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Oep Jobs in Michigan (NOW HIRING)

Hilb Group

Account Manager

Cheboygan, MI · On-site

Educate clients on key timelines (AEP, OEP, SEP), eligibility, and plan changes; provide compliant service and retention support. * Meet or exceed targets for enrollments, retention, cross-sell ...

Hilbgroup

Account Manager

Cheboygan, MI · On-site

Educate clients on key timelines (AEP, OEP, SEP), eligibility, and plan changes; provide compliant service and retention support. * Meet or exceed targets for enrollments, retention, cross-sell ...

All JobsOep JobsOep Jobs in Michigan

Oep information

See Michigan salary details

$66.2K

$85.1K

$104.2K

How much do oep jobs pay per year?

As of Aug 26, 2026, the average yearly pay for oep in Michigan is $85,119.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,300.00 and $94,600.00 per year, depending on experience, location, and employer.

What is an OEP?

OEP typically stands for 'Open Enrollment Period,' which is a set time each year when individuals can enroll in or change their health insurance plans. During this period, you can sign up for a new plan, switch plans, or make changes to your existing coverage. Outside of the OEP, you usually need a qualifying life event to make changes. The OEP is important for ensuring you have the coverage you need for the coming year.

What are the key skills and qualifications needed to thrive as an Operations Executive Professional?

To thrive as an Operations Executive Professional (OEP), you need strong analytical skills, business acumen, and experience in operational management, often backed by a relevant degree or certification. Familiarity with enterprise resource planning (ERP) systems, process improvement methodologies like Six Sigma, and data analysis tools is typically required. Exceptional communication, leadership, and problem-solving skills help OEPs drive efficiency and manage teams effectively. These competencies are crucial for optimizing business processes, ensuring operational excellence, and achieving organizational goals.

What are some of the common challenges faced by OEPs in maintaining equipment reliability on job sites?

Operating Engineers and Technicians (OEPs) often face challenges such as troubleshooting unexpected equipment malfunctions, adapting to rapidly changing worksite conditions, and ensuring compliance with safety standards. Working under tight project deadlines requires quick thinking and effective communication with other team members, such as project managers and site supervisors. Continuous learning is also important, as new machinery and technology are frequently introduced, requiring OEPs to stay updated with training and certifications to maintain productivity and safety on the job.

What are popular job titles related to Oep jobs in Michigan?

For Oep jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Oep jobs in Michigan look for?

The top searched job categories for Oep jobs in Michigan are:

Oep jobs near you
Infographic showing various Oep job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $85,119 per year, or $40.9 per hour.

Account Manager

Hilb Group

Cheboygan, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Hilb Group rating

8.0

Company rating: 8.0 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

167th of 311 rated insurance

Job description

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Account Manager to join our team. This position will report to our agency located in Cheboygan, MI. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position.
Responsibilities:
  • Lead & schedule the front desk team; manage coverage, breaks, PTO, and shift changes.
  • Train, coach, and QA front desk performance (greeting standards, phone etiquette, message handling, appointment scheduling, CRM accuracy).
  • Manage daily operations: lobby flow, guest experience, signage, opening/closing checklists, and incident reporting.
  • Resolve escalations professionally; partner with operations for facilities and IT issues.
  • Maintain compliance with privacy and security requirements (HIPAA/PII), document retention, and data entry quality.
  • Track KPIs such as average call answer time, abandonment rate, first-contact resolution, and front desk NPS/C-SAT.
  • Conduct compliant needs assessments and present Medicare plan options (Medicare Advantage, Medigap, PDP), plus ancillary benefits when appropriate.
  • Complete sales cycle: education, plan comparison, SOA (Scope of
  • Appointment), enrollment applications, follow-up, and onboarding.
  • Maintain current certifications (e.g., AHIP and carrier-specific
  • Medicare certifications) and adhere to CMS marketing and communications guidelines.
  • Document all interactions accurately in agency management systems; maintain audit-ready files.
  • Build pipeline via inbound leads, front desk referrals, community outreach, and relationships with providers/senior centers.
  • Educate clients on key timelines (AEP, OEP, SEP), eligibility, and plan changes; provide compliant service and retention support.
  • Meet or exceed targets for enrollments, retention, cross-sell/upsell, and client satisfaction.
  • Partner with Marketing on compliant events, seminars, and campaigns.
  • Assist with vendor/carrier coordination, supply management, and audit preparation.

Qualifications:
  • Highschool or GED required
  • Active state insurance producer license (Health; Life & Health preferred).
  • Medicare certification: Current AHIP (or equivalent) and carrier certifications (or ability to obtain before start date).
  • 1-3+ years in insurance sales, Medicare advising, or benefits; 1+ year team lead/supervisory experience (front desk, retail, call center, or customer service).
  • Working knowledge of CMS rules, SOA, enrollment processes, and compliant marketing practices.
  • Strong customer service and communication skills; ability to explain complex benefits simply.
  • Tech proficiency: CRM/AMS (e.g., Salesforce, Applied, EZLynx),
  • Microsoft 365, VoIP/phone queues, and scheduling tools.
  • Background check and any required carrier appointments.
  • Experience managing a team with measurable results.
  • Local market knowledge of Medicare plans and provider networks.
  • People Leadership: Coaching, scheduling, feedback, performance management.
  • Sales Excellence: Needs-based selling, objection handling, ethical conduct.
  • Compliance & Accuracy: Documentation, audit readiness, CMS/HIPAA adherence.
  • Operational Rigor: Time management, prioritization across service and sales.
  • Customer Empathy: Patience and clarity with seniors and caregivers.

Benefits:
  • Company Paid Life Insurance, Long-Term and Short-Term Disability.
  • Medical, Dental, Vision and FSA/HSA plans.
  • 401(k) with company match.
  • Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
  • Generous PTO.
  • An awesome team of professionals!

The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws.

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