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Onboarding Implementation Manager Jobs in California

Veryon

Onboarding Analyst

San Francisco, CA · On-site

Utilize Salesforce to manage customer onboarding activities and track implementation progress for each client and aircraft. Data Quality & Accuracy * Maintain high standards of data integrity ...

ID.me

Customer Onboarding Manager

Mountain View, CA · On-site

Lead end-to-end implementation projects -- developing project plans, defining success criteria, and managing timelines to keep stakeholders aligned. * Collaborate with internal teams (Product ...

Brex

Engineering Manager, Onboarding

San Francisco, CA · Hybrid

$240K - $300K/yr

Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed ... Lead and manage a team of engineers, including hiring, mentoring, performance management, and ...

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Showing results 21-40

All JobsOnboarding Implementation JobsOnboarding Implementation Manager JobsOnboarding Implementation Manager Jobs in California

Onboarding Implementation Manager information

See California salary details

$38.5K

$102.2K

$165.8K

How much do onboarding implementation manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for onboarding implementation manager in California is $102,163.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $119,400.00 per year, depending on experience, location, and employer.

What is the difference between Onboarding Implementation Manager vs Customer Success Manager?

AspectOnboarding Implementation ManagerCustomer Success Manager
Primary FocusLeading new client onboarding and implementation processesMaintaining client relationships and ensuring ongoing satisfaction
ResponsibilitiesProject management, process setup, training during onboardingRenewals, upselling, ongoing support
Skills & CertificationsProject management, communication, technical knowledgeRelationship management, communication, product knowledge

While both roles involve client interaction, the Onboarding Implementation Manager focuses on the initial setup and implementation of services, whereas the Customer Success Manager maintains long-term client relationships and satisfaction after onboarding.

How does an onboarding implementation manager typically collaborate with cross-functional teams during a client onboarding project?

As an Onboarding Implementation Manager, you will regularly collaborate with teams such as sales, product, IT, and customer support to ensure a smooth client onboarding experience. This involves coordinating project timelines, sharing client requirements, and troubleshooting issues as they arise. Effective communication and project management skills are crucial, as you'll serve as the main point of contact between the client and internal teams, ensuring all stakeholders are aligned and informed throughout the implementation process.

What is an onboarding implementation manager?

Onboarding Implementation Managers are professionals responsible for ensuring the smooth transition of new clients or employees into a company's systems, processes, or services. They coordinate the setup, training, and integration activities to ensure all requirements are met and stakeholders are satisfied. Their role involves project management, communication with clients, and collaboration with internal teams to deliver a seamless onboarding experience. They play a key role in setting the tone for the client's or employee's relationship with the company.

What are the key skills and qualifications needed to thrive as an onboarding implementation manager, and why are they important?

To thrive as an Onboarding Implementation Manager, you need strong project management abilities, experience with customer onboarding processes, and often a degree in business or a related field. Familiarity with CRM platforms like Salesforce, onboarding software, and project management tools such as Asana or Trello is typically required. Exceptional communication, problem-solving, and relationship-building skills set top performers apart in this role. These skills ensure efficient client integration, high satisfaction, and smooth transitions that drive customer retention and business success.

What are popular job titles related to Onboarding Implementation Manager jobs in California?

For Onboarding Implementation Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Onboarding Implementation Manager jobs in California look for?

The top searched job categories for Onboarding Implementation Manager jobs in California are:

What cities in California are hiring for Onboarding Implementation Manager jobs?

Cities in California with the most Onboarding Implementation Manager job openings:

Onboarding Implementation Manager jobs near you
Infographic showing various Onboarding Implementation Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 2% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $102,163 per year, or $49.1 per hour.

Sales Implementation Supervisor

Abbott

Santa Rosa, CA • On-site

Full-time

Medical, Retirement

This job post has expired today. Applications are no longer accepted.

Abbott rating

7.8

Company rating: 7.8 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

178th of 540 rated manufacturers

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
JOB DESCRIPTION:
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
Our diagnostic solutions are utilized in hospitals, laboratories, and clinics worldwide. The crucial information derived from our tests, instruments, and informatics systems is often the first step in patient care decision-making for hundreds of health conditions, ranging from heart attacks to blood disorders, infectious diseases, and cancers.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self, and live a full life. You'll also have access to:
  • Career development with an international company where you can grow the career you dream of.
  • Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.
  • An excellent retirement savings plan with a high employer contribution.
  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
  • A company that is recognized as one of the best big companies to work for, as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity
We have an exciting opportunity for a Sales Implementation Supervisor within Abbott Rapid Diagnostics in Santa Rosa, California.
This role supports the Implementation team in delivering high-quality client experiences by partnering with Government Commercial, site functional leaders, Sales/Sales Support, and vendors. The team is responsible for creating and maintaining client accounts, onboarding and training customers, and establishing or updating diagnostic panels.
The Sales Implementation Supervisor serves as an escalation point, providing guidance, resolving issues, and improving team workflows. This role also focuses on capturing key client information, supporting administrative needs, and driving efficient, consistent implementation processes to ensure a seamless customer experience.
Abbott Rapid Diagnostics (formerly Alere) is part of Abbott's Diagnostics family of businesses, bringing together exceptional teams of experts and industry-leading technologies to support diagnostic testing that provides important information for treatment and management of diseases and other conditions.
What You'll Work On
  • Sales Administration:
    • Responsible for timely execution of new account set-ups and ongoing post-implementation account updates across software systems and databases for Abbott's Toxicology Government Services clients with attention to data accuracy and documentation needs.
    • Assign and direct work to the Implementation team, participating in account administration tasks as needed.
    • Make recommendations for improved Implementation processes or procedures with attention and adherence to Quality and Compliance standards.
    • Work with the Implementation Manager to review and revise the necessary Implementation processes and internal guidelines related to client account administration and onboarding to improve effectiveness, efficiency, and customer satisfaction.
    • Work with counterparts in the Sales, Customer Support, IT, Finance, and Toxicology Support teams to maintain accurate client data in the system.
  • Customer Onboarding & Training:
    • Oversee scheduling and staffing of daily demonstrations of Abbott's technology platform and custom training sessions during the onboarding process, including performance of customer training when other staff is unavailable.
    • Serve as an Onboarding Specialist for accounts with complex onboarding needs, including identifying and communicating key needs and logistical hurdles, organizing interdepartmental kickoffs, driving activity toward onboarding milestones, and serving as a customer-facing touchpoint for the onboarding process.
    • Continuous assessment of ongoing client training lifecycle effectiveness to include development and reporting of key metrics.
  • Team Supervision/Leadership:
    • Monitor and supervise Implementation team members' performance and metrics to regularly report to the Implementation Manager.
    • Escalate identified issues or concerns from Implementation team staff through the proper channels.
    • Identify, document, and resolve problems as they arise.
  • Other duties as may be assigned.

Required Qualifications
  • High School Diploma / GED or an equivalent combination of education and work experience
  • Minimum 4 years of relevant experience

Preferred Qualifications:
  • Four-year degree from an accredited college or university is preferred but not required.
  • Strong organizational skills, attention to detail, and multitasking skills.
  • Experience with corporate culture along with an excellent customer service mentality.
  • People leader/management skills with at least 3 to 5 years of direct supervision experience.
  • Previous experience in a customer-facing role.
  • Proficiency in Excel, Word, and Outlook (essential).
  • Salesforce CFM knowledge preferred.

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is
$81,500.00 - $141,300.00
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Customer Service
DIVISION:
TOX ARDx Toxicology
LOCATION:
United States > Santa Rosa : 3700-3730 Westwind Blvd.
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
No
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Keyboard use (greater or equal to 50% of the workday)
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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