NuView IT is a security-first Managed Services Provider (MSP) and Managed Security Services Provider (MSSP) platform integrating founder-led IT services firms into a unified, AI-enabled leader. Our mission is to deliver premium, secure, and efficient IT & cybersecurity services to SMBs through a standardized, high-margin, and scalable operating model. NuView drives value through disciplined integration, recurring revenue growth, cross-selling of advanced security offerings, and operational excellence, targeting top-quartile MSP performance.
Job Description:
NuView IT is a security-first MS(S)P platform serving regulated industries such as healthcare, finance, manufacturing, and education. We integrate founder-led IT service providers into a unified organization that delivers enterprise-grade IT, cybersecurity, and compliance outcomes.
The Field/Support Engineer delivers onsite support and project execution at client locations. This role handles deployments, troubleshooting, and onsite cutovers while maintaining strong documentation and coordination with remote teams
Role:
Provide onsite troubleshooting and support; resolve issues or escalate appropriately
Execute deployments (endpoints, peripherals, network gear, conference rooms)
Support onsite project tasks (migrations, cutovers, installs) with project coordination
Maintain accurate documentation, asset updates, and handoff notes after visits
Communicate professionally with client stakeholders and manage expectations
Follow safety/access procedures and maintain readiness for field work (tools/vehicle)
Education/ Job Knowledge / Skills
2-5 years field support experience (MSP preferred)
Strong client-facing skills and ability to work independently
Solid troubleshooting skills and comfort with onsite deployments
Valid driver's license and ability to travel locally/regionally
NuView IT employees enjoy the following benefits:
Excellent Benefits (including medical, dental, vision, life insurance, HSA/FSA
401(k) plan with matching company contribution
Vacation/ Paid Time Off / Company Holidays/Sick Leave / Floating Holiday
Professional Development Programs
Employee Referral Programs
Corporate-Branded Swag & MORE
We are an Equal Opportunity Employer that truly believes in the benefits of diversity! NuView IT
engages all employees proactively in all aspects of the business to provide them with
experience and exposure to a wide range of IT environments and technologies, allowing for a
diverse, creative, and thoughtful development of their skills and knowledge.