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Ocean Export Agent Jobs (NOW HIRING)

Air Express International USA, Inc.

Air Export Agent

Dallas, TX

$34.96/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Air Export Agent Job Location: Dallas, TX DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees ...

Posted today

CMA CGM

OCEAN EXPORT/IMPORT AGENT

Miami, FL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY Routes outbound ocean freight shipments to their destinations by performing the following ... Reports all serious difficulties to air export manager. * Prepares quotations which are under the ...

sea shipping line

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export customer service agent in Houston TX or Oakland California

Houston, TX · On-site

$40K - $55K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer service in our ocean export department supporting our office in Oakland but based in our Shenandoah TX office or Oakland California. Responsible for customer rate quotations, traffic ...

CMA CGM

Export Agent

Springfield Gardens, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That ...

MSCCN

Air Export Specialist - Charlotte, NC

Charlotte, NC · On-site

$21.92 - $26.23/hr

... ocean freight services. Around 30,000 employees work to ensure we transport our customers of ... Visit our career site on the web at As an Air Export Agent, you will be responsible for the ...

CMA CGM

Air Export Agent - Atlanta, GA

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Plans and directs flow of air/ocean traffic moving to overseas destinations. Opens files on the ... Assists Air Export Manager in implementing and obtaining organization policies and goals of the ...

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Ocean Export Agent information

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How much do ocean export agent jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for ocean export agent in the United States is $23.34, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What is an ocean export agent?

An Ocean Export Agent is responsible for coordinating the shipment of goods via ocean freight. They handle booking cargo space, preparing shipping documents, ensuring compliance with regulations, and communicating with clients, carriers, and customs officials. Their role is crucial in managing logistics, tracking shipments, and resolving any transportation issues. Strong attention to detail, organizational skills, and knowledge of international shipping regulations are essential for success in this position.

What skills and qualifications are needed to be an ocean export agent?

To thrive as an Ocean Export Agent, you need strong knowledge of international shipping regulations, documentation, and logistical processes, often supported by experience or education in supply chain management or international trade. Familiarity with freight forwarding software, tracking systems, and Incoterms, along with any relevant certifications such as IATA or FIATA, is highly beneficial. Excellent organizational skills, attention to detail, and effective communication abilities distinguish top performers in this role. These competencies ensure efficient and accurate coordination of ocean shipments, compliance with global regulations, and successful collaboration with clients and partners.

What are common challenges an ocean export agent faces, and how do they overcome them?

Ocean Export Agents often encounter challenges such as navigating complex international regulations, managing tight shipping schedules, and communicating with multiple parties across different time zones. To overcome these obstacles, they stay up to date with regulatory changes, use specialized logistics software to streamline documentation and tracking, and develop strong working relationships with carriers, customs brokers, and clients. Proactive problem-solving skills and a detail-oriented approach are essential for resolving last-minute issues and ensuring shipments move smoothly. These strategies help agents maintain high service standards in a demanding and dynamic environment.

What does an ocean export agent do?

An ocean export agent coordinates the shipment of goods via ocean freight, handling tasks such as booking cargo space with carriers, preparing shipping documentation, and ensuring compliance with customs regulations. They communicate with clients, freight forwarders, and carriers to facilitate smooth export operations and often use logistics software to track shipments.
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Ocean Export Agent jobs near you
Infographic showing various Ocean Export Agent job openings in the United States as of August 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $48,546 per year, or $23.3 per hour.

Air Export Agent

Air Express International USA, Inc.

Dallas, TX

$34.96/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 hours ago

Posted today

Job description

Job Title:  Air Export Agent
Job Location: Dallas, TX

DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services.  Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

As an Air Export Agent you will be responsible for the movement of our customer's air export shipments.  You will be the main point of contact for coordination between customer's shipment exports, customs brokers, and shipping carriers.


Key Responsibilities:

  • Execute orders by confirming arrival times, coordinating with customs brokerage, inputting data, and dispatching deliveries
  • Build customer relationships by responding to customer communications via email, fax and mail
  • Work with air and ground transportation partners to handle shipments
  • Receive and track purchase orders (P.O.s) from Exporters/Overseas offices for pending air shipments
  • Retrieve shipment details, handle all documentation for cargo release and data entry for each shipment
  • Answer all customer inquiries in accordance with the Customer Service Policy standards
  • Further increase customer satisfaction and business share through proactive and regular contact
  • Communicate with and ensure release of the freight from air carriers
  • Notify customer /customs broker of arrival and charges due; provide accurate job costing forecast and perform billing to customer and/or other offices
  • Setup and coordinate deliveries to the customer
  • Handle and manage all customer contact at file level regarding exceptions
  • Additional projects as directed

 Skills / Requirements:

  • Exceptional customer service skills
  • Detail oriented and strong follow-up skills
  • Proficient with Microsoft office (Word, Excel, Outlook)
  • Air freight industry experience preferred
  • Logis Air / Cargo Wise systems knowledge is a plus

Pay Range: $34.96/hr. in accordance with the CBA


Benefits (All Non-Union Employees)

  • Compensation: Competitive base salary plus role dependent performance-based incentives.
  • 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
  • Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
  • Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
  • Vision: Optional coverage for exams, frames, and contacts.
  • Dental: Optional coverage for preventive, basic, and major services.
  • Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
 

Why Join DHL Global Forwarding?

At DHL Global Forwarding, we invest in our employees' growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.

Be part of DHL Group, the world's leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.

 

Equal Opportunity Employer

DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Work Authorization

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.

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