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Offshore Salesforce Development Jobs in Ohio (NOW HIRING)

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Offshore Salesforce Development information

What are some common challenges faced by offshore Salesforce development teams, and how can they be addressed?

Offshore Salesforce development teams often encounter challenges such as time zone differences, communication barriers, and varying levels of familiarity with clients' business processes. These can be addressed by establishing clear documentation, setting up overlapping working hours for real-time collaboration, and utilizing project management tools to track progress. Regular virtual meetings and a strong focus on knowledge transfer can also help ensure alignment and smooth project execution.

What is the difference between Offshore Salesforce Development vs Salesforce Administrator?

AspectOffshore Salesforce DevelopmentSalesforce Administrator
Required CredentialsSalesforce Developer Certification, programming skillsSalesforce Administrator Certification, admin skills
Work EnvironmentRemote or offshore teams, project-basedOn-site or remote, ongoing system management
Employer & Industry UsageTech firms, consulting, outsourcing companiesAny organization using Salesforce, internal teams
Common Search & ComparisonYesYes

Offshore Salesforce Development focuses on building and customizing Salesforce applications through coding and technical expertise, often in an offshore setting. Salesforce Administrators manage and configure existing Salesforce systems, ensuring smooth daily operations. While both roles require Salesforce certifications, their responsibilities, work environments, and employer types differ significantly.

What is offshore Salesforce development?

Offshore Salesforce development refers to hiring teams or professionals from other countries, typically with lower labor costs, to handle Salesforce-related projects such as customization, integration, or app development. Organizations often choose offshore development to access a larger talent pool, reduce expenses, and increase productivity by leveraging different time zones. These offshore teams work remotely but collaborate closely with the client to deliver solutions tailored to their business needs. Effective communication and clear project management are essential to ensure success in offshore Salesforce development arrangements.

What are the key skills and qualifications needed to thrive as an offshore Salesforce developer?

To thrive as an Offshore Salesforce Developer, you need strong proficiency in Salesforce platform development, Apex programming, and declarative customization, usually backed by a relevant degree and Salesforce certifications (such as Platform Developer I/II). Familiarity with tools like Visual Studio Code, Git, Salesforce CLI, and integration with third-party systems is commonly required. Excellent problem-solving, communication, and time management skills help developers effectively collaborate with global teams and adapt to changing requirements. These skills and qualities ensure the delivery of scalable, high-quality solutions that meet client needs across different time zones and organizational contexts.

What job categories do people searching Offshore Salesforce Development jobs in Ohio look for?

The top searched job categories for Offshore Salesforce Development jobs in Ohio are:

What cities in Ohio are hiring for Offshore Salesforce Development jobs?

Cities in Ohio with the most Offshore Salesforce Development job openings:

Infographic showing various Offshore Salesforce Development job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, and 5% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Amazon Connect Manager, Technical Transformation

Deloitte

Cincinnati, OH

$111K - $111K/yr

Full-time

Re-posted 22 days ago


Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

44th of 150 rated financial services


Job description

Amazon Connect Manager, Technical Transformation

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on December 31, 2026.

Work you'll do

An Amazon Connect Technical Architect is responsible for the design of our Amazon Connect services, project management and delivery oversight of our onshore and offshore development teams.  This role builds and manages teams, advises clients on best practices in AWS services, ensures quality on projects, and identifies new sales opportunities at existing clients.

A successful candidate would possess these skills:

  •   Ability to work independently and collaborate as part of a team
  •   Effective written and verbal communication skills
  •   Meticulous attention to detail and quality of work product
  •   Ability to build and sustain professional relationship
  •   Ability to lead projects or workstreams
  •   Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  •   Strong interpersonal skills and professional demeanor
  •   Ability to meet deadlines
  •   Ability to provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

  • Minimum of 8+ years of overall experience, to include a minimum of 5 years of enterprise, full-life cycle in Architecture in the professional IT/Software Development services industry
  • 5+ years project experience architecting, building, and supporting cloud-based solutions on AWS
  • Minimum 4 years of experience leading multiple project teams simultaneously on relevant engagement
  • Applicable cloud certification within AWS
  • Bachelor's degree in Computer Science, Engineering, or equivalent work experience
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred

  • Experience leading Amazon Connect and other Contact Center as a Service  (CCaaS) solution implementations, including integrations to common desktop applications such as Salesforce, SreviceNow, Oracle, or SAP.
  • Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound campaign management, work force management, and artificial intelligence in customer service
  • Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
  • Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR analysis, real-time/historical metrics)
  • Telephony/SIP and contact center migration experience
  • AWS certifications (e.g., AWS Certified Developer/Architect) or Amazon Connect-specific training
  • Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $130,800 to $241,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#SS_US

 
Qualifications:

Amazon Connect Manager, Technical Transformation

Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce

Recruiting for this role ends on December 31, 2026.

Work you'll do

An Amazon Connect Technical Architect is responsible for the design of our Amazon Connect services, project management and delivery oversight of our onshore and offshore development teams.  This role builds and manages teams, advises clients on best practices in AWS services, ensures quality on projects, and identifies new sales opportunities at existing clients.

A successful candidate would possess these skills:

  •   Ability to work independently and collaborate as part of a team
  •   Effective written and verbal communication skills
  •   Meticulous attention to detail and quality of work product
  •   Ability to build and sustain professional relationship
  •   Ability to lead projects or workstreams
  •   Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  •   Strong interpersonal skills and professional demeanor
  •   Ability to meet deadlines
  •   Ability to provide clear guidance to others

The team

Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.

Qualifications

Required

  • Minimum of 8+ years of overall experience, to include a minimum of 5 years of enterprise, full-life cycle in Architecture in the professional IT/Software Development services industry
  • 5+ years project experience architecting, building, and supporting cloud-based solutions on AWS
  • Minimum 4 years of experience leading multiple project teams simultaneously on relevant engagement
  • Applicable cloud certification within AWS
  • Bachelor's degree in Computer Science, Engineering, or equivalent work experience
  • Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
  • Limited immigration sponsorship may be available

Preferred

  • Experience leading Amazon Connect and other Contact Center as a Service  (CCaaS) solution implementations, including integrations to common desktop applications such as Salesforce, SreviceNow, Oracle, or SAP.
  • Experience with contact center technology strategy, multi-channel routing, self-service applications, outbound campaign management, work force management, and artificial intelligence in customer service
  • Amazon Connect Chat and/or Tasks, outbound campaigns, and integration with CRM/ITSM platforms
  • Experience with Amazon Lex and/or speech analytics, plus Connect reporting (CTR analysis, real-time/historical metrics)
  • Telephony/SIP and contact center migration experience
  • AWS certifications (e.g., AWS Certified Developer/Architect) or Amazon Connect-specific training
  • Strong understanding of SDLC methodologies (Agile, SCRUM, RUP, other)

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $130,800 to $241,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

#Customer_US

#SS_US

 
Education:Bachelor's DegreeEmployment Type:

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