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On Call Entry Level Desktop Support Jobs in Appleton, WI

This is an excellent opportunity for entry-level IT professionals looking to gain hands-on ... Previous Help Desk, Service Desk, Desktop Support, or Technical Support experience. * Experience ...

Service Desk Analyst

Oshkosh, WI · On-site

$18 - $20/hr

This is an excellent opportunity for entry-level IT professionals looking to gain hands-on ... Previous Help Desk, Service Desk, Desktop Support, or Technical Support experience. * Experience ...

Participate in an on-call and support rotation as required. * Perform other duties and ... Desktop imaging and deployment * Hardware provisioning and asset management * Audio/Visual ...

Service Desk Analyst

Neenah, WI · On-site

$25 - $26/hr

Participate in an on-call and support rotation as required. * Perform other duties and ... Desktop imaging and deployment * Hardware provisioning and asset management * Audio/Visual ...

Service Desk Analyst

Neenah, WI · On-site

$25 - $26/hr

Install, configure, and support desktop computers, peripheral devices, software applications, and ... Participate in an on-call support rotation as required. * Perform additional duties and projects as ...

Install, configure, and support desktop computers, peripheral devices, software applications, and ... Participate in an on-call support rotation as required. * Perform additional duties and projects as ...

Service Desk Analyst

Neenah, WI · On-site

$25 - $26/hr

... desktop, laptop, peripheral, and software installations and configurations * Support conference room and audiovisual technology * Participate in on-call or call support rotations as required

... desktop, laptop, peripheral, and software installations and configurations * Support conference room and audiovisual technology * Participate in on-call or call support rotations as required

Service Desk Analyst

Oshkosh, WI · On-site

$18 - $20/hr

Entry-Level Service Desk Technician (Contract) Oshkosh, WI (Onsite) 6 Month Contract Opportunity ... Troubleshoot Windows desktop and laptop issues. * Support users with printer, connectivity, and ...

Systems Engineer I

Appleton, WI · On-site

$75K - $90K/yr

This role supports customer systems infrastructure and desktop computing through Impact's incident ... Serve in scheduled after-hours, on-call rotations, providing timely response and resolution for ...

This role supports customer systems infrastructure and desktop computing through Impact's incident ... Serve in scheduled after-hours, on-call rotations, providing timely response and resolution for ...

Entry-Level Service Desk Technician (Contract) Oshkosh, WI (Onsite) 6 Month Contract Opportunity ... Troubleshoot Windows desktop and laptop issues. * Support users with printer, connectivity, and ...

Service Desk Analyst

Oshkosh, WI · On-site

$18 - $20/hr

Desktop and End-User Support * Customer Service * Phone Support * Windows Operating Systems ... Intermediate (Entry-level candidates with strong technical aptitude will also be considered.) Job ...

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On Call Entry Level Desktop Support information

See Appleton, WI salary details

$13

$22

$32

How much do on call entry level desktop support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for on call entry level desktop support in Appleton, WI is $22.41, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.13 per hour, depending on experience, location, and employer.

What is the difference between On Call Entry Level Desktop Support vs Help Desk Technician?

AspectOn Call Entry Level Desktop SupportHelp Desk Technician
CertificationsBasic certifications like CompTIA A+ often preferredSimilar certifications, often required or preferred
Work EnvironmentOn-site or remote support, often on-call basisHelp desk or call center environment, primarily remote
Job ResponsibilitiesResponds to urgent desktop issues, troubleshooting, on-call supportResponds to user tickets, troubleshooting, providing technical support
Industry UsageIT support, service providers, corporate IT departmentsIT support, customer service, internal tech support

Both roles involve technical support and similar certifications, but On Call Entry Level Desktop Support emphasizes urgent, on-demand troubleshooting often outside regular hours, while Help Desk Technicians handle user issues primarily through ticketing systems during standard hours.

What are popular job titles related to On Call Entry Level Desktop Support jobs in Appleton, WI?

For On Call Entry Level Desktop Support jobs in Appleton, WI, the most frequently searched job titles are:

What job categories do people searching On Call Entry Level Desktop Support jobs in Appleton, WI look for?

The top searched job categories for On Call Entry Level Desktop Support jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for On Call Entry Level Desktop Support jobs?

Cities near Appleton, WI with the most On Call Entry Level Desktop Support job openings:

Infographic showing various On Call Entry Level Desktop Support job openings in Appleton, WI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,607 per year, or $22.4 per hour.

IT Support Specialist II

HEARTLAND BUSINESS SYSTEMS LLC

Little Chute, WI • On-site

Full-time

Posted 4 days ago


Heartland Business Systems rating

8.6

Company rating: 8.6 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

33rd of 225 rated it services


Job description

Description

Position Summary:

The IT Support Specialist Il provides superior day-to-day hands-on support to the organization's end user laptops, desktops, peripherals, software applications, mobile devices, printers, and other tools that the end-users are provided. This position interfaces directly with internal customers and business units, provisioning solutions and troubleshooting user issues to resolution. This role provides 1-to-1 end user support and training. Additionally, this role serves as on-call support in a rotational basis for the entire enterprise. Typically, this role works onsite at an HBS client, full time.


Roles and Responsibilities/ Essential Functions:

  • Provide First and Second tier support of PC hardware & software, desk phones, printers, mobile devices, and other computer related equipment.
  • Responsible for ticketing system entry and ticket maintenance/documentation; includes updating and maintaining Inventory records.
  • Track, route, and redirect problems to correct resources.
  • Identify PC hardware warranty repair and resolve as required.
  • Provide timely and relevant updates to end users.
  •  Maintains currency of knowledge with respect to technology, equipment, industry trends, regulations, standards and/or systems.
  • Participate in the on-call support rotation.

Requirements

Competencies:

  • Customer Oriented: A desire to serve both external and internal clients by focusing effort on meeting the client's needs, understanding their concerns, and seeking to build trust.
  • Communication: The ability to promote understanding through exceptional written, oral, interpersonal, and presentation skills.
  • Analytical Skills: The ability of the individual to gather raw data and to process that data into a meaningful form.
  • Problem Solving: The ability of the individual to recognize courses of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems.
  • Adaptability: The extent to which an individual can fit into a changing working environment.
  • Initiative: The ability of the individual to act and take steps to solve or settle an issue.
  • Motivation: The ability of the individual to inspire and encourage others to reach a goal.
  • Autonomy: The ability of the individual to complete assigned tasks with little oversight.
  • Relationship Building: The ability of the individual to establish and maintain a good rapport and cooperative relationship with customers and co-workers.

Required Experience:

  • 1-3 years experience troubleshooting windows PC's
  • In depth knowledge of Window desktop operating systems

Preferred Experience:

  • 1-3 years' experience working in a customer facing IT service role. Basic Knowledge of Microsoft Windows Desktop Operating System.
  • Basic Knowledge of Microsoft Windows Desktop Operating Systems and roles. 
  • Basic Knowledge of Network printing, Antivirus software packages, core server administration within Microsoft Windows Server, Mac OS, Mobile operating systems (apple iOS and Android)

Required Skills, Education and/ or Certifications:

  • High School Diploma

Preferred Skills, Education and/ or Certifications:

  • Basic knowledge of Cisco, HP, and Palo Alto networking infrastructure, ConnectWise Manage and ConnectWise Automate, VMware vSphere, LogicMonitor, and Veem Backup.
  • One or more of the following certifications: A+, Network +, Server+, Microsoft Azure, Microsoft O365, Cisco Certification Technician (CCT), MD-102 Endpoint Administrator or similar certifications
  • CompTIA A+ or similar certifications 

Equal Opportunity Employer - Including Disabled and Veterans

#HBS


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