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On Train Jobs (NOW HIRING)

Savvy Staffing Solutions, LLC

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Yard Jockey 2nd Shift

Ayer, MA · On-site

$18/hr

Monday-Friday, morning start between 10:00AM-12:00 PM (dependent on train schedule) * Must be flexible with start times Overview: Savvy Staffing is seeking motivated Yard Jockeys who take pride in ...

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On Train information

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How much do on train jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for on train in the United States is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between On Train vs Conductor?

AspectOn TrainConductor
CredentialsTypically requires safety training and certification, sometimes a commercial driver's licenseRequires safety training, certification, and often a conductor's license
Work EnvironmentOnboard trains, interacting with passengers and crewOnboard trains, overseeing passenger safety and ticketing
Employer & Industry UsageRail companies, transit authoritiesRail companies, transit agencies
Search & Comparison IntentPeople comparing onboard roles with other train crew positionsPeople understanding roles related to train operations and passenger service

On Train staff focus on passenger safety, customer service, and operational duties onboard the train. Conductors perform similar roles but often have additional responsibilities like ticketing, safety checks, and coordinating train movements. Both roles require safety certifications and work within the rail industry, but their specific duties may vary based on the employer and train type.

What are some common challenges faced by on train staff and how can they be managed effectively?

On Train staff often encounter challenges such as managing high passenger volumes, handling unexpected delays, and addressing customer concerns in real-time. Effective communication, strong problem-solving skills, and the ability to stay calm under pressure are crucial for success in this role. Many teams provide ongoing training and support to help staff navigate these challenges and ensure a safe, comfortable journey for passengers.

What does an on train staff member do?

An On Train staff member is responsible for ensuring the safety, comfort, and satisfaction of passengers while they are traveling by train. Their duties typically include checking tickets, providing customer service, assisting with boarding and disembarking, and addressing passenger inquiries or concerns. They may also handle safety procedures in case of emergencies and coordinate with other train staff to ensure smooth operations throughout the journey.

What are the key skills and qualifications needed to thrive as an on train staff member?

To thrive as an On-Train Service Crew Member, you need customer service expertise, basic safety knowledge, and often a high school diploma or equivalent. Familiarity with ticketing systems, point-of-sale devices, and onboard safety protocols is typically required. Excellent communication, problem-solving skills, and a calm, approachable demeanor help you effectively address passenger needs and manage unexpected situations. These skills are crucial for ensuring passenger satisfaction, operational efficiency, and safety during rail journeys.
More about On Train jobs
What cities are hiring for On Train jobs? Cities with the most On Train job openings:
What states have the most On Train jobs? States with the most job openings for On Train jobs include:
What job categories do people searching On Train jobs look for? The top searched job categories for On Train jobs are:
On Train jobs near you
Infographic showing various On Train job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,304 per year, or $17.5 per hour.

OCC Console Train Dispatcher, Assistant Train Dispatcher and Train Service Supervisor

New York City Transit

Brooklyn, NY

$112K/yr

Full-time

Re-posted 28 days ago

New York City Transit Authority rating

7.5

Company rating: 7.5 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

512th of 844 rated public administrative organizations

Job description

Title: OCC Console Train Dispatcher, Assistant Train Dispatcher and Train Service Supervisor
Opens:                        July 31, 2026
Closes:                        August 30, 2026
Authority:                     TA
Department:                Subways
Division/Unit:               Service Delivery/Operations Control Center
Reports to:                  Superintendent, Control Center, OCC
Location:                       Operations Control Center, Manhattan (Midtown)
Hours of Work:            Various
 
Responsibilities
The Operations Control Center (OCC) is recruiting for highly experienced and motivated Operating Supervisors in the Department of Subways. Selected candidates will be subject to a skills assessment evaluation.
 
The OCC’s Console Train Dispatchers (CTD) serve as the operation’s frontline, expert, incident- management team. CTDs directly receive incoming information, including emergency communications, from various internal and external sources (e.g., field-based personnel), analyze the information quickly, devise safety-critical service-oriented solutions, and direct real-time decisions to emergency responders for immediate implementation and disposition. The goals are the safe resolution of reported incidents (e.g., mechanical failures, derailments, floods, fires, etc.) and resumed customer service. Highly motivated and skilled CTDs, who demonstrate a passion and commitment to performing the CTD function with attention to detail, are absolutely critical to the success of both the Subway Operation and New York City Transit at large.
 
As the OCC operates 24 hours/7 days a week, including weekends and holidays, CTD’s will be required to work various days and tours. These varying work assignments will be determined by the needs of service.
 
A CTD’s primary function is responding to incoming communications (e.g., radio calls) from train crews, field supervision, towers, and external agencies, providing incident management oversight under the supervision of a Desk Superintendent. During emergencies, OCC CTDs ensure the safety of maintenance crews working on the roadbed as well as the safety and security of customers and employees by directing inter- and intra-agency personnel on emergency procedures and mitigating service interruptions. They direct required emergency actions in compliance with applicable rules, regulations, policies, and procedures. They also conduct investigations on train delays and prepare reports describing the incidents that occurred within their area of responsibility. They cooperate with OCC-based Service Delivery personnel, field-based Line Superintendents, Train Service Supervisors, Train/Yard Dispatchers, and other Train Service personnel during emergency incidents and supervise delay-management efforts during unexpected service disruptions. CTDs may also be assigned to a service-regulation job, as needed and at the discretion of OCC management.
 
Compensation
Annual Base Salary + Assignment Differentials for Console Operator titles in the Operations Control Center:
 
                               
 
 
 Asst. TD(Console)             
         TD (Console)      
TSS (Console)
 
Entry Level
$80,401 +$5,115
$86,328 + $3,617
$90,128 +$2,478
 
2nd year
$80,401 +$10,230
$91,642 + $3,617
$95,680 +$2,478
 
3rd year
$80,401 +$15,345
$102,268 + $3,617
$106,786 +$2,478
 
4th year
$94,357 +$20,460
$107,584 + $7,233
$112,339 +$2,478
 
Eligibility
All NYCT Assistant Train Dispatchers, Train Dispatchers and Train Service Supervisors are eligible to apply.
Desired Skills
  • Comprehensive knowledge of NYCT and Service Delivery rules, regulations, policies, and procedures.
  • Ability to work effectively in a fast- paced, communications-heavy environment.
  • Ability to manage multiple responsibilities and tasks with superior attention to detail.
  • Familiarity with operations in Sub-divisions A, B and C.
  • Strong analytical, critical-thinking, and decision-making skills Excellent verbal and written communication skills.
  • Strong computer skills, including comfort with learning new applications and programs.
  • Strong interpersonal skills, including the ability to provide clear concise direction during major incidents.
Other Information
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policy making position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. This requirement applies to candidates applying to internal/lateral postings within the same title. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.

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