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On Call Disposition Jobs (NOW HIRING)

The Quality Assurance Batch Disposition Team assures patients worldwide of safe and efficacious ... Ability to work overtime and be on-call as required * Proven ability to work independently or as ...

Position Description: The QA Materials Incoming/Disposition Associate will report to the Sr. ... Ability to work 8-hourdays - Monday through Friday with monthly on-call schedule. * Ability to work ...

Description On-Call Mental Health Professional - Crisis Solution Center (CSC) Pay Rate: $63.10 per ... disposition plans; linking clients with appropriate community resources; facilitating crisis ...

On-Call Caregiver

Citrus Heights, CA · On-site

$17 - $17.50/hr

As an on-call caregiver at CiminoCare, you will play a vital role in ensuring the well-being and ... Know the location and always disposition of all residents (under direct care) * Ensure each ...

Caregiver--On-Call

Sacramento, CA · On-site

$18.50 - $19/hr

As an on-call caregiver at CiminoCare, you will play a vital role in ensuring the well-being and ... RESPONSIBILITIES AND DUTIES: · Know the location and always disposition of all residents (under ...

Caregiver--On-Call

Sacramento, CA · On-site

$18.50 - $19/hr

As an on-call caregiver at CiminoCare, you will play a vital role in ensuring the well-being and ... Know the location and always disposition of all residents (under direct care) Ensure each resident ...

On-Call Caregiver

Citrus Heights, CA · On-site

$17 - $17.50/hr

As an on-call caregiver at CiminoCare, you will play a vital role in ensuring the well-being and ... Know the location and always disposition of all residents (under direct care) * Ensure each ...

Caregiver--On-Call

Sacramento, CA · On-site

$18.50 - $19/hr

As an on-call caregiver at CiminoCare, you will play a vital role in ensuring the well-being and ... RESPONSIBILITIES AND DUTIES: • Know the location and always disposition of all residents (under ...

$76K - $99K/yr

Serves as the on-call operational leader overseeing all referral and donation activity during ... Decides when to close referrals and complete final organ disposition accurately. Authorizes key ...

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On Call Disposition information

See salary details

$10

$17

$25

How much do on call disposition jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for on call disposition in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is an On Call Disposition?

An On Call Disposition typically refers to the status or outcome of a call handled by an employee who is scheduled to be available as needed, rather than during regular shifts. In customer service, healthcare, or support roles, 'disposition' describes how a call was resolved, such as completed, escalated, or requiring follow-up. An On Call Disposition helps organizations track and analyze the effectiveness of after-hours or emergency support, ensuring quality service even outside normal business hours.

What are some common challenges faced by an On Call Disposition Specialist, and how can they be managed effectively?

On Call Disposition Specialists often encounter challenges such as unpredictable scheduling, high-pressure decision-making, and the need to rapidly assess and resolve cases outside of regular hours. Managing these demands typically involves strong time management skills, clear communication with team members, and a thorough understanding of organizational protocols. Building rapport with colleagues and maintaining up-to-date knowledge of available resources can help ensure effective and timely responses, even during high-stress periods.

What are the key skills and qualifications needed to thrive as an On Call Disposition Specialist, and why are they important?

To thrive as an On Call Disposition Specialist, you need strong problem-solving abilities, effective decision-making skills, and relevant experience in customer service or crisis management. Familiarity with telecommunication systems, case management software, and sometimes training in de-escalation or emergency response protocols is typically required. Excellent communication, emotional intelligence, and the ability to remain calm under pressure are crucial soft skills for this position. These skills ensure timely, accurate responses to urgent situations, promote client safety, and support effective coordination with internal teams.

What is the difference between On Call Disposition vs Call Center Agent?

AspectOn Call DispositionCall Center Agent
Primary RoleDocumenting call outcomes and actions taken during or after a callHandling inbound or outbound customer calls, providing information, and resolving issues
Required SkillsCommunication, documentation, quick decision-makingCustomer service, communication, problem-solving
Work EnvironmentOften in a support or technical setting, may be part of a larger teamCall centers, customer service departments
CertificationsNot typically required, but relevant certifications may enhance performanceCustomer service certifications can be beneficial

On Call Disposition involves recording the outcome of a call, focusing on documentation and decision logging. Call Center Agents actively handle customer interactions, providing support and resolving issues. While both roles require strong communication skills, On Call Disposition is more about recording and analyzing call results, whereas Call Center Agents engage directly with customers to address their needs.

What are the most commonly searched types of Disposition jobs? The most popular types of Disposition jobs are:
Associate - QA Batch Disposition

Associate - QA Batch Disposition

Lilly

Concord, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


Eli Lilly and Company rating

8.8

Company rating: 8.8 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

10th of 71 rated pharmaceutical


Job description

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

Organization Overview:

Lilly is entering an exciting period of growth and we are committed to delivering innovative medicines to patients around the world. Lilly is investing over $1 billion to create a new state-of-the-art manufacturing site, in Concord, North Carolina. The brand-new facility will utilize the latest technology to increase the company's manufacturing capacity in parenteral (injectable) medications, device assembly and packaging operations. This is an exciting once-in-a-lifetime opportunity to help build and operate a new site. The Lilly Concord site will be built using the latest high-tech equipment, advanced highly integrated and automated manufacturing systems, and have a focus on minimizing the impact to our environment. This is an opportunity you don't want to miss!

Job Responsibilities:

The Quality Assurance Batch Disposition Team assures patients worldwide of safe and efficacious drug and device products, through effective quality oversight of site activities. The QA Batch Disposition is responsible for final disposition of Semi-Finished and/or Finished drug combination products. The QA position is essential for ensuring GMP compliance in the qualification, validation, control strategy and startup of operations to ensure regulatory approval of the facility. Electronic batch records with high integration and focus on data integrity will be utilized to confirm manufacturing production.

  • Support the site in the development and execution of the site readiness plan with focus on supporting development of the site e-release process and startup of new systems

  • Performs final batch disposition of semi-finished and/or finished drug product and combination product batches, to ensure high quality medicine (GMP Compliance) is released to market in a timely manner

  • Effectively own/review/approve GMP documents to ensure quality attributes are met (i.e.: Deviations, procedures, protocols, specifications, and change controls)

  • Additional job duties as required


Basic Requirements:

  • Bachelor's degree in STEM

  • Experience working in the pharmaceutical or medical device industry in QA roles

  • Previous batch disposition experience

  • Ability to make technical decisions, provide guidance to the site

  • Proficiency with applicable computer systems

  • Demonstrated strong oral and written communication skills

  • Demonstrated interpersonal skills and the ability to work as a team

  • Root cause analysis/troubleshooting skills

  • Demonstrated attention to detail and ability to maintain quality systems

  • Previous regulatory inspection readiness and inspection execution experience

  • Ability to travel up to 10% for meetings and coordination with global or existing manufacturing sites

  • Responsible for maintaining a safe work environment, working safely and accountable for supporting all HSE Corporate and Site Goals

  • Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for employment positions on the B or S paths or at levels M1-M2 or R1-R4.


Additional Skills/Preferences:

  • Ability to work 8-hour days - Wednesday through Sunday Day Shift (not eligible for remote work)

  • Ability to work overtime and be on-call as required
  • Proven ability to work independently or as part of a Team to resolve an issue

  • Previous experience with Event and Change Management process

  • Proficiency with SAP, MES, and Trackwise

  • Previous experience with device and parenteral product materials

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.


Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women's Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is

$65,250 - $169,400

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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About Eli Lilly

Sourced by ZipRecruiter

Eli Lilly, based in Indianapolis, IN, US, is one of the pioneers in the pharmaceutical industry with a rich history dating back to 1876. This global pharmaceutical company focuses on discovering, developing, manufacturing and selling pharmaceutical products in approximately 120 countries. The company's product categories include endocrinology, oncology, cardiovascular, neuroscience, and immunology. Having invested over $9 billion in research and development in the past decade, Eli Lilly is also committed to creating high-quality medicines that meet real needs. As a recipient of several awards and recognitions, Eli Lilly is known for its focus on life-saving research and drug development. Their mission is to make medicines that help people live longer, healthier, and more active lives.

Industry

Pharmaceutical product wholesalers

Company size

10,000+ Employees

Headquarters location

Indianapolis, IN, US

Year founded

1876