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Onboarding Analyst Jobs (NOW HIRING)

Sitetracker

Customer Onboarding Analyst

Austin, TX · On-site

Customer Onboarding Analyst Step into a pivotal role as a Customer Onboarding Analyst, where you'll directly enable the scalability of our Onboarding Managers by completing configuration tasks ...

New

Sitetracker

Customer Onboarding Analyst

Manhattan, NY · On-site

Customer Onboarding Analyst Step into a pivotal role as a Customer Onboarding Analyst, where you'll directly enable the scalability of our Onboarding Managers by completing configuration tasks ...

New

Sitetracker

Customer Onboarding Analyst

Austin, TX

The Opportunity Step into a pivotal role as a Customer Onboarding Analyst, where you'll directly enable the scalability of our Onboarding Managers by completing configuration tasks, building out ...

New

Sitetracker

Customer Onboarding Analyst

New York, NY · On-site

The Opportunity Step into a pivotal role as a Customer Onboarding Analyst, where you'll directly enable the scalability of our Onboarding Managers by completing configuration tasks, building out ...

New

Sitetracker

Customer Onboarding Analyst

New York, NY

The Opportunity Step into a pivotal role as a Customer Onboarding Analyst, where you'll directly enable the scalability of our Onboarding Managers by completing configuration tasks, building out ...

New

eClercx

Client Onboarding Analyst

Manhattan, NY · On-site

$80K - $110K/yr

Client Onboarding Analyst Location: New York City & Fort Worth, Texas Type: Full-time Department: Corporate Function Job Summary eClerx is seeking a Client Onboarding Analyst for the client ...

eClerx

Client Onboarding Analyst

Manhattan, NY

$80K - $110K/yr

Client Onboarding Analyst Location: New York City & Fort Worth, Texas Type: Full-time Department: Corporate Function Job Summary eClerx is seeking a Client Onboarding Analyst for the client ...

Jane Street

AML Onboarding Analyst

New York, NY · On-site

About the Position We are looking for an Anti-Money Laundering (AML) and Onboarding Analyst to help our Legal & Compliance team implement complex and evolving regulatory requirements across multiple ...

Jane Street

AML Onboarding Analyst

New York, NY

About the Position We are looking for an Anti-Money Laundering (AML) and Onboarding Analyst to help our Legal & Compliance team implement complex and evolving regulatory requirements across multiple ...

New York Life

Agent Onboarding Analyst 94239

Melville, NY · On-site

$45K - $50K/yr

Hybrid - 4 days per week Agent Onboarding Analyst ***Hybrid work schedule: work in office 4 days, work from home 1 day*** Business Unit Overview: Join our Field Service Team, the driving force behind ...

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Onboarding Analyst information

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How much do onboarding analyst jobs pay per hour?

As of Jul 8, 2026, the average hourly pay for onboarding analyst in the United States is $32.02, according to ZipRecruiter salary data. Most workers in this role earn between $25.96 and $34.86 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Onboarding Analyst, and why are they important?

To thrive as an Onboarding Analyst, you need strong organizational skills, attention to detail, and a background in business administration or human resources. Familiarity with HRIS platforms, onboarding software, and document management systems is typically required. Outstanding communication, problem-solving, and customer service skills help build positive experiences for new hires and internal teams. These skills ensure a seamless onboarding process, regulatory compliance, and successful integration of new employees into the organization.

What is an onboarding analyst's salary?

An onboarding analyst's salary typically ranges from $50,000 to $70,000 annually, depending on experience, location, and industry. Entry-level positions may start lower, while experienced analysts or those in high-demand regions can earn higher compensation. Benefits often include health insurance, paid time off, and opportunities for professional development.

What is an onboarding analyst?

An onboarding analyst is a professional responsible for managing the process of integrating new employees or clients into an organization. They coordinate documentation, training, and system setup to ensure a smooth transition, often using tools like HR software and data analysis skills. The role requires strong communication and organizational abilities to facilitate effective onboarding experiences.

What is the difference between Onboarding Analyst vs Customer Success Associate?

AspectOnboarding AnalystCustomer Success Associate
Required CredentialsBachelor's degree, relevant certifications (e.g., CRM, project management)Bachelor's degree, customer service or sales certifications often preferred
Work EnvironmentCorporate office, client sites, remote optionsCustomer-facing, call centers, remote or in-office
Employer & Industry UsageTech, SaaS, finance, consulting firmsTech, SaaS, telecom, retail sectors
Common Search & Comparison IntentUnderstanding onboarding process rolesCustomer retention, relationship management

The Onboarding Analyst focuses on managing new client integrations, ensuring smooth setup, and coordinating internal teams. In contrast, a Customer Success Associate emphasizes ongoing client engagement, retention, and support. Both roles require strong communication skills and industry knowledge but differ mainly in their focus on initial onboarding versus ongoing customer relationships.

What are the 5 C's of onboarding?

The 5 C's of onboarding typically refer to Compliance, Clarification, Culture, Connection, and Confidence. These elements help new employees, including onboarding analysts, understand company policies, clarify roles, integrate into the company culture, build relationships, and develop confidence in their responsibilities. Effective onboarding ensures a smooth transition and sets the foundation for long-term success.

What skills do you need to be an onboarding specialist?

An onboarding specialist needs strong communication and interpersonal skills to effectively guide new employees through the onboarding process. They should have organizational abilities, attention to detail, and proficiency with onboarding software or HR systems. Problem-solving skills and the ability to adapt to different roles and company cultures are also important.

What does an Onboarding Analyst do?

An Onboarding Analyst is responsible for managing and facilitating the process of integrating new clients or employees into a company. Their duties typically include gathering and verifying required documentation, ensuring compliance with internal policies and regulatory requirements, coordinating with various departments, and providing support during the onboarding process. They play a key role in making sure the transition for new clients or hires is smooth and efficient, helping them become productive quickly. Onboarding Analysts may also identify process improvements to enhance the onboarding experience.

What are the most common challenges faced by Onboarding Analysts, and how can they be addressed?

Onboarding Analysts often encounter challenges such as managing tight deadlines, coordinating with multiple departments, and ensuring compliance with internal and external regulations. Handling sensitive client data and adapting to evolving onboarding processes can also be demanding. Successful analysts use strong organizational skills, clear communication, and proactive problem-solving to navigate these obstacles, prioritizing tasks and collaborating closely with teams like compliance, sales, and IT to deliver a seamless onboarding experience.
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What job categories do people searching Onboarding Analyst jobs look for? The top searched job categories for Onboarding Analyst jobs are:
Onboarding Analyst jobs near you
Infographic showing various Onboarding Analyst job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 86% Full Time, 6% Part Time, 1% Temporary, and 5% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $66,610 per year, or $32 per hour.
Customer Onboarding Analyst

Customer Onboarding Analyst

Sitetracker

Austin, TX • On-site

Other

Posted 2 days ago

New

Job description

Customer Onboarding Analyst

Step into a pivotal role as a Customer Onboarding Analyst, where you'll directly enable the scalability of our Onboarding Managers by completing configuration tasks, building out Salesforce reports and dashboards for customers, and building customer slide decks. You'll ensure the accuracy of behind-the-scenes data and proactively monitor platform adoption trends, identifying and addressing at risk customers early to guarantee license adoption. This is a chance to gain complete visibility into global Customer Onboarding operations, blending back-end data mastery with client interaction.

As a Customer Onboarding Analyst, you'll orchestrate a critical blend of deep operational execution and focused client engagement. You'll delve into system setups, sanitizing data and documenting processes to ensure seamless backend operations. Beyond this structural support, which includes Salesforce and Sitetracker setup configuration, you'll also nurture relationships with our lower-complexity, smaller-tier client portfolios, guiding them through their onboarding journey. Your role is inherently analytical, driving impact by building adoption dashboards, auditing user license utilization, and running data diagnostics across client accounts to proactively identify opportunities and challenges.

Core Onboarding Analyst Skills:
  • Employ sound evaluation, judgment, and interpretation to select the best course of action for complex scenarios.
  • Execute tasks independently, ensuring high-quality work that requires review only at critical junctures.
  • Build and maintain standard Salesforce reports and dashboards to track key metrics.
  • Develop predictive templates that proactively flag at-risk accounts based on license utilization.
  • Craft executive-ready slide decks that directly link Sitetracker usage metrics to tangible customer business ROI.
Behind-the-Scenes Configuration & Administrative Support:
  • Handle routine platform configuration and data imports.
  • Efficiently resolve simple user permission and layout visibility issues within the platform.
  • Execute user and permission set provisioning in both Sandbox and Production environments.
  • Leverage your knowledge of Salesforce/Sitetracker Object Models and data mapping logic to help customers build reports and dashboards.
Velocity Account Management (Small Portfolio):
  • Effectively lead small groups of end users through low touch customer engagements.
  • Confidently manage a portfolio of multiple low-touch accounts, ensuring consistent progress.
  • Translate basic technical product workflows into clear, actionable steps for diverse end users.
  • Transform customer feedback into valuable internal knowledge-base articles or self-service video walkthroughs.
  • Identify and capitalize on opportunities for expansion within small accounts based on their high adoption metrics.

Within 90 Days, You'll

  • Support Onboarding Managers with essential administrative tasks, ensuring project readiness for enterprise launches.
  • Take ownership of a portfolio of small, low-touch accounts, successfully guiding them to adoption milestone completion and high customer satisfaction.

Within 180 Days, You'll

  • Develop and implement initial reusable adoption plans and internal configuration playbooks, improving elements of the onboarding lifecycle.
  • Proactively monitor platform adoption trends across your assigned accounts, identifying and acting on anomalies to sustain high engagement.

Within 365 Days, You'll

  • Significantly contribute to the overall reduction of Time-to-Value across the board by supporting with complex setups and optimizing customer readiness for all enterprise launches.
  • Lead the creation and refinement of comprehensive internal configuration playbooks and standardized client-facing assets.
  • Demonstrate mastery in maintaining 100% customer satisfaction and rapid milestone completion across your expanded small account portfolio.

Apply