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Office Experience Manager Jobs (NOW HIRING)

H&R Block

Office Experience Manager

Austin, TX · On-site

As an Office Manager, you are accountable for the day-to-day delivery of a new office client experience model that emphasizes consultative client experience within your assigned offices. You serve as ...

H&R Block, Inc.

Office Experience Manager

Round Rock, TX · On-site

$60 - $80/hr

As an Office Manager, you are accountable for the day‑to‑day delivery of a new office client experience model that emphasizes consultative client experience within your assigned offices. You ...

Pixi Beauty

Office Experience Coordinator

Los Angeles, CA · On-site

$19.50 - $25.75/hr

Manage front desk coverage and maintain a positive office experience for anyone entering the space. * Handle incoming and outgoing mail, packages, deliveries, and courier requests. * Support ...

Striden

Workplace Experience Manager

Jersey City, NJ · On-site

$40 - $43/hr

Workplace Experience Manager Location: Jersey City, NJ 07310 Classification: Full-time, On-site Pay ... Create a welcoming office environment by assisting employees and visitors, supporting visitor ...

9amHealth

Workplace Experience Manager

Encinitas, CA · On-site

$60 - $80/hr

About the Role 9am Health is looking for an Office & Workplace Experience Manager to own the day-to-day operations and employee experience of our San Diego office. This person will be the go-to in ...

Robert Half

Client Experience Manager

Little Rock, AR · On-site

$22 - $29/hr

We are looking for a Client Experience Manager to support daily operations in a financial advising office and create a welcoming, detail-oriented experience for clients and callers in Little Rock ...

Fresh Thyme

Experience Manager

Davenport, IA · On-site

Completes daily cash office duties and reports discrepancies or suspicious activities to the Store Director. * Reconciles monthly vendor statements and maintains detailed vendor invoice files.

Azul Hospitality

Guest Experience Manager

Koloa, HI · On-site

$60 - $80/hr

Must have finger dexterity to be able to operate office equipment such as computers, printers ... Bachelor's degree and/or equivalent level of education EXPERIENCE Three to five years of management ...

Hyatt Vacations Ownership

Guest Experience Manager

Sedona, AZ · On-site

$17.25 - $19.75/hr

The Guest Experience Manager is responsible for leading the resort's overall guest experience ... The position partners closely with Front Office, Housekeeping, Engineering, Activities, and all ...

HV Global Marketing Corporation

$21.25 - $24.25/hr

The Guest Experience Manager is responsible for leading the resort's overall guest experience ... The position partners closely with Front Office, Housekeeping, Engineering, Activities, and all ...

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Office Experience Manager information

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$25.5K

$51.5K

$77.5K

How much do office experience manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for office experience manager in the United States is $51,476.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $59,000.00 per year, depending on experience, location, and employer.

What is an office experience manager?

An Office Experience Manager is a professional responsible for creating and maintaining a positive, efficient, and engaging work environment within an office. They oversee office operations, manage facilities, coordinate events, and ensure that both employees and visitors have a great experience. Their role often includes handling administrative tasks, organizing workplace initiatives, and acting as a point of contact for office-related issues. By fostering a welcoming and productive atmosphere, they help improve employee satisfaction and support company culture.

What are the key skills and qualifications needed to thrive as an office experience manager?

To thrive as an Office Experience Manager, you need strong organizational abilities, experience in facilities or office management, and often a relevant bachelor's degree. Familiarity with workplace management software, scheduling tools, and basic budgeting systems is typically required. Exceptional interpersonal skills, problem-solving abilities, and a proactive attitude help create a positive and efficient workplace environment. These skills are crucial to ensuring smooth office operations, high employee satisfaction, and a welcoming atmosphere that supports productivity.

What are some typical challenges an office experience manager faces when maintaining a positive workplace environment?

Office Experience Managers often encounter challenges such as balancing the diverse needs of employees, managing office logistics during company growth, and ensuring seamless communication between departments. They are responsible for creating a welcoming atmosphere while handling unforeseen situations like last-minute event changes or facility issues. Success in this role often comes from being proactive, adaptable, and maintaining strong relationships with both staff and vendors.

What is the difference between Office Experience Manager vs Office Administrator?

AspectOffice Experience ManagerOffice Administrator
Primary FocusEnhancing overall office environment and employee experienceManaging daily administrative tasks and office operations
Required SkillsCustomer service, event planning, communication, project managementOrganization, scheduling, clerical skills, basic IT proficiency
Work EnvironmentCollaborative, employee-focused, often involved in HR initiativesAdministrative, task-oriented, support role within office setting
Common CertificationsCustomer service, event management, HR-related certificationsAdministrative assistant certifications, MS Office proficiency

The Office Experience Manager focuses on creating a positive and engaging office environment, prioritizing employee satisfaction and experience. In contrast, the Office Administrator handles routine administrative tasks to ensure smooth daily operations. Both roles are essential in office settings but serve different strategic and operational purposes.

How much is the salary of an office experience manager?

The salary of an Office Experience Manager typically ranges from $50,000 to $85,000 annually, depending on experience, location, and company size. Senior roles or those in major metropolitan areas may offer higher compensation, and the position often requires strong organizational and communication skills.

What cities are hiring for Office Experience Manager jobs?

Cities with the most Office Experience Manager job openings:

What are the most commonly searched types of Office Experience jobs?

The most popular types of Office Experience jobs are:

What states have the most Office Experience Manager jobs?

States with the most job openings for Office Experience Manager jobs include:

What are popular job titles related to Office Experience Manager jobs?

For Office Experience Manager jobs, the most frequently searched job titles are:

Office Experience Manager jobs near you
Infographic showing various Office Experience Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $51,476 per year, or $24.7 per hour.

Office Experience Manager

Austin, TX • On-site

H&R Block
Accounting Services • 1 - 5K employees
Learn more about H&R Blockexternal

Full-time

Re-posted 26 days ago

Key responsibilities

  • Own the delivery and evolution of the consultative client experience within assigned offices, ensuring standards are met with discipline and care

  • Lead teams through adoption of new operating processes and behaviors by coaching, reinforcing expectations, and modeling leadership behaviors

  • Evaluate execution quality and client impact by observing interactions, providing feedback, and adapting behaviors to improve client outcomes

H&R Block rating

5.7

Company rating: 5.7 out of 10

Based on 295 frontline employees who took The Breakroom Quiz

149th of 154 rated financial services

Job description

About the Role
The Office Manager plays a critical role in bringing a new office operating model to life by owning office level outcomes through leadership, coaching, sound judgment, and disciplined execution.
As an Office Manager, you are accountable for the day-to-day delivery of a new office client experience model that emphasizes consultative client experience within your assigned offices. You serve as a people leader first, developing and coaching associate teams and front-line leaders, reinforcing consultative client-centric behaviors, and evaluating how the client experience is executed and how it impacts clients.
You exercise independent judgment and discretion in planning, prioritization, and decision-making to ensure consistent execution, strong associate performance and positive client outcomes. While operational execution remains foundational, this role places increased emphasis on communication, critical thinking, and leadership presence. You are responsible for ensuring teams are both trained on our new client experience operating expectations and consistently coached to apply them in client interactions, problem-solving, and decision-making.
This Office Experience Manager role supports the following office area:
  • South Austin

Day to day, you'll...
  • Own consistent delivery and evolution of the consultative client experience delivered through a new client experience model within assigned offices, ensuring standards are executed with discipline and care
  • Lead teams through adoption of new operating processes, behaviors, and ways of working, managing resistance and reinforcing expectations through coaching, judgment, and leading by example
  • Identify patterns in associate behaviors and client interactions, using those patterns to coach teams, reinforce effective consultative practices, and address execution gaps before they impact client outcomes
  • Evaluate execution quality and client impact, modeling expected consultative and leadership behaviors in client interactions, problem solving, and decision making
  • Ensure new client experience processes, technology, and office-level tests are implemented as designed and aligned to defined operating standards
  • Conduct client interviews following appointments to gather real-time feedback on the client experience, respond appropriately to both positive and critical input, and translate insights into actionable feedback shared with office associates and partners, including Data Science and Analytics
  • Use feedback and observed outcomes to adapt execution, behaviors, and priorities, while maintaining disciplined operational and client experience expectations
  • Accountable for office-level execution, readiness, and results, ensuring disciplined operational performance
  • Lead and develop associate performance through coaching, feedback, and clear expectations, reinforcing standards through visible leadership presence
  • Exercise sound judgment and independent decision-making in addressing client needs, associate performance, and operational priorities
  • Plan, prioritize, and adjust execution to ensure consistency, quality, and alignment to defined client and business expectations
  • Participate in recruiting, hiring, and onboarding decisions, ensuring alignment to defined client service professionalism, consultative capability, and execution standards
  • Accountable for seasonal workforce readiness and performance within assigned offices, in partnership with the District General Manager and supporting leaders
  • Establish a performance-driven, collaborative office culture where learning, accountability, and shared ownership are expected
  • Reinforce team norms that support professionalism, inclusion, and collective responsibility for the client experience
  • Recognize progress, reinforce behaviors, and address culture or performance misalignment when needed
  • Accountable for office-level performance outcomes, including client experience, associate results, and execution quality
  • Identify patterns of underperformance or misalignment and take timely corrective action, using coaching, judgment, and decisive follow-through

Required Qualifications
  • Bachelor's degree in a related field or the equivalent through a combination of education and related work experience
  • 3 years minimum related work experience
  • Managerial experience leading people in a retail, service, or multi-unit environment, with accountability for execution, performance outcomes, and team results
  • Demonstrated ability to exercise independent judgment and discretion in planning, prioritization, and day-to-day decision-making to deliver consistent results
  • Strong client-centric mindset with a commitment to delivering a differentiated, consultative client experience through leadership and execution
  • Strong people leadership capability, with proven ability to coach, develop, and hold associates accountable for performance and behaviors
  • Experience leading teams through change and evolving expectations, including adoption of new processes or ways of working
  • Ability to evaluate execution quality and translate client and performance feedback into corrective action and improvement
  • Demonstrated professionalism, sound judgment, and clear communication skills when addressing both positive and critical feedback from clients and associates
  • Comfort operating in test-and-learn environments, adapting execution based on feedback while maintaining operational discipline and standards
  • Data and insight fluency, including comfort interpreting performance data, recognizing meaningful patterns or risks, and using insights to inform actions and priorities
  • Willingness and ability to maintain consistent on-site leadership presence, with scope of responsibility flexing based on office and district design
  • Experience working in a consultative, client-facing environment where client conversations require judgment, trust-building, and problem-solving

Preferred Qualifications
  • Prior responsibility for leading or influencing front-line leaders, such as Team Leaders or supervisors, in addition to individual contributors
  • Exposure to pilot, Proof of Concept, or innovation environments where learning, iteration, and scaling were required
  • Experience partnering cross-functionally (e.g., operations, analytics, training) to improve execution and client outcomes
  • Prior experience supporting recruiting, onboarding, or workforce readiness for seasonal or variable staffing models

Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we've led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
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About H&R Block

Sourced by ZipRecruiter

H&R Block's purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to have approximately 12,000 offices throughout the United States and around the world. We are a people company first and a tax company second. People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it's all those things, and much more.

Industry

Accounting services, it services and finance and insurance

Company size

1,001 - 5,000 Employees

Headquarters location

Kansas City, MO, US

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