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On Call Concierge Jobs (NOW HIRING)

Marriott

On-Call Concierge - Overnight

Lahaina, HI

$16.25 - $20.75/hr

POSITION SUMMARY Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond ...

Oakmont Senior Living

Concierge

Concord, CA · On-site

$17 - $19/hr

Positions: On-Call Concierge Pay Range: $17 - $19 Oakmont of Concord is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group, we provide ...

Oakmont Senior Living

Concierge

Concord, CA · On-site

$17 - $19/hr

Positions: On-Call Concierge Pay Range: $17 - $19 Oakmont of Concord is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group,we provide ...

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How much do on call concierge jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for on call concierge in the United States is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is an on call concierge?

On Call Concierges are service professionals who provide personalized assistance to clients on an as-needed basis, rather than during set hours or shifts. Their responsibilities often include making reservations, arranging transportation, handling special requests, and providing information about local attractions or services. Unlike traditional concierges who work at a fixed location, On Call Concierges are available remotely or in-person, depending on client needs. This flexible role is often found in luxury residential buildings, hotels, or for private clients seeking tailored support.

What does an on call concierge do during a typical shift, and how is the work schedule structured?

As an On Call Concierge, your shifts are often variable and can include evenings, weekends, and holidays, depending on client or resident needs. You may receive short-notice requests to cover absences or handle special events, so flexibility and quick adaptability are crucial. During a shift, responsibilities typically involve greeting guests, managing requests, coordinating services such as transportation or reservations, and liaising with vendors. The team structure is usually supportive, with communication tools in place to keep you connected with property management or client coordinators.

What are the key skills and qualifications needed to thrive as an on call concierge, and why are they important?

To thrive as an On Call Concierge, you need excellent customer service skills, strong organizational abilities, and often a high school diploma or equivalent. Familiarity with property management software, reservation systems, and communication tools is typically required. Outstanding interpersonal skills, discretion, and the ability to multitask under pressure help someone stand out in this role. These skills ensure prompt, professional service delivery and create a positive experience for clients and residents in dynamic environments.

What is the difference between On Call Concierge vs Hotel Front Desk Agent?

AspectOn Call ConciergeHotel Front Desk Agent
CredentialsCustomer service experience, sometimes certifications in hospitalityCustomer service experience, hospitality certifications often preferred
Work EnvironmentRemote or on-demand, often flexible hoursOn-site at hotel, fixed shifts
Employer & IndustryLuxury hotels, concierge services, hospitality industryHotels, hospitality industry
Primary ResponsibilitiesAssisting guests remotely, providing information, booking servicesChecking in/out guests, handling reservations, guest inquiries

While both roles serve guests in the hospitality industry, an On Call Concierge typically works remotely or on a flexible schedule, focusing on providing personalized assistance and booking services. A Hotel Front Desk Agent works on-site, managing guest check-ins, reservations, and front desk operations. Both require strong customer service skills and hospitality knowledge, but their work environments and daily tasks differ significantly.

How do I get hired as an on call concierge?

To become an on call concierge, candidates typically need customer service experience, strong communication skills, and the ability to handle multiple tasks flexibly. Employers may require a high school diploma or equivalent and may prefer familiarity with reservation systems or hospitality software. Applying through hotel, resort, or property management companies and demonstrating reliability and professionalism can improve chances of hiring.

How much do you get paid as an on call concierge?

On call concierge positions typically pay an hourly wage ranging from $12 to $25, depending on the location, employer, and level of experience. Some roles may also offer additional benefits or bonuses for availability during irregular hours or special events.

What cities are hiring for On Call Concierge jobs?

Cities with the most On Call Concierge job openings:

What are the most commonly searched types of Concierge jobs?

The most popular types of Concierge jobs are:

What states have the most On Call Concierge jobs?

States with the most job openings for On Call Concierge jobs include:

On Call Concierge jobs near you
Infographic showing various On Call Concierge job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $37,689 per year, or $18.1 per hour.

On-Call Concierge, Hope Lodge

American Cancer Society

Minneapolis, MN • On-site

$20.48/hr

Part-time

Medical, Dental, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

American Cancer Society rating

7.8

Company rating: 7.8 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

157th of 777 rated non-profit organizations

Job description

Concierge Position at American Cancer Society Hope Lodge

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.

The Concierge serves as the first point of contact for guests, managing front desk operations and ensuring a welcoming, safe, and supportive environment. This role assists with guest check-in/out, responds to inquiries, and coordinates transportation and security.

This is a part-time Concierge opening at our Hope Lodge facility in Minneapolis, MN. This individual will be offered evening and overnight shifts based on business needs that will typically entail working less than 20 hours/week and will not be benefits eligible.

Pay rate: $20.48

This role is also eligible for shift differential pay for hours worked outside of the regular day shift:

  • 10% — Monday through Friday, for hours worked between 6:00 PM - 12:00am.
  • 15% — Saturday and Sunday, for hours worked on weekends
  • 20% — For hours worked between 12:00 AM and 5:30 AM (Overnight shift differential)

ESSENTIAL FUNCTIONS:

  • Greet guests and manage check-in and check-out procedures (30%)
  • Provide information about lodge amenities and community resources (20%)
  • Coordinate transportation & EMPOWER Program services and schedules (15%)
  • Respond to guest requests, concerns, and emergencies (15%)
  • Maintain organized front desk area and accurate guest records (10%)
  • Monitor lobby security and implement safety protocols (10%)

EXPERIENCE/QUALIFICATIONS:

  • High School Diploma or Equivalent
  • Additional education or training in hospitality management or customer service is a plus.
  • Previous experience in hospitality, guest services, or a related field is preferred.
  • Minimum 1 year of Customer Service Experience

KNOWLEDGE, SKILLS, AND ABILITY:

  • Strong communication and interpersonal skills
  • Ability to work independently and multitask
  • Proficiency in Microsoft Office and multi-line phone systems
  • Excellent customer service and problem-solving skills
  • Ability to work flexible hours including evenings/weekends

TRAVEL REQUIREMENTS:

  • Minimal travel required

PHYSICAL REQUIREMENTS:

  • The role may require extended periods of standing and walking, particularly during front desk duties and while assisting guests.
  • Occasional lifting and moving of luggage, packages, or other items may be necessary when assisting guests with check-in, check-out, or transportation.
  • Some manual tasks, such as carrying luggage or opening doors for guests, may be required during guest interactions.
  • The role may involve physical endurance to handle the demands of a fast-paced environment, including managing multiple tasks and assisting guests throughout the day.

ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.

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