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Ocean Import Supervisor Jobs (NOW HIRING)

Track and Trace Air/Ocean imports files daily. • Data Quality * EDI properly usage. * EDE timely ... Proper escalation of issues to immediate supervisor and/or manager, or any other required team such ...

Our services include air and ocean freight forwarding, contract logistics, customs brokerage ... The Air Import Supervisor is responsible for overseeing day-to-day air import operations, ensuring ...

Our services include air and ocean freight forwarding, contract logistics, customs brokerage ... The Air Import Supervisor is responsible for overseeing day-to-day air import operations, ensuring ...

Ocean Import Lead Agent, Supervisor and Manager Expeditors offers excellent benefits: * Paid Vacation, Holiday, Sick Time * Health Plan: Medical * Life Insurance * Employee Stock Purchase Plan

Our services include air and ocean freight forwarding, contract logistics, customs brokerage ... The Air Import Supervisor is responsible for overseeing day-to-day air import operations, ensuring ...

Ocean Import Manager

Chicago, IL · On-site

$80K - $100K/yr

Manage end-to-end ocean freight operations for import and export shipments. * Develop and maintain ... Prior supervisory or management experience required * Proficiency in ERP platforms and MS Office

The Operations Supervisor - Ocean Freight is responsible for leading daily ocean import and export operations to ensure compliant, efficient, and costeffective international freight movement. They ...

To support the Ocean Import manager/supervisor in the smooth running of the department within the branch, which includes knowledge of the?ocean import product in the market place through focus on ...

To support the Ocean Import manager/supervisor in the smooth running of the department within the branch, which includes knowledge of the?ocean import product in the market place through focus on ...

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Ocean Import Supervisor information

See salary details

$24.5K

$69.9K

$104K

How much do ocean import supervisor jobs pay per year?

As of Jun 8, 2026, the average yearly pay for ocean import supervisor in the United States is $69,921.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $85,000.00 per year, depending on experience, location, and employer.

What are the typical daily challenges faced by an Ocean Import Supervisor?

As an Ocean Import Supervisor, you'll frequently manage multiple shipments simultaneously, coordinate with shipping lines, customs brokers, and internal teams to resolve potential delays, and ensure all documentation is accurate and compliant. Handling unexpected disruptions such as customs holds or port congestion is a common challenge, requiring quick thinking and proactive communication. You will also be responsible for troubleshooting discrepancies in cargo tracking and liaising with customers to provide timely updates. These demands make the role dynamic, and it's ideal for those who thrive in a fast-paced, problem-solving environment.

What does an Ocean Import Supervisor do?

An Ocean Import Supervisor oversees the coordination and management of ocean freight shipments, ensuring compliance with import regulations and company policies. They supervise a team handling customs documentation, shipment tracking, and communication with carriers, suppliers, and clients. Their role includes optimizing processes for efficiency, resolving shipping issues, and maintaining strong relationships with stakeholders. Additionally, they ensure timely and cost-effective delivery of goods while adhering to industry regulations and company service standards.

What are the key skills and qualifications needed to thrive in the Ocean Import Supervisor position, and why are they important?

To thrive as an Ocean Import Supervisor, you need a strong understanding of international shipping regulations, customs compliance, logistics coordination, and vendor management, often backed by relevant experience or a degree in supply chain or logistics. Familiarity with freight forwarding systems, cargo tracking software, and certifications such as the Certified Customs Specialist (CCS) are highly valued. Exceptional organizational skills, problem-solving abilities, and effective communication set top candidates apart. These skills are vital for efficiently managing complex import processes, ensuring timely deliveries, and maintaining compliance in a fast-paced shipping environment.

More about Ocean Import Supervisor jobs
What are the most commonly searched types of Ocean Import Supervisor jobs? The most popular types of Ocean Import Supervisor jobs are:
What states have the most Ocean Import Supervisor jobs? States with the most job openings for Ocean Import Supervisor jobs include:
Infographic showing various Ocean Import Supervisor job openings in the United States as of May 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% In-person job distribution, with an average salary of $69,921 per year, or $33.6 per hour.
Air and Ocean Import Agent

Air and Ocean Import Agent

Expeditors

Laredo, TX • On-site

Full-time

Posted 4 days ago


Expeditors rating

8.1

Company rating: 8.1 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

41st of 338 rated logistics


Job description

Company Description
As a Fortune 500 company, Expeditors employs more than 16,000 trained professionals in a worldwide network of over 329 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customize solutions and seamless, integrated information systems. Our services include the consolidation and forwarding or air or ocean freight. Customs brokerage, vendor consolidation, cargo insurance, time-define transportation. Order and risk management, warehousing. distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.
Job Description
Execute flawless operational performance, by ensuring timely and accurate movement of freight and information, while promoting exceptional customer service within the Air/Ocean Imports area. Exemplifying teamwork by supporting pricing and billing peers, and comply with all regulations, procedures and company policies applicable related to Air and Ocean Imports.
Key Deliverables
• Proactively monitor the following key metrics to achieve the expected results:
• Customer Loyalty
  • Customer SOPs updated in a timely manner.
  • Customer's approved list - updated and complete.

• Operational Performance
  • OPS/OPA properly follow up.
  • OSD properly follow up.
  • Support billing accuracy: CFIT
  • Edoc timely updates and recordkeeping.
  • Track and Trace Air/Ocean imports files daily.

• Data Quality
  • EDI properly usage.
  • EDE timely resolution (Within 5 Calendar Days).
  • District Excellence understanding and execution.

• Security Health and Safety
  • Safety and Security Policies.

• Compliance
  • Federal Maritime Commission (FMC).
  • Trade Partners.
  • In bonds.

• Finance
  • Credit policy.
  • Service Provider Payments (ACH & Check).
  • Revenue recognition.
  • DAP/DDP Policy (FDS).
  • Incoterms (Prepaid / Collect).

Employee Satisfaction & Development
  • Complete 52 hours of training annually (4.5 hours per month).
  • Complete all mandatory training in a timely manner.
  • Ensure timely completion of CECS and Billing Certification.
  • Participate in all scheduled check-ins and EPEs.
  • Understand and exemplify Expeditors' policies, mission, vision, and culture.

Operational Excellence
  • Understand and follow Expeditors' general procedures and quality expectations (District Excellence).
  • Understand the Air and Ocean Import process flow per Expeditors' Operational Performance Standards (OPS) and continuously look for opportunities to improve operational performance, efficiency, and productivity.
  • Ensure accurate and timely data entry into Expeditors' systems in accordance with OPS standards.
  • Execute tasks in alignment with Air and Ocean Imports department procedures, systems, and tools, included but not limited to:
    • Air/Ocean Import Lateral
    • Air/Ocean import workflow
    • Air/Ocean Import INB (Invoice Not Billed)
    • Free Domicile Report
    • Invoiced Not Mailed Report.
    • CFIT - Import System
    • EDOC - electronic library
    • Exp.o customs
    • Exp.o GCI
    • All Air import's automated reports - related to OPS, OPA, shipment processing, and shipment status. (Refer to all available reports in AO Imports Automatic Internal Reports).
  • Ensure the highest level of customer service per Expeditors Standards.
  • Ensure all customer's standards operating procedures are in place and updated in Expeditors' Customer SOP database and execute accordingly.
  • Ensure approved customer's list is updated in a timely manner as part of the recognition and set up of new and existing customers.
  • Develop a professional relationship with all customers and peers, ensuring that all of their shipments are received on a timely manner, showing that we are taking care of their interests at all times.
  • Keep customers properly and timely informed about the status of their shipments. All customer requirements must be answered within one hour.
  • Proactive interaction with all customers, providing professional advice and/or suggestions to different alternatives that will facilitate shipment processing.
  • Proactive interaction with assigned customer's broker (internal/external) for a timely competition of applicable customs processes.
  • Contribute to maintain good relationships with all internal and external suppliers/service providers (Broker, Air lines, ship lines, trucking companies and others involved).
  • Understand and support our service provider management processes and procedures.
  • Contribute and maintain a positive teamwork environment, working actively as a team and supporting our network (internal/external).
  • Proper escalation of issues to immediate supervisor and/or manager, or any other required team such as compliance and accounting.
  • Understand and execute according to all compliance requirements at all times. Following all applicable regulations for Expeditors and the US government - including but not limited to:
    • Trade compliance
    • In bonds
    • FMC
    • ISF
    • Correct utilization of company's resources.

• Security, Health and Safety
  • Immediately report any unsafe condition or incident to the Branch Health and Safety representative.

Finance
  • Understand and follow credit policy 100% of the time.
  • Timely and correctly bill all processed entries, update CFIT notes with any exceptions.
  • Understand all accounting processes and reports and its impact.
  • Monitor and constantly work on preventing monetary losses.

Qualifications
Skills and experience needed to be effective in this position.
  • 6 months to 1 year of experience in similar position, or equivalent combinations of education and experience.
  • Understanding of air and ocean import process (Preferred).
  • Ability to complete work within standard procedures, guidelines and office policies.
  • Commitment to Exemplify our culture at all times.
  • Effective interpersonal skills, ability to communicate at all levels.
  • Good organizational skills and time management skills.
  • Customer Service Oriented.
  • Strong computer skills, and ability to learn new programs and tools including knowledge of all Microsoft Office applications.
  • English fluency.

Additional Information
All your information will be kept confidential according to EEO guidelines.

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