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On Call Xerox Customer Service Jobs (NOW HIRING)

Offer outstanding service to our clients. Manage call resolve issues in accordance with customer ... and optimize customer satisfaction. * Use electromechanical skills to repair devices. Xerox ...

The Client Associate works closely with both the client and Xerox management to ensure service excellence, operational efficiency, and customer satisfaction. Responsibility: * Ensures day to day ...

It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices.Xerox provides training by ...

It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices. Xerox provides training by ...

It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices.Xerox provides training by ...

It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times. * Use electro-mechanical skills to repair devices.Xerox provides training by ...

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On Call Xerox Customer Service information

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How much do on call xerox customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for on call xerox customer service in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Xerox Customer Service jobs? The most popular types of Xerox Customer Service jobs are:
Infographic showing various On Call Xerox Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Field Service Technician - Yulee, FL

Xerox

Jacksonville, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


Xerox rating

7.3

Company rating: 7.3 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

102nd of 156 rated electronics manufacturers


Job description

General Information
City
Jacksonville, Yulee
State/Province
Florida
Country
United States
Date
Monday, August 3, 2026
Working time
Full-time
Ref#
20040371
Job Level
Individual Contributor
Job Type
Experienced
Seniority Level
Entry Level
Currency
USD - United States - US
Annual Base Salary Minimum
32,940
Annual Base Salary Maximum
65,880
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers.
Hourly: Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for professional field service technicians to delight our customers.
Primary Responsibilities:
  • Provide outstanding service to our clients. It is imperative that our customers devices are working correctly, and that they receive top-notch service at all times.
  • Use electro-mechanical skills to repair devices. Xerox provides training by certified instructors, as well as online and in-house training. A good foundation of electrical and mechanical knowledge will help you learn our industry quickly.
  • Achieve key productivity goals. This includes 5 gross calls per day, an efficiency rating (fixing it right the first time) of 50% or higher, response time commitments between 2-4 hours, and keeping parts costs to a minimum.

Skills and Qualifications:
Electro-mechanical experience including using a multi-meter to troubleshoot electrical circuits, and the ability to read and comprehend electrical schematics to properly troubleshoot systems. This could include past roles as a Military or Veteran with electro-mechanical experience, HVAC/Cable Internet technician, Electrician, Automotive Mechanic or Repair.
• Superior time management skills and RELIABILITY. Our customers are counting on you. If you're a "10 minutes early is on time, and on time is late" person, we want to talk about your career goals! We value dependable employees who are eager to meet deadlines.
• Valid driver's license & appropriate insurance coverage. A Motor Vehicle Record (MVR) is included in our technician background check.
• This is an extremely active position that requires the ability to lift 50 pounds, walking, standing, squatting, bending, and driving for over 50% of the workday. Safety is our top priority especially around electrical components.
Here's what success looks like in the first 60 days:
• You have successfully navigated through our new hire training and completed the technical training courses which have set you up for success in the following categories:
    • Comprehensive understanding of our company and customer service culture.
    • Clear expectations in reference to call load, territory alignment and client satisfaction.
    • Thorough knowledge base of the equipment and inventory needs to support your territory.
    • Actively and correctly completing service calls independently.

Additional Benefits:
  • Substantial growth opportunities for future career development within a supportive and collaborative company culture.
  • Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching.
  • Paid time off, plus holidays and personal days.

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About Xerox

Sourced by ZipRecruiter

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients -- no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Norwalk, CT, US

Year founded

1906

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