Office Services Assistant Jobs in Rochester, NY (NOW HIRING)

Salary: $37,862.00 Annually
Location : REOC
Job Type: Classified Full-Time
Job Number: 2600453
Division: Educational Opportunity Center
Department: EOC Business Affairs
Opening Date: 09/04/2026
Closing Date: 9/19/2026 11:59 PM Eastern
Bargaining Unit: 02 CSEA Administrative Services
Founded in 1835, State University of New York (SUNY) Brockport is an exceptional regional comprehensive public university that offers high-quality undergraduate and graduate degree programs in the arts, business, education, health, humanities, social sciences, and STEM. The University's curriculum is grounded in the liberal arts and sciences and emphasizes experiential learning.
Located only a few miles from Lake Ontario in a quaint "Village on the Erie Canal," SUNY Brockport is conveniently situated between the cities of Rochester and Buffalo - the fourth and second largest cities in New York State. Inspiring excellence through growth, engagement, and transformation is our mission. Join the inclusive community of dedicated faculty, staff, and students who together are
SUNY Brockport has a strong commitment to equity, diversity, and inclusion. We are committed to creating a diverse environment and are proud to be an affirmative action equal opportunity employer. We welcome individuality and encourage you to utilize your unique talents and bring your skills as we collaboratively strive to build meaningful lives and vibrant communities.
SUMMARY
SUNY Brockport EOC is accepting applications for an Office Assistant 1 (Keyboarding). The Office Assistant 1 (Keyboarding) for the Rochester Educational Opportunity Center is located in the Welcome Center. This position provides professional assistance and referrals to a large volume of daily visitors, staff and students.
JOB FUNCTIONS

• Operates main switchboard
• Receives calls promptly, accurately, and professionally
• Answers inquiries and directs and/or records messages to appropriate personnel or departments
• Maintains a sign-in visitor log
• Controls escort required name badges to all visitors/guests.
• Logs and coordinates incoming and outgoing courier mail/packages.
• Prepares and/or processes all REOC outgoing and incoming mail
• Prepares certified/rush/overnight/return receipt mail
• Receives and distributes all mail in a timely manner
• Types correspondence, documents, records and other written material
• Maintains and operates copier and postage machine equipment
• Monitors the operation of all copier and mail owned equipment at REOC
• Coordinates scheduling of all copier/postage machine repairs with outside contractor
• Ensures that equipment is well stocked with supplies, i.e. - toner, tape, ink

REQUIREMENTS
Minimum Qualifications:
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).
For the duration of the NY HELPS Program, this title maybe filled via a noncompetitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.
At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all of the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.
NON-COMPETITIVE MINIMUM QUALIFICATIONS (NY HELPS):
There are no minimum education or experience requirements for this title.
COMPETITIVE MINIMUM QUALIFICATIONS (NON-NY HELPS):
Candidates must have permanent appointment in an Office Assistant 1 NY State classified position or be reachable for appointment on the current NY State Civil Service eligible list for Office Assistant 1 Full-Time, Brockport location.
Preferred Qualifications:

• Excellent communication skills
• Self-motivated with the ability to multi-task
• Detail oriented
• Professional with the ability to demonstrate outstanding telephone etiquette
• Basic knowledge of MS Office
• Bilingual and able to read, write, and speak Spanish proficiently.

ADDITIONAL INFORMATION
Work Schedule:
37.5 hours/week: Monday - Friday 8:00am - 4:00pm
Benefits:
Benefits eligible. Find out more about benefits at
Application Instructions:
This position is not eligible for visa sponsorship.
Respond to the canvass letter (if applicable). Submit your application, cover letter, resume, and contact information for three professional references via our Employment Opportunities website at by September 19, 2026.
Please note, if you have retired from a New York State Public Employee Retirement System (Teachers Retirement System or Employees Retirement System), you may be subject to an earnings limitation. Please familiarize yourself with the rules and regulations when applying for this position.
Background Investigation Statement:
All applicants are subject to a pre-employment background check.
Pre-Employment Drug Testing:
Pre-employment drug test and DOT physical may be required for positions requiring a valid Class A or B CDL driver's license with passenger endorsement.
Non-Discrimination Statement/Equal Employment Opportunity/Affirmative Action Employer:
SUNY Brockport does not discriminate. SUNY Brockport is an Affirmative Action/Equal Opportunity Employer. The University is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants or other members of the university community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law, or treated adversely or retaliated against based upon a protected characteristic.
Diversity Statement:
SUNY Brockport is committed to creating and maintaining an equitable environment that welcomes, values, and supports individuals and communities who affirm human dignity. The University provides opportunities for engagement, learning, growth, and transformation to foster a diverse, equitable, and inclusive institution.
Reasonable Accommodations:
SUNY Brockport provides reasonable accommodation to applicants with disabilities, veterans, or wounded warriors where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please contact the Office of Human Resources or email your request to Tamara Gouger, AVP for Human Resources and ADA Coordinator, at Determinations or requests for reasonable accommodation will be made on a case-by-case basis.
SUNY Brockport is an AA/EEO/ADA employer. The University actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the University.
This position is eligible for benefits as a Civil Service Employee Association (CSEA) represented employee. SUNY Brockport provides comprehensive employee benefit programs designed to help keep our faculty, staff, and their families healthy, safe, happy, and productive. Find more information about benefit specifics in the information and links below.
Medical
SUNY Brockport is committed to providing affordable, comprehensive health plan options for faculty, and staff. Medical coverage is effective for new employees 28 days after their start date. For more information, and premium costs, please go to our page. For premiums relevant to this position, please go to the sections labeled "CSEA."
Dental and Vision
Dental and Vision coverage is provided for employees and their eligible dependents by their union at no additional cost to the employee. For more information, please visit the page.
Retirement

• NYS Employees' Retirement System (ERS) - Defined benefit plan; benefits are based on best Final Average Salary and years of service.

Membership for full-time permanent employees is mandatory. Membership for employees who are temporary or part-time is optional. Appointees with an existing membership are required to continue it (or elect a new option).
For more information, please go to the Retirement Systems section of the
Additional Benefits
SUNY Brockport offers additional benefits to employees, including but not limited to, Flexible Spending accounts, Work-life Services, Employee Assistance Program, discounts on services, and much more. For more information on these great additional benefits, please go to our page or view the
For additional information on any of these benefits and more, view the for employees represented by CSEA.
01
Are you authorized to work in the United States without requiring visa sponsorship now or in the future?

• I have work authorization in the U.S. and will not require sponsorship now or in the future
• I have work authorization now (e.g., H-1B, L-1, TN, O-1, E-3, F-1, F-1 OPT, or STEM OPT), but would need sponsorship in the future
• I would require sponsorship for a work visa

02
Are you 18 years or older?

• Yes
• No

Required Question