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On Train Jobs in New York (NOW HIRING)

Account Manager

New York, NY · On-site

$80K - $90K/yr

Train self-serve users on how to get the most out of the Kargo Commerce software * Troubleshoot technical assets such as product catalogs, pixels, and offline data sets, and assist with back-end ...

Train self-serve users on how to get the most out of the Kargo Commerce software * Troubleshoot technical assets such as product catalogs, pixels, and offline data sets, and assist with back-end ...

Remote Duration: 12 Months Contract on W2 Need help on below, healthcare exp is a must-have plus Scrum certification is also required Release Train Engineer * The Release Train Engineer (RTE) has the ...

Train self-serve users on how to get the most out of the Kargo Commerce software * Troubleshoot technical assets such as product catalogs, pixels, and offline data sets, and assist with back-end ...

Train self-serve users on how to get the most out of the Kargo Commerce software * Troubleshoot technical assets such as product catalogs, pixels, and offline data sets, and assist with back-end ...

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On Train information

What does an on train staff member do?

An On Train staff member is responsible for ensuring the safety, comfort, and satisfaction of passengers while they are traveling by train. Their duties typically include checking tickets, providing customer service, assisting with boarding and disembarking, and addressing passenger inquiries or concerns. They may also handle safety procedures in case of emergencies and coordinate with other train staff to ensure smooth operations throughout the journey.

What are the key skills and qualifications needed to thrive as an on train staff member?

To thrive as an On-Train Service Crew Member, you need customer service expertise, basic safety knowledge, and often a high school diploma or equivalent. Familiarity with ticketing systems, point-of-sale devices, and onboard safety protocols is typically required. Excellent communication, problem-solving skills, and a calm, approachable demeanor help you effectively address passenger needs and manage unexpected situations. These skills are crucial for ensuring passenger satisfaction, operational efficiency, and safety during rail journeys.

What are some common challenges faced by on train staff and how can they be managed effectively?

On Train staff often encounter challenges such as managing high passenger volumes, handling unexpected delays, and addressing customer concerns in real-time. Effective communication, strong problem-solving skills, and the ability to stay calm under pressure are crucial for success in this role. Many teams provide ongoing training and support to help staff navigate these challenges and ensure a safe, comfortable journey for passengers.

What is the difference between On Train vs Conductor?

AspectOn TrainConductor
CredentialsTypically requires safety training and certification, sometimes a commercial driver's licenseRequires safety training, certification, and often a conductor's license
Work EnvironmentOnboard trains, interacting with passengers and crewOnboard trains, overseeing passenger safety and ticketing
Employer & Industry UsageRail companies, transit authoritiesRail companies, transit agencies
Search & Comparison IntentPeople comparing onboard roles with other train crew positionsPeople understanding roles related to train operations and passenger service

On Train staff focus on passenger safety, customer service, and operational duties onboard the train. Conductors perform similar roles but often have additional responsibilities like ticketing, safety checks, and coordinating train movements. Both roles require safety certifications and work within the rail industry, but their specific duties may vary based on the employer and train type.

What kind of jobs can you get on a train?

Jobs on a train include conductors, engineers, ticket agents, customer service representatives, and maintenance staff. These roles require specific skills, certifications, and knowledge of safety procedures, and often involve working in a fast-paced, mobile environment.

What cities in New York are hiring for On Train jobs?

Cities in New York with the most On Train job openings:

Infographic showing various On Train job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, 1% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Lead Compliance Officer (Mechanical/Environmental) - 90382237 - Long Island City

Amtrak

Long Island City, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Amtrak rating

8.1

Company rating: 8.1 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

40th of 101 rated public transport


Job description

Your success is a train ride away!

As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

Job Summary

Conduct comprehensive audits of trains and stations regionally, ensuring adherence to corporate policies and procedures. Review all customer services, records, and documents to identify and address service quality issues. Offer technical advice and interpretation to management system-wide, promoting consistent application of regulations. Support corporate and regional training initiatives to enhance compliance and service standards.  Management of CAPA program and compliance reports.

Responsible for developing, implementing and managing procedures, training tools and communications to support environmental compliance and the Amtrak Environmental Management System (EMS). Manages national programs and initiatives such as recycling in support of environmental goals and process improvements. Maintains EHS documentation and prepares reports and communications on environmental performance, compliance and progress to Amtrak management and outside agencies.

Provides direction and manages implementation of environmental programs at NY Sunnyside Mechanical facility to ensure compliance with all applicable Federal, State and Local Environmental laws and regulations, and to advance Amtrak's Environment and Sustainability Management System (ESMS) policies, programs and procedures. Position reports to an Amtrak manager in the Mechanical Department and indirectly reports to the regional environmental manager in the Safety, Health and Environmental Department. 

Essential Functions
  • Leads operations compliance reviews/audits to ensure adherence to corporate policies and procedures for customer service protection.
  • Conducts investigations and performs audits of employee compliance with revenue generation from on-train, food and beverage, and station activities, reports findings to management.
  • Develops formal reports summarizing audit findings and tracks Key Performance Indicators (KPIs) on a weekly, monthly, and as-needed basis.
  • Serves as liaison between field management and corporate regarding training requirements, mini audits, and operational procedures for on-train, station, and commissary activities.
  • Acts as Subject Matter Expert on operations policies, providing interpretation, technical advice, and guidance to leadership; collaborates with corporate departments to define and review policies and procedures for consistency across the enterprise.
  • Provides direction and manages implementation of environmental programs including planning, development and supervision of the following program elements:
  • Permit compliance for all facility environmental permits, coordinating permit and plan updates and revisions, preparing internal and external reports, and maintaining communications with regulatory agencies.
  • Training program development and deployment of resources to fulfill environmental and sustainability training requirements and to continually improve training content, delivery and tracking systems; conducts train-thetrainer courses as needed.
  • Conducts or coordinates training of workers concerning environmental compliance, safety laws and regulations, use of safety equipment, devices, and clothing, and first aid. 
  •  Leads the facility's participation in the environmental audit program, attends all such audits, oversees development of the follow up Corrective Action Plan (CAP) and ensures CAP activities are completed. 
  • Works with facility management and corporate Environment and Sustainability Group to enhance facility environment and sustainability programs and create new initiatives in areas such as recycling and energy efficiency projects. 
  • Primary responsibility for developing and maintaining the facility environmental manual (FEM) and compliance calendar, assigning facility resources to execute tasks, identifying areas for improvement, and reporting results.
  • Leads development and implementation of various internal and external communications regarding facility environmental compliance and sustainability initiatives, including reports to external agencies and to corporate management.
  • Develops and implements environmental and sustainability initiatives at the facility level in support of corporate goals, in coordination with the regional environmental manager in the Safety, Health and Environmental Department.     
Minimum Qualifications
  • Bachelor's Degree or equivalent combination of education, training and/or relevant experience.
  • Plus 6 years of relevant work experience.
  • Experience managing environmental compliance programs .
  • Strong knowledge of federal and state environmental regulations and programs
  • Working knowledge of Federal, state, and local environmental regulations including RCRA, DNREC, Title V Air permit.  
Preferred Qualifications
  • Bachelor's Degree or equivalent combination of education, training and/or relevant experience.
  • Plus 8 years of relevant work experience.
  • 6+ years managing environmental compliance programs. 
Knowledge, Skills, and Abilities
  • Excellent written and oral communication skills, with a proven ability to articulate complex ideas clearly and effectively.
  • Demonstrated strong analytical and critical thinking skills, capable of interpreting data and providing insightful analysis.
  • Self-starter with a proactive approach to work, able to independently prioritize tasks and meet deadlines effectively.
  • Outstanding organizational skills, with a keen attention to detail and the ability to manage multiple projects simultaneously.
  • Upholds confidentiality and exercises discretion in handling sensitive information.
  • Proficient in PC-based spreadsheet software such as Microsoft Excel and Access, as well as Microsoft Word and PowerPoint, with demonstrated experience in data analysis and presentation.
  • Highly motivated and self-directed
  • Excellent analytical, mathematical and creative problem-solving skills
  • Strong written and oral communication skills with ability to present complex technical and project information 
  • Ability to network with internal and external stakeholders and leverage relationships to resolve complex issues
  • Effectiveness in working diplomatically across teams with varying objectives

The salary/hourly range is $94,300.00 - $122,256.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee's assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee's base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:166387

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%

You power our progress through your performance.

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.


Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.


In accordance with DOT regulations (49 CFR 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. 1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.


Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.


Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.

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About Amtrak

Sourced by ZipRecruiter

As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Industry

Travel arrangement services

Company size

10,000+ Employees

Headquarters location

Washington, DC, US

Year founded

1971