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On Call Amazon Customer Service Representative Jobs

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

About The Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing ...

ServiceMaster

Customer Service Representative

Defiance, OH · On-site

$14.75 - $20/hr

Position Title: Customer Service Representative (CSR) Job Summary: Are you passionate about ... Update the On-Call Manager schedule during weekly rotations (every Friday) * Utilize iCAT software ...

ServiceMaster

Customer Service Representative

Defiance, OH · On-site

$14.75 - $20/hr

Customer Service Representative (CSR) Are you passionate about delivering exceptional customer ... Update the On-Call Manager schedule during weekly rotations (every Friday) * Utilize iCAT software ...

Dog House

Customer Service Representative

Brunswick, ME · On-site

$16.25 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Full-time Customer Service Representative Are you outgoing? Do you love helping people? Do you ... Be in the on-call rotation for after-hours calls Helpful Experience To Have: * Working in a call ...

DOGHOUSE INC

Customer Service Representative

Brunswick, ME · On-site

$16.25 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Full-Time Customer Service Representative Are you outgoing? Do you love helping people? Do you ... Be in the on-call rotation for after-hours calls Helpful Experience To Have: * Working in a call ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

  • Medical

  • Dental

  • Life

  • PTO

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / ... on-call. You also enjoy an industry-competitive wage of $18 - $25/hr and amazing benefits ...

KELE

Customer Service Representative

Memphis, TN

$14.25 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The primary role of the Customer Service Representative is to work with all Sales and Customer ... Inputs address information into Amazon orders * Rotates with front desk duties * Acts as an ...

Kele

Customer Service Representative

Memphis, TN · On-site

$14.25 - $19.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The primary role of the Customer Service Representative is to work with all Sales and Customer ... Inputs address information into Amazon orders * Rotates with front desk duties * Acts as an ...

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All JobsOn Call Amazon Customer Service Representative Jobs

On Call Amazon Customer Service Representative information

See salary details

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$26

How much do on call amazon customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for on call amazon customer service representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between On Call Amazon Customer Service Representative vs Amazon Customer Service Associate?

AspectOn Call Amazon Customer Service RepresentativeAmazon Customer Service Associate
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, flexible hours, on-call basisRemote or on-site, regular shifts
Employer & IndustryAmazon, e-commerce customer support

The On Call Amazon Customer Service Representative typically works on a flexible, on-demand basis, handling customer inquiries as needed, often remotely. In contrast, the Amazon Customer Service Associate usually works scheduled shifts, either remotely or on-site, providing consistent support. Both roles require similar credentials and industry experience, but differ mainly in scheduling and work flexibility.

More about On Call Amazon Customer Service Representative jobs

What cities are hiring for On Call Amazon Customer Service Representative jobs?

Cities with the most On Call Amazon Customer Service Representative job openings:

What are the most commonly searched types of Amazon Customer Service Representative jobs?

The most popular types of Amazon Customer Service Representative jobs are:

What states have the most On Call Amazon Customer Service Representative jobs?

States with the most job openings for On Call Amazon Customer Service Representative jobs include:

What job categories do people searching On Call Amazon Customer Service Representative jobs look for?

The top searched job categories for On Call Amazon Customer Service Representative jobs are:

On Call Amazon Customer Service Representative jobs near you
Infographic showing various On Call Amazon Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Bilingual Customer Service Rep (CSR)

Signature Heating, Cooling and Plumbing

Albuquerque, NM • On-site

$18 - $22/hr

Full-time

Re-posted 26 days ago

Job description

The Customer Service Representative (CSR) facilitates inbound and outbound interactions via telephone, email, and live chat to ensure delivery of outstanding customer service through demonstration of skill and expertise in general customer service, and Signature product knowledge. The CSR fosters trust in every interaction and maximizes customer satisfaction to grow and maintain customer relationships, and guarantee repeat business.
 

Work Schedule

  • Schedules vary and may include: (days) M/T/W/Th/F, M/W/Th/F/Sat, M/T/W/F/Sat, and (times) 7A-3:30P, 7:30A-4P, 8:30A-5P, 9A-5:30P, and 11A-7:30P. Periodic rotational on-call work may also be required.

 Responsibilities

  • Answer inbound calls quickly and professionally. 
  • Perform outbound calls to customers with intent to schedule by offering specials or reminders of routine service.
  • Communicate with customers verbally, by text, and by email correspondence.
  • Accurately book appointments for All Departments
  • Utilize good judgment and understanding of company policies to effectively make decisions and resolve customer issues.
  • Maintain daily performance goals.
  • Maintain product knowledge of VIP Membership plans and provide options to customers as sales.
  • Maintain and update Service Titan with complete & accurate information.
  • Perform On Call duties in weekly On Call rotation.
    • This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive, but representative; other duties may be assigned.

Qualifications

  • HVAC & Plumbing knowledge preferred
  • An effective communicator who understands the importance of listening and being empathetic
  • Ability to work and grow in a fast-paced, high volume call center environment.
  • Open to feedback to support your performance and development.
  • Willingness to learn new skills and ability to adjust to changes quickly.
  • Proficiency with computers (ability to navigate within multiple screens) & a good typist.
  • Very reliable and trustworthy
  • High School Diploma or Higher preferred 
  • Minimum 1 year of customer service experience preferred
  • Must be physically able to lift, lower, push, and pull objects of up to 25 lbs. unassisted.
  • Ability to stand, walk, climb, bend, stoop, and crouch for extended periods of time.

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