newell Brands

Contribute to effective onboarding and ongoing development of team members. * Recognize and address ... Maximize sales potential by implementing company selling strategies, coaching to selling behaviors ...

Wawa

Assistant General Manager

Georgetown, DE · On-site

$25.30 - $34.10/hr

Support hiring, onboarding, coaching, recognizing and motivating the team to consistently perform ... Ability to implement change and drive results through effective execution * Excellent communication ...

Wolters Kluwer

Sales Business Retention Rep

Dover, DE · On-site

$40K - $46K/yr

Manage a portfolio of National or Mid‑Market customer accounts * Deliver proactive ... Share customer feedback, trends, and insights to internal teams New Implementations & Onboarding

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Onboarding Implementation Manager information

What is the difference between Onboarding Implementation Manager vs Customer Success Manager?

AspectOnboarding Implementation ManagerCustomer Success Manager
Primary FocusLeading new client onboarding and implementation processesMaintaining client relationships and ensuring ongoing satisfaction
ResponsibilitiesProject management, process setup, training during onboardingRenewals, upselling, ongoing support
Skills & CertificationsProject management, communication, technical knowledgeRelationship management, communication, product knowledge

While both roles involve client interaction, the Onboarding Implementation Manager focuses on the initial setup and implementation of services, whereas the Customer Success Manager maintains long-term client relationships and satisfaction after onboarding.

How does an onboarding implementation manager typically collaborate with cross-functional teams during a client onboarding project?

As an Onboarding Implementation Manager, you will regularly collaborate with teams such as sales, product, IT, and customer support to ensure a smooth client onboarding experience. This involves coordinating project timelines, sharing client requirements, and troubleshooting issues as they arise. Effective communication and project management skills are crucial, as you'll serve as the main point of contact between the client and internal teams, ensuring all stakeholders are aligned and informed throughout the implementation process.

What is an onboarding implementation manager?

Onboarding Implementation Managers are professionals responsible for ensuring the smooth transition of new clients or employees into a company's systems, processes, or services. They coordinate the setup, training, and integration activities to ensure all requirements are met and stakeholders are satisfied. Their role involves project management, communication with clients, and collaboration with internal teams to deliver a seamless onboarding experience. They play a key role in setting the tone for the client's or employee's relationship with the company.

What are the key skills and qualifications needed to thrive as an onboarding implementation manager, and why are they important?

To thrive as an Onboarding Implementation Manager, you need strong project management abilities, experience with customer onboarding processes, and often a degree in business or a related field. Familiarity with CRM platforms like Salesforce, onboarding software, and project management tools such as Asana or Trello is typically required. Exceptional communication, problem-solving, and relationship-building skills set top performers apart in this role. These skills ensure efficient client integration, high satisfaction, and smooth transitions that drive customer retention and business success.

What are popular job titles related to Onboarding Implementation Manager jobs in Delaware?

For Onboarding Implementation Manager jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Onboarding Implementation Manager jobs in Delaware look for?

The top searched job categories for Onboarding Implementation Manager jobs in Delaware are:

What cities in Delaware are hiring for Onboarding Implementation Manager jobs?

Cities in Delaware with the most Onboarding Implementation Manager job openings:

Onboarding Implementation Manager jobs near you
Infographic showing various Onboarding Implementation Manager job openings in Delaware as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution.

Assistant Store Manager

Royal Farms

Laurel, DE • On-site

$42K - $55K/yr

Full-time

Re-posted 19 days ago

Royal Farms rating

5.2

Company rating: 5.2 out of 10

Based on 98 frontline employees who took The Breakroom Quiz

27th of 47 rated convenience stores

Job description

Anticipated Annual Earnings: $42,000-$55,000
Full-time, hourly role (Based on 40 hours/week plus eligible incentive earnings)
Job Purpose
The Assistant Store Manager is responsible for supporting the Store Manager in managing daily store operations while also contributing to short-term planning and strategy that drive store performance. This role supervises associates and lower-level management, assists with customer escalations, and ensures operational standards are consistently met.
When acting on behalf of the Store Manager, the Assistant Store Manager leads the store team, ensuring continuity of service, results, and culture. By focusing on both execution and development, this role helps create a high-performing store environment centered on fairness, respect, customer satisfaction, and operational excellence.
Essential Functions
Customer Service & Community Engagement
    • Ensure every customer receives outstanding service by modeling and reinforcing a friendly environment through greeting, acknowledgement, high standards, and strong product knowledge.
    • Provide leadership that develops team members' ability to deliver consistent, efficient, and welcoming customer service.
    • Partner with the Store Manager to plan and execute short-term initiatives that enhance customer satisfaction, sales performance, and community connection.
    • Build and maintain positive relationships with the local community by engaging with customers, responding to feedback, and supporting company outreach efforts.
    • Ensure proper execution of all Royal Farms marketing programs, promotions, and customer-facing initiatives.

Team Leadership & Development
    • Support the Store Manager in building and sustaining a high-performing retail team through recruiting, onboarding, training, and continuous development.
    • Partner with the Store Manager to deliver training and communication on all new initiatives, including promotions, products, policies, processes, and safety equipment.
    • Provide timely coaching and feedback to ensure associates consistently meet performance standards and demonstrate desired behaviors.
    • Recognize and reward team members who uphold company values and performance expectations, and recommend candidates for advancement opportunities.
    • Address Employee Relations matters with fairness and a resolution-oriented approach that supports both associates and business needs.

Operations & Policy Compliance
    • Uphold and ensure consistent execution of all Royal Farms rules, policies, procedures, and systems.
    • Maintain accountability for compliance in all areas, including people, safety, assets, and cash management.
    • Address and escalate concerns or violations promptly to the Store Leader, and when appropriate, to the District Leader and Human Resources.
    • Monitor vendor activity and enforce adherence to company policy when checking in both internal and external vendors.

Business Performance & Strategy
    • Monitor and analyze store performance, metrics, and operational processes to identify opportunities for improvement.
    • Partner with the Store Manager to implement both short-term and long-term strategies and initiatives that support sales, profitability, and operational goals.
    • Provide insights and recommendations to help the store team achieve performance targets while ensuring efficient execution of company programs and policies.

Additional Responsibilities
  • Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials.
  • Uphold the mission, core values, and brand standards of the company by ensuring all practices reflect integrity, accountability, and operational excellence.
  • Performs other projects/duties as assigned.

Supervisory Responsibilities
  • Supervises all store employees.

Qualifications
Required
    • Must be at least 18 years old.
    • High school diploma or GED.
    • Minimum of 1 year of experience in fast food, retail, or related management.
    • Proven leadership skills with the ability to supervise and motivate teams.
    • Strong written, verbal, and interpersonal communication skills.
    • Strong organizational skills with the ability to prioritize and delegate tasks.
    • Basic proficiency in business math, accounting, and computer applications.
    • Demonstrated analytical and decision-making abilities.

Preferred
    • An associate's (2-year) college degree or higher.
    • Leadership experience in a fast-paced retail, food service, or fuel environment.
    • Prior experience across all areas of store operations, including foodservice.
    • A current ANSI-approved Food Safety Manager Certification.
    • Demonstrated excellence in customer service delivery, relationship building, and clear communication.
    • Experience leading and developing high-performing teams.
    • Experience implementing change with measurable results.

Success Factors
  • Supportive Leadership - Effectively supports the Store Manager by coaching team members, reinforcing standards, and maintaining a positive and productive store environment.
  • Operational Reliability - Demonstrates consistent execution of store policies, procedures, and safety practices, ensuring smooth daily operations and compliance.
  • Customer-Focused Performance - Maintains high standards of customer service and professionalism, contributing to strong community engagement and customer satisfaction.

Work Requirements
  • Must be able to stand, walk, bend, reach, and lift up to 50lbs throughout the shift.
  • Must be able to perform repetitive physical tasks such as squatting, stooping, and crouching.
  • Must have open availability to work mornings, evenings, overnights, weekends, and holidays, based on the store's business needs.
  • Must be able to lead, coach, and support a team in a fast-paced, customer-facing environment.
  • Must be able to use store technology systems including registers, scheduling tools, and reporting platforms.
  • Must have or obtain an ANSI approved Food Safety Manager Certification within required timeframes and maintain certification thereafter.
  • Must successfully complete the required leadership classroom training curriculum at the designated training center in Baltimore, MD or Laurel, DE.
  • Must have reliable transportation and maintain regular, on-time attendance.
  • Must wear slip-resistant shoes while on duty.

Compensation Details
  • This is a full-time, hourly positions
  • Hourly rate plus performance-based incentives
  • Anticipated annual earnings are calculated based on a 40-hour workweek and on-target incentive achievement
  • Actual earnings may vary based on hours worked and performance
  • Salary range is a good faith estimate of the offer that will be made and earnings potential, and individual candidate amounts will vary based on experience and location.

Pay Range
USD $17.00 - USD $25.00 /Hr.

What Royal Farms employees say

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About Royal Farms

Sourced by ZipRecruiter

Royal Farms, headquartered in Baltimore, MD, US, is a highly regarded player in the American convenience store industry. With an illustrious history extending back to 1959, the company began as a small dairy business and has since grown into an expansive network of convenience stores and gas stations. Recognized not only for their diverse product offerings, Royal Farms is also celebrated for their world-famous chicken, freshly prepared in-store, and winning accolades over big-name restaurants. The company, valuing impeccable customer service, takes pride in providing a clean, customer-friendly environment that blends the comfort of a convenience store with the services of a quick-stop restaurant.

Industry

Retail

Company size

1,001 - 5,000 Employees

Headquarters location

Baltimore, MD, US

Year founded

1959

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