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On Call Amazon Customer Service Representative Jobs in Arizona

The Customer Service Representative (CSR) provides exceptional customer service to internal and ... Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls ...

Customer Service Representative

Phoenix, AZ · On-site

$16 - $21.50/hr

Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements. Main ...

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On Call Amazon Customer Service Representative information

What is the difference between On Call Amazon Customer Service Representative vs Amazon Customer Service Associate?

AspectOn Call Amazon Customer Service RepresentativeAmazon Customer Service Associate
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentRemote, flexible hours, on-call basisRemote or on-site, regular shifts
Employer & IndustryAmazon, e-commerce customer support

The On Call Amazon Customer Service Representative typically works on a flexible, on-demand basis, handling customer inquiries as needed, often remotely. In contrast, the Amazon Customer Service Associate usually works scheduled shifts, either remotely or on-site, providing consistent support. Both roles require similar credentials and industry experience, but differ mainly in scheduling and work flexibility.

Does On Call Amazon Customer Service Representative hire remote customer service agents?

On Call Amazon Customer Service Representative positions often offer remote work options, allowing agents to work from home depending on the company's current staffing needs and policies. These roles typically require good communication skills, a reliable internet connection, and sometimes specific technical equipment. Availability of remote positions can vary based on location and company requirements.

What are the most commonly searched types of Amazon Customer Service Representative jobs in Arizona?

The most popular types of Amazon Customer Service Representative jobs in Arizona are:

What are popular job titles related to On Call Amazon Customer Service Representative jobs in Arizona?

For On Call Amazon Customer Service Representative jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching On Call Amazon Customer Service Representative jobs in Arizona look for?

The top searched job categories for On Call Amazon Customer Service Representative jobs in Arizona are:

What cities in Arizona are hiring for On Call Amazon Customer Service Representative jobs?

Cities in Arizona with the most On Call Amazon Customer Service Representative job openings:

Infographic showing various On Call Amazon Customer Service Representative job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Customer Service Representative

Phoenix, AZ • On-site


Copart, Inc.
Motor Vehicle Manufacturing • 5 - 10K employees

6.8

Company rating: 6.8 out of 10

Based on 108 frontline employees who took The Breakroom Quiz

12th of 19 rated auctioneers

People enjoy working here

Paid breaks

Recommended by parents


$18 - $20.29/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


Job description

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology.
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned.
Required Skills and Experience:
  • One year of office support experience in a customer service role preferred
  • High School diploma
  • Excellent customer service skills and attitude
  • Excellent written and verbal skills
  • Proficient with office equipment
  • Attention to detail
  • Problem-solving
  • Computer proficiency - MS Suite
  • Typing speed 45WPM
  • Professional appearance
  • Ability to multi-task in a fast-paced environment
  • Bilingual skills a plus
  • Occasional overtime as needed

Pay $18.00 - $20.29 per hour
Benefits Summary:
• Medical/Dental/Vision
• 401k plus a company match
• ESPP - Employee Stock Purchase Plan
• EAP - Employee Assistance Program (no cost to you)
• Vacation & Sick pay
• Paid Company Holidays
• Life and AD&D Insurance
• Discounts
Along with many other employee benefits.
At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully.
E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
  • E-verify Participation
  • Right to Work


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