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Onbase System Analyst Jobs in Ohio (NOW HIRING)

Pace

Entry Level Chemical Regulatory Analyst

Cleveland, OH · On-site

$21 - $23/hr

... OnBase, etc.) while working with large sets of data will be integral to the role. We are looking ... Review processes conducted to gather packaging data from various applications and systems with the ...

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Onbase System Analyst information

What is the difference between Onbase System Analyst vs Onbase Developer?

AspectOnbase System AnalystOnbase Developer
Primary RoleAnalyzes business needs, manages Onbase system configurations, and supports usersDesigns, develops, and customizes Onbase applications and workflows
Required SkillsSystem analysis, troubleshooting, user support, basic scriptingProgramming, scripting, workflow development, API integration
CertificationsOnbase certifications, IT support certificationsOnbase developer certifications, programming certifications
Work EnvironmentIT support teams, business units, system administrationDevelopment teams, IT departments, project-based work

While both roles work with Onbase, the Onbase System Analyst focuses on system support, analysis, and user needs, whereas the Onbase Developer is primarily responsible for customizing and developing new features within the Onbase platform.

How does an OnBase System Analyst typically collaborate with other departments during a software implementation project?

As an Onbase System Analyst, you will frequently work cross-functionally with various departments such as IT, operations, compliance, and end-user business units. Your role involves gathering requirements, configuring solutions within the Onbase platform, and translating business needs into technical specifications. Regular communication and coordination with project managers, developers, and stakeholders are essential to ensure smooth deployment, user adoption, and ongoing optimization. This collaborative environment not only helps streamline workflows but also provides valuable insights to improve future implementations.

What are the key skills and qualifications needed to thrive as an OnBase System Analyst?

To thrive as an OnBase System Analyst, you need a solid understanding of content management, workflow automation, and business process analysis, often backed by a degree in information technology or a related field. Expertise with Hyland OnBase software, SQL databases, enterprise content management (ECM) systems, and relevant certifications like OnBase Certified System Administrator (OCSA) are highly valued. Analytical thinking, problem-solving abilities, and strong communication skills help in translating business requirements and collaborating across teams. These competencies ensure effective implementation, support, and optimization of OnBase solutions that drive organizational efficiency.

What does an OnBase System Analyst do?

An OnBase System Analyst is responsible for managing, configuring, and optimizing the OnBase enterprise content management (ECM) system within an organization. They analyze business requirements, design workflow solutions, and provide support for end-users to ensure efficient document management and process automation. Additionally, they collaborate with IT and business teams to implement upgrades, troubleshoot issues, and maintain data integrity and security within the OnBase platform.
What are popular job titles related to Onbase System Analyst jobs in Ohio? For Onbase System Analyst jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Onbase System Analyst jobs in Ohio look for? The top searched job categories for Onbase System Analyst jobs in Ohio are:
What cities in Ohio are hiring for Onbase System Analyst jobs? Cities in Ohio with the most Onbase System Analyst job openings:
Onbase System Analyst jobs near you
Infographic showing various Onbase System Analyst job openings in Ohio as of August 2026, with employment types broken down into 82% Full Time, 3% Temporary, and 15% Contract. Highlights an 90% In-person, and 10% Remote job distribution.

Claims Benefit & Disability Analyst I

Medical Mutual of Ohio

Cleveland, OH • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Medical Mutual of Ohio rating

8.6

Company rating: 8.6 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

88th of 301 rated insurance

Job description

**Medical Mutual employees must submit their applications through MySource.
Note: This role requires you to work 5 days per week on-site in our Brooklyn, Ohio office. Seeking applicants that reside within a 50-mile radius of the Brooklyn, Ohio office.
Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.
Prepares and establishes new claims files from incoming mail. Verifies eligibility and benefit amounts being claimed and inputs claim data into the system. Responds to routine customer inquiries (via email or phone) or directs them to the appropriate department. Manages coordination of incoming and outgoing mail. Dispatches reports to groups that have submitted claims.
Responsibilities:
  • Opens, sorts and distributes mail, checks and files; maintains filing system. Determines the status of a new or continuing claim. Sets up claims files in claims system for all life and disability benefit types and distributes work accordingly.
  • New Claims:
  • Determines eligibility using CMS claims and leave administration systems.
  • Sets up all claims in the system with correct benefit schedules, plans, taxation, and interest indicators.
  • Sets up ACH information.
  • Prepares a new Short-Term Disability claim file with all relevant documents for the assigned analyst.
  • Completes claims system setup, document scanning, and worksheets.
  • Continuing Claims:
  • Identifies appropriate analyst and claim type.
  • For life claim: scans documents into claims system and retains original documents.
  • For Short Term Disability: collects the file and delivers to appropriate analyst.
  • Responsible for managing the department's email inbox, fax, and incoming customer phone calls from the toll-free number. Responds to routine customer phone inquiries and emails in the shared department mail queue and routes them to the appropriate individual or area within the organization.
  • Responsible for department administrative duties that may include departmental scanning projects, ordering supplies and purchase requests, check handling, preparing and mailing monthly, quarterly and annual statements.
  • Performs other duties as assigned.

Qualifications:
Education and Experience:
  • Bachelors' Degree in Business or Healthcare Administration or related field preferred. Equivalent education and experience directly related to the role may substitute for a degree.
  • 1 to 2 years experience with disability and/or life claims processing/customer service, preferably in group insurance, or equivalent relevant experience.

Technical Skills and Knowledge:
  • Basic Microsoft Office, claims processing/billing/customer service applications, and document storage/workflow (OnBase) application skills.
  • Knowledge of standard office procedures and equipment (multi-function copier/printer/scanner, conference phone, etc.).
  • Basic knowledge of life and disability products/services.
  • Basic knowledge of regulations and Company policies related to leaves of absence, disability, workers compensation, etc.
  • Basic knowledge of Family and Medical Leave Act (FMLA) and Americans with Disabilities Act (ADA).

Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:
A Great Place to Work:
  • We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
  • Whether you are working remote or in the office, employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
  • On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
  • Discounts at many places in and around town, just for being a Medical Mutual team member.
  • The opportunity to earn cash rewards for shopping with our customers.
  • Business casual attire, including jeans.

Excellent Benefits and Compensation:
  • Employee bonus program.
  • 401(k) with company match up to 4% and an additional company contribution.
  • Health Savings Account with a company matching contribution.
  • Excellent medical, dental, vision, life and disability insurance - insurance is what we do best, and we make affordable coverage for our team a priority.
  • Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
  • Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
  • After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.

An Investment in You:
  • Career development programs and classes.
  • Mentoring and coaching to help you advance in your career.
  • Tuition reimbursement up to $5,250 per year, the IRS maximum.
  • Diverse, inclusive and welcoming culture with Business Resource Groups.

About Medical Mutual:
Medical Mutual's status as a mutual company means we are owned by our policyholders, not stockholders, so we don't answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.
There's a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.
We're not just one of the largest health insurance companies based in Ohio, we're also the longest running. Founded in 1934, we're proud of our rich history with the communities where we live and work.
We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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