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On Train Jobs (NOW HIRING)

Verde Canyon Railroad

Reservationist

Clarkdale, AZ

$16 - $21/hr

Provide detailed information on train schedules, pricing, special events, and packages. * Process payments and handle reservation changes, cancellations, and related requests. * Deliver excellent ...

Verde Canyon Railroad

Reservationist

Clarkdale, AZ · On-site

$16 - $21/hr

Provide detailed information on train schedules, pricing, special events, and packages. * Process payments and handle reservation changes, cancellations, and related requests. * Deliver excellent ...

Technimark El Paso

Human Resource Generalist

El Paso, TX · On-site

... keeping on Train Track. • Supports People department with company and plant events, employee meetings, and other projects as needed • Backup to Operations Coordinator and Training functions.

Verde Canyon Railroad

Reservationist

Clarkdale, AZ

$16 - $21/hr

Provide detailed information on train schedules, pricing, special events, and packages. * Process payments and handle reservation changes, cancellations, and related requests. * Deliver excellent ...

Alstom

Passenger Conductor

Sanford, FL · On-site

Oversee all on-train employees in service delivery by adhering to Alstom service standards. * Think and function independently utilizing clear and effective verbal communication skills to interact ...

Alstom

Passenger Conductor

Sanford, FL

Oversee all on-train employees in service delivery by adhering to Alstom service standards. * Think and function independently utilizing clear and effective verbal communication skills to interact ...

Minnesota Commercial Railway

Be Seen First

Train Conductor

Saint Paul, MN · On-site

$38/hr

Able to perform work on uneven surfaces; frequently climb ladders; get on/off equipment. * Able to ... Train Operation: Climb on/off equipment, set/release hand brakes, couple/uncouple air hoses, remove ...

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On Train information

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How much do on train jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for on train in the United States is $17.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between On Train vs Conductor?

AspectOn TrainConductor
CredentialsTypically requires safety training and certification, sometimes a commercial driver's licenseRequires safety training, certification, and often a conductor's license
Work EnvironmentOnboard trains, interacting with passengers and crewOnboard trains, overseeing passenger safety and ticketing
Employer & Industry UsageRail companies, transit authoritiesRail companies, transit agencies
Search & Comparison IntentPeople comparing onboard roles with other train crew positionsPeople understanding roles related to train operations and passenger service

On Train staff focus on passenger safety, customer service, and operational duties onboard the train. Conductors perform similar roles but often have additional responsibilities like ticketing, safety checks, and coordinating train movements. Both roles require safety certifications and work within the rail industry, but their specific duties may vary based on the employer and train type.

What are workers on a train called?

Workers on a train are commonly called train conductors, engineers, or train crew members. Conductors oversee passenger safety and ticketing, while engineers operate the train. Other crew members may include brakemen and service staff, depending on the train type and company.

What are some common challenges faced by On Train staff and how can they be managed effectively?

On Train staff often encounter challenges such as managing high passenger volumes, handling unexpected delays, and addressing customer concerns in real-time. Effective communication, strong problem-solving skills, and the ability to stay calm under pressure are crucial for success in this role. Many teams provide ongoing training and support to help staff navigate these challenges and ensure a safe, comfortable journey for passengers.

What does an On Train staff member do?

An On Train staff member is responsible for ensuring the safety, comfort, and satisfaction of passengers while they are traveling by train. Their duties typically include checking tickets, providing customer service, assisting with boarding and disembarking, and addressing passenger inquiries or concerns. They may also handle safety procedures in case of emergencies and coordinate with other train staff to ensure smooth operations throughout the journey.

What are the key skills and qualifications needed to thrive as an On-Train Service Crew Member, and why are they important?

To thrive as an On-Train Service Crew Member, you need customer service expertise, basic safety knowledge, and often a high school diploma or equivalent. Familiarity with ticketing systems, point-of-sale devices, and onboard safety protocols is typically required. Excellent communication, problem-solving skills, and a calm, approachable demeanor help you effectively address passenger needs and manage unexpected situations. These skills are crucial for ensuring passenger satisfaction, operational efficiency, and safety during rail journeys.
More about On Train jobs
What cities are hiring for On Train jobs? Cities with the most On Train job openings:
What states have the most On Train jobs? States with the most job openings for On Train jobs include:
What job categories do people searching On Train jobs look for? The top searched job categories for On Train jobs are:
On Train jobs near you
Infographic showing various On Train job openings in the United States as of May 2026, with employment types broken down into 91% Full Time, 1% Part Time, 1% Temporary, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,304 per year, or $17.5 per hour.
Reservationist

Reservationist

Verde Canyon Railroad

Clarkdale, AZ

$16 - $21/hr

Other

Posted 23 days ago

Job description

Description

Reservationist
Company: Verde Canyon Railroad
Location: Clarkdale, Arizona
Reports to: Reservations Manager
Classification: Non-exempt, Hourly, Full-time/Part-time

Position Summary

The Reservationist is the first point of contact for guests booking their Verde Canyon Railroad journey. This role handles ticket sales, answers inquiries, and provides friendly, accurate, and professional assistance to ensure a seamless booking process and positive guest experience.

Key Responsibilities

Guest Interaction & Booking

  • Answer phone and online inquiries, process reservations accurately, and issue tickets.
  • Provide detailed information on train schedules, pricing, special events, and packages.
  • Process payments and handle reservation changes, cancellations, and related requests.
  • Deliver excellent customer service, resolving guest concerns and escalating complex issues as needed.

Data Management & Accuracy

  • Use reservation software and data entry systems efficiently and accurately.
  • Maintain updated records of guest interactions and reservations.
  • Protect guest information and adhere to privacy and data security policies.

Product Knowledge & Communication

  • Maintain strong knowledge of Verde Canyon Railroad routes, amenities, history, and unique offerings.
  • Communicate clearly and professionally with guests, using active listening to understand their needs.
  • Quickly resolve routine issues and escalate complex problems when required.

Compliance & Professionalism

  • Follow all company policies and procedures related to reservations and sales.
  • Represent the Verde Canyon Railroad with professional conduct, ethical sales practices, and a positive attitude.
  • Perform other duties as assigned to support business operations and team needs


Requirements

Qualifications & Requirements
  • High school diploma or equivalent; must be at least 18 years old.
  • Customer service or call center experience preferred.
  • Must pass a drug screening and criminal background check.
  • Strong communication, active listening, and problem-solving skills.
  • Proficient in computer use and accurate data entry.
  • Organized, detail-oriented, able to manage multiple tasks in a fast-paced environment and punctual.
  • Flexible schedule including weekends, evenings, and holidays. 

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