ZipRecruiter

Log In

1

On Call Cloud Data Analyst Jobs (NOW HIRING)

VBeyond

Cloud Data Architect

Dallas, TX · On-site

$63.25 - $81.50/hr

The ideal candidate will have strong expertise in designing enterprise-scale cloud data platforms, analytics architectures, and transformation roadmaps across Banking, Financial Services, and ...

NTT DATA Services

Cloud Data Engineer

Nashville, TN · On-site

$104K - $156K/yr

Cloud Data Engineer Location: Nashville, TN or Plano, TX (On-site at one of NTT DATA's flagship ... Data Analysis and Discovery: Leverage Databricks and Snowflake for data analysis and discovery ...

Purple Drive

Cloud Data Architect

Manhattan, NY · On-site

$70.25 - $90.50/hr

Furthermore, shape large Data and Analytics opportunities for TCS. Prior experience in Banking Financial and Insurance combined with strong articulation skills, strategic Thinking exposure ...

United IT

Cloud Data Architect

Dallas, TX · On-site

$63.25 - $81.50/hr

Cloud Data Architect Cloud Data Architect in Data & Analytics will play a key role in driving solution architecture design, evaluation, and selection, buy vs. build decisions, and early-phase project ...

Tata Consultancy Services

Cloud Data Architect

Manhattan, NY · On-site

$70.25 - $90.25/hr

Tata Consultancy Services is seeking a Cloud Data Architect to play a key role in driving solution architecture design and shaping the Cloud Data & Analytics strategy. The role requires strong ...

Diverse Lynx

Cloud Data Architect

Passaic, NJ · On-site

$66 - $85/hr

Cloud Data Architect Cloud Data Architect in Data & Analytics will play a key role in driving solution architecture design, evaluation, and selection, buy vs. build decisions, and early-phase project ...

Diverse Lynx

Cloud Data Architect

Chicago, IL · On-site

$65.75 - $84.50/hr

Cloud Data Architect Cloud Data Architect in Data & Analytics will play a key role in driving solution architecture design, evaluation, and selection, buy vs. build decisions, and early-phase project ...

Veracity

Cloud Data Architect

Ridgefield, CT · On-site

$63.50 - $81.75/hr

Cloud Data Architect Ridgefield, Connecticut Work Type: Full-Time | Hybrid The Cloud Data Architect ... Build and maintain data pipelines for ingestion, transformation, and analytics enablement ...

next page

Showing results 1-20

All JobsOn Call Cloud Data Analyst Jobs

On Call Cloud Data Analyst information

See salary details

$34K

$82.6K

$136K

How much do on call cloud data analyst jobs pay per year?

As of Jul 5, 2026, the average yearly pay for on call cloud data analyst in the United States is $82,640.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $97,000.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of Cloud Data Analyst jobs? The most popular types of Cloud Data Analyst jobs are:
On Call Cloud Data Analyst jobs near you
Service Cloud Data Analyst | Remote

Service Cloud Data Analyst | Remote

Lifeway Christian Resources

Remote

Full-time

Medical, Retirement, PTO

Posted 18 days ago

Job description

Overview
Lifeway is seeking a Service Cloud Data Analyst to administer and optimize contact center technology platforms, including Service Cloud Voice, AWS telephony infrastructure, and the Calabrio Workforce Management System. This role sources, analyzes, and interprets data from contact center workforce management and order management systems to identify trends, create forecasts, and provide insights that help leaders understand the meaning behind the data. The Service Cloud Data Analyst tracks and reports department, team, and individual performance across channels including telephone, email, chat, and fax.
Why Lifeway?
Lifeway is a place where you can bring your faith and work experience to join in the most important mission in the world: making disciples of Jesus Christ. Whether you're a creator or storyteller, data guru or problem-solver, or anywhere in between, if you're passionate about serving the church, we have a place for you. Lifeway has a strong Work from Anywhere (WFA) culture that is deeply focused on our mission and values. While headquartered in Nashville, TN, many of our positions are remote-eligible and have autonomy and flexibility with work hours. We provide equipment and resources to ensure team members have access to a productive and ergonomic workspace. We believe building relationships and community is essential to how we work together, so Lifeway hosts all-team meetings several times per year and provides travel for key team gatherings for remote-based team members. Full-time employees are eligible for enrollment in our comprehensive benefits plans including healthcare, vacation and sick time, holiday pay, care days, 401(k) plan, maternity and paternity leave, adoption assistance, mission trip time, and more. If this sounds like a place where you would be excited to serve the kingdom of God, we would love for you to join our team.
Learn more about our culture at team.lifeway.com/culture-code
This is a remote position in the U.S. with occasional travel to Nashville for in-person team gatherings. #LI-Remote
Responsibilities
  • Lives out Lifeway's mission and values, showing deep commitment to Kingdom work
  • Administering, configuring, and maintaining Service Cloud Voice and AWS telephony systems to support reliable, high-quality contact center operations
  • Managing call queue configuration, routing, and reporting to optimize customer and agent experience
  • Serving as the primary system support contact for Voice and queue-related issues, coordinating with technical teams as needed
  • Evaluating and implementing new technologies to enhance telephony and workforce management capabilities
  • Developing and maintaining reports, dashboards, spreadsheets, and pivot tables to track contact center and individual performance metrics
  • Producing KPI reporting and quarter-end financial reporting to support leadership decision-making
  • Creating and maintaining forecast models for telephone, chat, and email channels using workforce management system data and established KPIs
  • Responding to ad hoc data analysis requests, identifying trends, and contributing insight to departmental initiatives and strategic planning
  • Maintaining proficiency in Calabrio and supporting employee scheduling, phone skills management, and system maintenance
  • Limited travel: 2-4 times per year, typically overnight

Qualifications
Education
Bachelor's degree in Business, Information Systems, Data Analytics, or a related field, required
Masters degree in Business, Information Systems, Data Analytics, or a related field, not required
Advanced graduate degree (PhD, etc.), not required
Skills, Knowledge, & Experiences, required
  • 3+ years of experience in a call/contact center or customer service environment
  • 3+ years of experience in data analysis, reporting, or a related analytical role
  • Demonstrated experience with workforce management systems (Calabrio preferred)
  • Experience with CRM platforms, preferably Salesforce Service Cloud
  • Demonstrated proficiency in reporting and analysis tools, including Microsoft Excel and similar programs
  • Strong analytical, problem-solving, collaboration, and cross-functional communication skills
  • Working knowledge of telephony and workforce management platforms such as Service Cloud Voice, AWS, Calabrio, or similar contact center technologies
  • Ability to travel to the Middle Tennessee area 2-4 times annually for team gatherings, with 2-3 additional trips per year possible for project work or system implementations

Actively involved in an evangelical Christian church
Skills, Knowledge, & Experiences, preferred
  • Salesforce-related certifications such as Salesforce Administrator, Service Cloud Consultant, or similar
  • AWS certification or demonstrated experience with AWS Connect or similar cloud telephony platforms
  • SQL proficiency for querying and analyzing data
  • Background in contact center supervision or workforce planning
  • Familiarity with variable pay, sales incentive, or financial reporting processes

Apply