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Offshore Remote Data Entry Jobs in Michigan (NOW HIRING)

First American

$85K - $113K/yr

Analyzes monthly P&L and unit cost data. Uses available financial tools to provide direction to ... Effective interpersonal skills and working with offshore teams a plus * Strong working knowledge of ...

Richelieu Hardware

Recruiter- temporary

Detroit, MI · On-site +1

This is a fully remote position which requires your own home office setting. Visits to a Richelieu ... data entry in human resources information systems (HRIS) and audits for accuracy and compliance.

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Offshore Remote Data Entry information

What is an offshore remote data entry?

An Offshore Remote Data Entry job involves entering, updating, and managing data for a company from a location outside the company's home country. These roles are typically performed remotely, using internet-connected computers to input information into databases, spreadsheets, or other digital systems. Offshore remote data entry professionals help businesses reduce costs and increase efficiency by leveraging global talent and time zone differences. The work may include tasks like transcribing information, updating records, and ensuring data accuracy. Strong attention to detail, computer proficiency, and reliable internet access are essential for this position.

What are the key skills and qualifications needed to thrive as an offshore remote data entry professional, and why are they important?

To thrive as an Offshore Remote Data Entry professional, you need strong typing ability, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with data entry software, spreadsheet programs like Microsoft Excel or Google Sheets, and secure file transfer systems is typically required. Excellent time management, self-motivation, and clear communication skills help individuals excel in remote and collaborative environments. These competencies ensure accurate, efficient, and secure handling of information, which is vital for organizational productivity and data integrity.

What are some common challenges faced in an offshore remote data entry role, and how can they be managed?

Offshore Remote Data Entry professionals often encounter challenges such as managing time zone differences, maintaining data accuracy, and communicating effectively with onshore teams. To overcome these, it's important to establish clear communication channels, use collaborative tools, and follow detailed guidelines for data entry tasks. Regular check-ins and feedback sessions with supervisors can help ensure alignment and address any issues promptly. Maintaining attention to detail and adhering to established processes are key to success in this role.

What is the difference between Offshore Remote Data Entry vs Data Entry Clerk?

AspectOffshore Remote Data EntryData Entry Clerk
Work LocationRemote, often overseasOn-site or remote, typically local
EmployerInternational companies or clientsLocal businesses or organizations
CredentialsBasic data entry skills, sometimes specific software knowledgeHigh school diploma, basic computer skills
Work EnvironmentHome-based, virtualOffice or home-based

Offshore Remote Data Entry involves working remotely for international clients, often from abroad, focusing on data input tasks via online platforms. Data Entry Clerks typically work locally, either in-office or remotely, performing similar data input duties. The main differences lie in location, employer type, and sometimes the required credentials. Both roles require strong attention to detail and basic computer skills, but Offshore Remote Data Entry emphasizes remote international collaboration, while Data Entry Clerks may work more locally.

What are popular job titles related to Offshore Remote Data Entry jobs in Michigan?

For Offshore Remote Data Entry jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Offshore Remote Data Entry jobs in Michigan look for?

The top searched job categories for Offshore Remote Data Entry jobs in Michigan are:

What cities in Michigan are hiring for Offshore Remote Data Entry jobs?

Cities in Michigan with the most Offshore Remote Data Entry job openings:

Offshore Remote Data Entry jobs near you

Customer Service Representative - Remote

NeoPollard Interactive

Lansing, MI • Remote

$16.25 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Job description

We are NeoPollard Interactive. Digitally born, player-focused, and proudly powering the most profitable iLottery programs in North America through our interactive games, powerful gaming systems, and comprehensive suite of player services. 

We are innovative. From inception, innovation has been the core of NPi. As one of the first iLottery platform providers in North America, we laid the groundwork — helping pioneer the introduction and successful launch of some of the first iLottery programs in the U.S. We deliver innovative solutions and cutting-edge technology to our partners with an industry-proven track record of revenue growth.

We are one-of-a-kind. The only Lottery supplier in North America exclusively focused on iLottery. We have one central focus; creating the most intuitive and fun iLottery experiences for players. Our sole focus drives our innovation and success in the iLottery space. 

We are industry experts. Serving the largest share of U.S. Lotteries that currently sell online with a track record of powering iLottery success through our state-of-the-art technology, top-performing game content, and innovative and comprehensive iLottery services.


We are NPi. Join us.

WHAT YOU WILL DO

We are looking for a Customer Service Representative to assist players with top-notch quality service. In this role, you will interact with players through live instant messaging, email, and telephone to enhance player experience with online Lottery games by answering questions, providing information, resolving technical issues, and providing flawless customer service and basic technical support, including the following: 

  • Interact with customers to provide information and process inquiries about accounts, products, and services.
  • Troubleshoot technical issues related to computer/tablet/cell phone applications according to established department policies and protocols
  • Respond to and process inbound calls, real-time chat communications, emails and make outgoing calls
  • Communicate special marketing offers to VIP customers
  • Provide timely feedback to the company regarding service failures or customer concerns
  • Maintain customer confidentiality
  • Adopt and promote company values
  • Remain current on all new developments and procedures regarding department and company protocols.
  • Work according to set goals and targets
  • Have fun!

WHAT YOU WILL BRING

  • High School diploma or equivalent, some college preferred
  • 2 or more years of inbound/support call center experience
  • 1 or more years of working remotely and achieving set KPI’s
  • Must have reliable internet and able to pass internet speed test
  • Must have ability to travel to lottery headquarters once each quarter
  • Must be camera ready while working!
  • Advanced knowledge of computers and Windows Office Programs
  • Experienced with computers, smartphones, tablets and is able to troubleshoot internet connectivity, app, and browser issues
  • Highly developed verbal, interpersonal, and written communication skills and able to relate to with others, maintain a friendly, professional, and courteous demeanor while assisting members and co-workers throughout the day
  • Demonstrated accuracy with a consistent attention to detail
  • Possess independent judgment, discretion and initiative in absence of specific directions from management
  • Good grammatical and typing/data entry skills with an emphasis on accuracy
  • Thrives in a fast-paced, dynamic work environment and is able to work effectively and efficiently while maintaining a high level of member service
  • Organized with excellent time-management skills
  • Previous technical support experience an asset

WHY WORK AT NPI?
We hire the best. 

We prioritize innovation.

We support and empower our team. 

Join us as we continue to shape the future of the iLottery industry by delivering players’ favorite games across all channels and driving outstanding returns for good causes.


Our team member benefits include…

  • Comprehensive Health, Vision, and Dental Insurance 
  • Life Insurance & AD&D Insurance
  • 401K Savings Program (With Competitive Corporate Matching for U.S. Employees)
  • Paid Vacation and Personal Time
  • Quarterly Profit-Sharing Program for All Employees Who Have Completed Six Months of Continuous Service
  • Fully Paid Parental Leave Program
  • Wellness and Employee Assistance Program (EAP) from Ulliance Life
  • Company-Provided Laptop
  • Career Development Opportunities including Ongoing Training and Professional Development Courses (Including the NPi Leadership Academy for Emerging Leaders)

ABOUT NEOPOLLARD INTERACTIVE

Born in the digital domain, NeoPollard Interactive LLC (“NPi”) is an award-winning supplier of best-in-class iLottery solutions to the North American lottery market. Serving the largest share of U.S. lotteries that currently sell online, NPi helped pioneer the successful introduction of iLottery in the U.S. and is North America’s proven partner of choice to enable regulated lotteries to design and deploy complex gaming solutions in support of generating incremental revenue for good causes through the online channel. NPi offers cutting-edge technology, a full suite of managed services, and the industry’s top-performing game content as part of its innovative and comprehensive approach to partnering for iLottery success. Jointly owned by Pollard Banknote Limited (TSX: PBL) and NeoGames S.A.(Nasdaq: NGMS)—both globally recognized industry leaders—NPi powers the most profitable iLottery programs. Visit us at www.neopollard.com. 

Pollard iLottery Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Employment Type: FULL_TIME

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