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Office Operations Associate Jobs in Virginia (NOW HIRING)

Koalafi

Business Operations Associate

Richmond, VA · On-site

$24/hr

This associate will handle back-office responsibilities including posting payments, handling credit ... Provide superior customer and operational support, through email, direct mail, faxes, and internal ...

New

Carmax

Business Operations Associate

Newport News, VA · On-site

$15.50 - $23.30/hr

Position Overview As a Business Operations Associate, you will be the backbone of our store ... Proficiency in Microsoft Office and data entry systems with intermediate PC skills. * Effective ...

Carmax

Business Operations Associate

Virginia Beach, VA

$15.50 - $23.30/hr

Position Overview As a Business Operations Associate, you will be the backbone of our store ... Proficiency in Microsoft Office and data entry systems with intermediate PC skills. * Effective ...

Cubesmart

Store Operations Associate

Leesburg, VA · On-site

The Store Operations Associate is responsible for two key areas: Customer Service * Developing ... Basic computer skills including MS office products. * You must have the ability to work Saturdays.

Nooks

Site Operations Associate

Arlington, VA · On-site

... employee and customer associates with what it's like to be there. You define how someone is ... Office & Facility Management * Own day-to-day office operations: keep supplies, badges, keycards ...

Randstad

Insurance Operations Associate

Roanoke, VA · Hybrid

$20 - $21/hr

Associate degree or higher preferred (not required). * Technical Skills ... Comfortable using Microsoft Office Suite (Word, Excel, Outlook), Adobe Acrobat, and multi-system ...

Crateandbarrel

Operations Associate, C&B

Broadway, VA · On-site

As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ... General office equipment, including computer and printer, Point of Sale (POS) system, AS400 system ...

Crateandbarrel

Operations Associate, C&B

Broadway, VA

As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ... General office equipment, including computer and printer, Point of Sale (POS) system, AS400 system ...

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Office Operations Associate information

What is an office operations associate?

Office Operations Associates are professionals responsible for ensuring the smooth and efficient functioning of an office environment. Their duties typically include administrative support, managing office supplies, coordinating meetings, handling correspondence, and assisting with facility management. They act as a point of contact for staff and visitors, help maintain office organization, and support various operational tasks to improve workplace productivity. Their role is essential in creating a well-organized and productive work environment.

What are the key skills and qualifications needed to thrive as an office operations associate?

To thrive as an Office Operations Associate, you need organization skills, attention to detail, and a solid understanding of office procedures, often supported by a high school diploma or associate degree. Familiarity with office software like Microsoft Office Suite, scheduling systems, and basic office equipment is typically required. Strong communication, time management, and problem-solving abilities help individuals excel in coordinating tasks and supporting team efficiency. These skills ensure smooth daily operations, effective support for staff, and a well-managed office environment.

What are some common challenges faced by office operations associates and how can they be managed effectively?

Office Operations Associates often handle a wide range of tasks, from managing supplies and coordinating schedules to supporting team logistics. A common challenge is prioritizing urgent requests while maintaining routine operations. Effective time management, clear communication, and proactive problem-solving are key to staying organized. Building strong relationships with team members and being adaptable to shifting needs can also help ensure smooth office functioning.

What is the difference between Office Operations Associate vs Administrative Assistant?

AspectOffice Operations AssociateAdministrative Assistant
Primary FocusManaging office processes, logistics, and operational workflowsProviding administrative support, scheduling, and correspondence
Required SkillsOrganizational skills, process management, basic tech proficiencyCommunication, scheduling, document handling
Work EnvironmentOffice settings, often involved in cross-departmental tasksFront desk, executive offices, general administrative roles
Common EmployersCorporations, startups, non-profitsBusinesses, government agencies, educational institutions

The Office Operations Associate typically handles office logistics and process management, focusing on operational efficiency. In contrast, the Administrative Assistant primarily provides clerical support and handles communication tasks. Both roles are essential in maintaining smooth office functions but differ in scope and responsibilities.

What are the most commonly searched types of Office Operations jobs in Virginia?

The most popular types of Office Operations jobs in Virginia are:

What cities in Virginia are hiring for Office Operations Associate jobs?

Cities in Virginia with the most Office Operations Associate job openings:

Office Operations Associate jobs near you
Infographic showing various Office Operations Associate job openings in Virginia as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Business Operations Associate

Koalafi

Richmond, VA • On-site

$24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Job description

At Koalafi, we believe in a world where no one has to put an important purchase on hold. That's why we're making it easier for more people to pay for big purchases over time.

Retailers across the country rely on us to offer flexible lease-to-own financing to their non-prime consumers, while increasing sales and strengthening customer loyalty. Their 2M+ customers love us because we provide a flexible way for them to make payments and give them an opportunity to improve their credit. Our 200+ Koalafi teammates enjoy inspiring and challenging work that accelerates their careers.

Interested in learning more about how we're transforming the financing experience and joining our team?

What You'll Do 

We are in search of a Business Operations Associate to assist in providing exceptional customer service to our rapidly growing customer base. This associate will have the unique opportunity to grow alongside the company and help shape the future direction. This associate will be responsible for providing exceptional operations support and customer service by fielding inbound requests through non-phone channels including email, direct mail, faxes, and internal tickets. 

This associate will handle back-office responsibilities including posting payments, handling credit check and payment disputes, and independently following highly-regulated processes. In this role, you will: 

  • Provide superior customer and operational support, through email, direct mail, faxes, and internal tickets
  • Resolve inbound requests and issues independently and escalate as needed
  • Handle disputes, chargebacks, and other account-level issues
  • Post payments received through direct mail with exceptional accuracy and efficiency
  • Conduct QA of customer service phone calls as needed
  • Adhere to regulatory and compliance timelines
  • Follow established processes with precision, while remaining proactive in identifying opportunities for improvement
  • Be flexible to perform a number of different tasks as needed 

About You (Qualifications)

  • 2+ years of relevant experience in financial services, billing, or fraud investigations 
  • Comfortable performing routine or repetitive tasks, with a strong commitment to quality, accuracy, and consistency
  • Excellent problem solving, math, computer, and keyboarding skills, including proficiency in Microsoft Suite
  • Excellent verbal and written communication skills
  • Attention to detail and excellent organizational skills
  • Strong interpersonal and active listening skills
  • Ability to work independently and efficiently, both in-person and on work from home days
  • Experience working in a fast-paced, dynamic environment, with strong prioritization skills and ability to handle multiple responsibilities at once
  • Bilingual (English/Spanish) preferred; additional languages a plus
  • Bachelor's degree or equivalent experience

Location: This remote position is available to candidates who reside and perform work in the following states: AL, AZ, CO, CT, DC, DE, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, NC, NE, NH, NJ, NM, NY, OH, OR, PA, RI, SD, TN, TX, UT, VA, WA. Hiring locations may vary by position based on the Company's current business operations.

Hourly Rate: $24/hr

Additional Compensation: This position is eligible to participate in our Operations bonus incentive. 

Applications will be accepted until position is filled.

Why choose Koalafi: A career at Koalafi means opportunities to tackle exciting challenges every single day. We take pride in a culture of innovation, trust, and ownership. You'll get outside your comfort zone, build meaningful relationships, and most of all, take charge of projects that ultimately help people get the things they need most.

Benefits:

At Koalafi, you will have a direct impact on our products and help shape the company's success. We offer competitive compensation & benefits packages to keep you at your best:

  • Comprehensive medical, dental, and vision coverage
  • 20 PTO days + 11 paid holidays
  • 401(k) retirement with company matching
  • Student Loan & Tuition Reimbursement 
  • Commuter assistance
  • Parental leave (maternal + paternal)
  • Inclusion and Associate Engagement Programs

Who we are & what we value: 

  • We focus on what's most important
  • We set clear expectations and deliver
  • We embrace challenges to reach our full potential
  • We ask, "How can this be better?"
  • We move fast together