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Ntia Jobs (NOW HIRING)

KBR, Inc.

Spectrum Engineer

Lexington Park, MD · On-site

Knowledge of NTIA Manual requirements, DoD spectrum policies, and spectrum supportability processes. Preferred Qualifications * Experience supporting U.S. Navy, NAVAIR, or DoD acquisition programs.

KBR

Spectrum Engineer

Lexington Park, MD · On-site

Knowledge of NTIA Manual requirements, DoD spectrum policies, and spectrum supportability processes. Preferred Qualifications * Experience supporting U.S. Navy, NAVAIR, or DoD acquisition programs.

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How much do ntia jobs pay per year?

As of Jul 7, 2026, the average yearly pay for ntia in the United States is $88,896.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $109,500.00 per year, depending on experience, location, and employer.

What is an Ntia job?

An NTIA job typically refers to a position within the National Telecommunications and Information Administration, a U.S. government agency focused on telecommunications policy, broadband expansion, and internet governance. Employees may work on policy development, grant management, spectrum allocation, or digital infrastructure projects. These roles often require expertise in communications, technology, or regulatory affairs. Career opportunities vary from technical positions to administrative and policy-making roles.

What are NTIA jobs?

NTIA jobs refer to positions within the National Telecommunications and Information Administration, a federal agency in the United States Department of Commerce. The NTIA is responsible for advising the President on telecommunications and information policy issues, managing federal use of the radio frequency spectrum, and expanding broadband internet access. Careers at the NTIA can include roles in policy analysis, program management, legal counsel, engineering, and communications. Employees work to promote innovation, competition, and economic growth through technology and information policy.

What are the key skills and qualifications needed to thrive as a Network and Telecommunications Infrastructure Analyst (NTIA), and why are they important?

To thrive as a Network and Telecommunications Infrastructure Analyst, you need strong knowledge of network protocols, infrastructure design, and troubleshooting, usually supported by a degree in IT or a related field. Familiarity with tools like Cisco routers, network monitoring systems, and certifications such as CCNA or CompTIA Network+ is highly valuable. Analytical thinking, attention to detail, and effective communication help in diagnosing issues and collaborating across teams. These skills ensure reliable network performance, minimize downtime, and support organizational connectivity needs.
More about Ntia jobs
What cities are hiring for Ntia jobs? Cities with the most Ntia job openings:
What are the most commonly searched types of Ntia jobs? The most popular types of Ntia jobs are:
What states have the most Ntia jobs? States with the most job openings for Ntia jobs include:
What job categories do people searching Ntia jobs look for? The top searched job categories for Ntia jobs are:
Ntia jobs near you
Infographic showing various Ntia job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $88,896 per year, or $42.7 per hour.
Desktop Support Specialist

Desktop Support Specialist

RIVA Solutions Inc.

Washington, DC

Other

Posted 26 days ago

Job description

Title: Deskside Support Specialist
Location: 5 days onsite in Washington, DC
Terms: Full-time
Clearance: Active Secret clearance required (U.S. Citizenship required)
Travel: Minimal; <10% anticipated

RESULTS. INNOVATION. VALUES. ACCOUNTABILITY.

That's RIVA. Our employee-first approach has manifested a culture that attracts the best and brightest. By investing in people first and providing a flexible work environment, our employees have higher morale, higher productivity rates, and lower turnover. At RIVA, people are our #1 priority.

Program Overview

RIVA Solutions is supporting the National Telecommunications and Information Administration (NTIA) under the ISCOM Division to deliver mission-critical IT modernization and cybersecurity services. This effort focuses on enhancing the security, reliability, and efficiency of NTIA's infrastructure, driving forward their mission of advancing broadband access, data-driven policymaking, and secure communications through modern digital tools and compliance with federal standards.

Position Overview

RIVA Solutions is seeking a Deskside Support Specialist to provide Tier 2/3 technical support and system administration for NTIA users under the ISCOM contract.

This mid-level position combines advanced end-user support with hands-on system administration responsibilities across both on-premises and cloud environments. The Deskside Support Specialist will troubleshoot escalated incidents, manage endpoint systems, assist with user account administration, and help maintain infrastructure supporting NTIA's secure network environment.

This individual will collaborate closely with the IT operations and cybersecurity teams to ensure user systems, applications, and services remain stable, secure, and aligned with NTIA's IT policies and mission objectives.

Core Responsibilities

  • Provide Tier 2/3 technical support for end users, resolving complex hardware, software, and network-related issues.
  • Perform system administration tasks for both on-premises and cloud-based systems, including account provisioning, group policy management, and permissions updates.
  • Support the installation, configuration, and maintenance of Windows and macOS workstations, ensuring systems remain patched and compliant.
  • Troubleshoot and resolve escalated service tickets related to authentication, performance, and connectivity issues.
  • Manage and track service requests using enterprise IT service management (ITSM) tools such as ServiceNow, Remedy, or Jira.
  • Assist with endpoint management, software deployment, and system imaging through enterprise tools (e.g., MECM, Intune, or Jamf).
  • Collaborate with network and systems administrators to support infrastructure-related incidents and service restoration efforts.
  • Monitor and maintain endpoint and system health using standard performance and security monitoring tools.
  • Support cloud-based user services such as Microsoft 365, Azure Active Directory, and SharePoint Online.
  • Document procedures, technical fixes, and lessons learned to enhance team efficiency and knowledge sharing.
  • Participate in after-hours or emergency response rotations as needed.
  • Deliver exceptional customer service and represent RIVA Solutions with professionalism and accountability.

Minimum Qualifications

  • Bachelor's degree in Information Technology, Computer Science, or a related field OR equivalent combination of education and experience.
  • Minimum of 3 years of progressive IT experience providing Tier 2/3 deskside or systems support.
  • U.S. Citizenship required.
  • Active Secret clearance.
  • Proficiency in Windows and macOS operating systems, including imaging, deployment, and troubleshooting.
  • Experience supporting users and systems in enterprise and/or federal environments.
  • Familiarity with on-premises Active Directory and cloud identity services such as Azure AD.
  • Strong understanding of networking fundamentals and endpoint connectivity troubleshooting.
  • Working knowledge of endpoint and system management tools such as MECM, Intune, or Jamf.
  • Ability to manage multiple tasks and priorities while maintaining attention to detail.
  • Excellent communication and interpersonal skills.

Preferred Qualifications

  • CompTIA certifications such as A+, Network+, or Security+.
  • Microsoft certifications (e.g., MD-100: Windows Client, MCSA, or Azure Administrator Associate).
  • Experience supporting cloud platforms such as Microsoft 365, Azure, or AWS.
  • Familiarity with PowerShell scripting or basic automation to streamline support tasks.
  • Understanding of ITIL service management principles.
  • Experience in a federal or highly regulated IT environment.

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