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Onboarding Implementation Manager Jobs in California

LIBERTY DENTAL

About the Role As the Manager, Implementation , you will play a critical role in ensuring successful client onboarding, operational readiness, and continuous improvement of implementation processes.

Blueprint

Implementation Manager

San Francisco, CA · On-site

Own the full onboarding lifecycle for enterprise customers--from kick-off to go-live. * Lead ... implementations. * Manage risks, escalations, and tough conversations with clarity and calm.

Collectly

Implementation Manager

San Francisco, CA · On-site

$125 - $150/hr

As an Implementation Manager, you will play a pivotal role in overseeing the successful integration ... Training and Onboarding: Develop and conduct comprehensive training sessions for client ...

TEAM

Implementation Manager

San Diego, CA · Hybrid

Lead large-scale, high-profile client onboarding and implementation projects from kickoff through successful transition to ongoing service, including developing and managing project timelines ...

Collectly

Implementation Manager

San Francisco, CA · On-site

As an Implementation Manager, you will play a pivotal role in overseeing the successful integration ... Training and Onboarding: Develop and conduct comprehensive training sessions for client ...

Collectly

Implementation Manager

San Francisco, CA · On-site

As an Implementation Manager, you will play a pivotal role in overseeing the successful integration ... Training and Onboarding: Develop and conduct comprehensive training sessions for client ...

Bobyard, Inc

Implementation Manager

San Francisco, CA · On-site

$100K - $125K/yr

About the Role Implementation Manager owns the first 45 days of every new Bobyard customer's life ... Experience building an onboarding playbook from scratch at an early-stage company * Bilingual ...

Benchling

Implementation Manager

San Francisco, CA · On-site

$92K - $135K/yr

Implementation Managers lead all aspects of customer rollouts from requirements analysis and solution design, to configurations, testing, training, and onboarding users onto the system.

DEUNA

Implementation Manager

San Francisco, CA · Remote

About the Role As a n Implementation Manager , you will take full ownership of the merchant ... You will be measured not only by the speed of onboarding but also by the quality of the go-live ...

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All JobsOnboarding Implementation JobsOnboarding Implementation Manager JobsOnboarding Implementation Manager Jobs in California

Onboarding Implementation Manager information

See California salary details

$38.5K

$102.2K

$165.8K

How much do onboarding implementation manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for onboarding implementation manager in California is $102,163.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,500.00 and $119,400.00 per year, depending on experience, location, and employer.

What is an onboarding implementation manager?

Onboarding Implementation Managers are professionals responsible for ensuring the smooth transition of new clients or employees into a company's systems, processes, or services. They coordinate the setup, training, and integration activities to ensure all requirements are met and stakeholders are satisfied. Their role involves project management, communication with clients, and collaboration with internal teams to deliver a seamless onboarding experience. They play a key role in setting the tone for the client's or employee's relationship with the company.

How does an onboarding implementation manager typically collaborate with cross-functional teams during a client onboarding project?

As an Onboarding Implementation Manager, you will regularly collaborate with teams such as sales, product, IT, and customer support to ensure a smooth client onboarding experience. This involves coordinating project timelines, sharing client requirements, and troubleshooting issues as they arise. Effective communication and project management skills are crucial, as you'll serve as the main point of contact between the client and internal teams, ensuring all stakeholders are aligned and informed throughout the implementation process.

What are the key skills and qualifications needed to thrive as an onboarding implementation manager, and why are they important?

To thrive as an Onboarding Implementation Manager, you need strong project management abilities, experience with customer onboarding processes, and often a degree in business or a related field. Familiarity with CRM platforms like Salesforce, onboarding software, and project management tools such as Asana or Trello is typically required. Exceptional communication, problem-solving, and relationship-building skills set top performers apart in this role. These skills ensure efficient client integration, high satisfaction, and smooth transitions that drive customer retention and business success.

What is the difference between Onboarding Implementation Manager vs Customer Success Manager?

AspectOnboarding Implementation ManagerCustomer Success Manager
Primary FocusLeading new client onboarding and implementation processesMaintaining client relationships and ensuring ongoing satisfaction
ResponsibilitiesProject management, process setup, training during onboardingRenewals, upselling, ongoing support
Skills & CertificationsProject management, communication, technical knowledgeRelationship management, communication, product knowledge

While both roles involve client interaction, the Onboarding Implementation Manager focuses on the initial setup and implementation of services, whereas the Customer Success Manager maintains long-term client relationships and satisfaction after onboarding.

What are popular job titles related to Onboarding Implementation Manager jobs in California?

For Onboarding Implementation Manager jobs in California, the most frequently searched job titles are:

What job categories do people searching Onboarding Implementation Manager jobs in California look for?

The top searched job categories for Onboarding Implementation Manager jobs in California are:

What cities in California are hiring for Onboarding Implementation Manager jobs?

Cities in California with the most Onboarding Implementation Manager job openings:

Onboarding Implementation Manager jobs near you
Infographic showing various Onboarding Implementation Manager job openings in California as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 2% Temporary, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $102,163 per year, or $49.1 per hour.

Client Onboarding & Implementation Manager

LIBERTY DENTAL

On-site, Remote

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Job description

Lead Transformational Client Onboarding and Implementation Success at Liberty Dental Plan
Are you a strategic leader who thrives on guiding teams, building scalable processes, and delivering exceptional client experiences? Liberty Dental Plan is seeking an experienced Manager, Implementation to lead client onboarding initiatives, oversee a high-performing implementation team, and drive operational excellence across our Market Operations function.
About the Role
As the Manager, Implementation, you will play a critical role in ensuring successful client onboarding, operational readiness, and continuous improvement of implementation processes. This position combines hands-on leadership of complex, high-visibility implementation projects with team management responsibilities, giving you the opportunity to directly influence client success while developing and leading a talented team.
You will collaborate across multiple business functions to ensure seamless implementation delivery, proactively manage risks, and establish best practices that support long-term growth and scalability.
What You'll Do
  • Lead and oversee client onboarding, implementation projects, and Market Operations initiatives
  • Manage, coach, and develop team members responsible for implementation and client service delivery
  • Directly manage strategic, complex, or high-priority implementation projects
  • Establish, maintain, and improve implementation tools, templates, documentation, and processes
  • Ensure consistent execution of implementation methodologies and best practices
  • Monitor project portfolio performance, timelines, risks, and overall client experience
  • Partner with cross-functional teams to ensure operational and data readiness for successful implementations
  • Identify, mitigate, and escalate project risks, issues, and roadblocks when necessary
  • Conduct post-implementation reviews and support smooth transitions to account management teams
  • Drive process improvement initiatives that enhance efficiency, effectiveness, and scalability
  • Support additional operational and business initiatives as needed
What You'll Bring
Required Qualifications
  • Bachelor's degree in Business, Project Management, Healthcare Administration, or a related field
  • 6+ years of experience in implementation, project management, client onboarding, healthcare operations, or a related discipline
  • 2+ years of people management or team leadership experience
  • Proven experience leading implementation projects and managing multiple priorities simultaneously
Preferred Qualifications
  • Professional certifications such as:
    • Project Management Professional (PMP)
    • Certified Associate in Project Management (CAPM)
    • Six Sigma
    • Certified Scrum Master (CSM)
Knowledge, Skills & Abilities
  • Advanced project and program management expertise
  • Strong leadership, coaching, and team development skills
  • Exceptional written and verbal communication abilities
  • Experience designing and implementing project management frameworks, processes, and tools
  • Proficiency with project management platforms, Microsoft Office Suite, and data analysis tools
  • Understanding of implementation best practices and the client onboarding lifecycle
  • Strong attention to detail with a focus on documentation quality and accuracy
  • Ability to balance strategic initiatives with day-to-day operational execution
  • Skilled at assessing challenges, resolving issues, and navigating high-pressure client situations
Why Join Liberty Dental Plan?
At Liberty Dental Plan, you'll have the opportunity to make a meaningful impact by helping clients successfully launch and optimize solutions that support quality healthcare services. This role offers the chance to:
  • Lead critical client-facing initiatives with significant organizational visibility
  • Influence implementation strategy, processes, and operational excellence
  • Develop and mentor a talented team of professionals
  • Collaborate with cross-functional leaders across the organization
  • Drive innovation, continuous improvement, and scalable growth
Ready to Make an Impact?
If you're a collaborative leader with a passion for project execution, client success, and operational excellence, we'd love to hear from you. Apply today and help shape exceptional implementation experiences at Liberty Dental Plan.
Location
Our employees are distributed in office locations in multiple markets across the United States. We are unable to hire or allow employees to work outside of the United States.
What Liberty Offers
Happy, healthy employees enhance our ability to assist our members and contribute more actively to their communities. That's why Liberty offers competitive and attractive benefit packages for our employees. We strive to care for employees in ways that promote wellness and productivity.
We offer a first-class benefits package that includes:
  • Comprehensive medical coverage through Anthem, with affordable premiums and multiple plan options - including an HDHP with HSA eligibility.
  • 100% employer-paid dental insurance and low-cost vision coverage for employees and dependents.
  • 401(k) retirement plan with immediate vesting, employer match, Roth option, and access to professional financial advice.
  • Short-term disability and a variety of voluntary benefits, including accident, critical illness, and hospital indemnity insurance.
  • Generous paid time off, including vacation and sick leave with rollover options, plus 10 paid company holidays and a wellness day.
  • Additional benefits including company-paid life insurance, tuition reimbursement, an employee perks program, and flexible work options for eligible positions.

Compensation
In the spirit of pay transparency, the base salary range for this position is $130,000 - $144,000, not including fringe benefits or potential bonuses. At Liberty, your final base salary will be determined by factors such as geographic location, skills, education, and experience. We are committed to pay equity and also consider the internal equity of our current team members when making final compensation decisions.
Please note that the range listed represents the full base salary range for this role. Typically, offers are not made at the top of the range to allow for future salary growth.
Liberty Dental Plan commits to maintaining a work environment that acknowledges all individuals within the workplace and will continue to engage in practices that are inclusive of all backgrounds, experiences, and perspectives. We strive to have every person within the organization have a sense of belonging while encouraging individuals to unleash their full potential. Liberty will leverage diverse perspectives in building high performance teams and organizational culture.
Liberty Dental Plan will continue to strengthen and develop external partnerships by providing equitable health care access and improving population health in the communities we serve.
We comply with all applicable laws and regulations on non-discrimination in employment, recruitment, promotions, and transfers, as well as work authorization and employment eligibility verification requirements.
Sponsorship and Relocation Specifications
Liberty Dental Plan is an Equal Opportunity Employer / VETS / Disabled.
No relocation assistance or sponsorship available at this time.
Please Note:
Candidates must be authorized to work in the United States without current or future employer sponsorship, including F-1 STEM OPT sponsorship.
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