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Assistant Ntia Jobs (NOW HIRING)

Ardent Eagle Solutions

Technical Writer/Editor

Boulder, CO

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... for NTIA's policy development and spectrum management activities, as well as solves ... Presentation and Event Support * Assist ITS authors in preparing, editing, and formatting technical ...

Ardent Eagle Solutions

Technical Writer/Editor

Boulder, CO

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... for NTIA's policy development and spectrum management activities, as well as solves ... Presentation and Event Support * Assist ITS authors in preparing, editing, and formatting technical ...

Ardent Eagle Solutions

Technical Writer/Editor

Boulder, CO · On-site

$64K - $91K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... for NTIA's policy development and spectrum management activities, as well as solves ... Presentation and Event Support * Assist ITS authors in preparing, editing, and formatting technical ...

ServiceSource

General Clerk II

Boulder, CO · On-site

$25.41/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Pick up outbound mail from various NIST/NOAA/NTIA Mailstops and process outbound distribution. * Research unknown mail and identify recipients. Additional Responsibilities * Assist Warehouse staff ...

Protouch Staffing

RF/Microwave Engineer

Honolulu, HI · On-site

$90K - $130K/yr

Key Responsibilities: Assist in the design and simulation of RF systems using industry-standard ... Knowledge of FCC/NTIA compliance requirements and RF safety/exposure standards. Experience ...

Blue Origin

Regulatory Engineer Level III

Seattle, WA · On-site

$156K - $219K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... program, assist with growing new business, and ensure the timely and efficient delivery of ... Engage in technical advocacy in front of the FCC, NTIA, and other federal agencies. * Establish ...

Blue Origin

Regulatory Engineer Level III

Reston, VA · On-site

$156K - $219K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... program, assist with growing new business, and ensure the timely and efficient delivery of ... Engage in technical advocacy in front of the FCC, NTIA, and other federal agencies. * Establish ...

Blue Origin

Regulatory Engineer Level III

Arlington, VA · On-site

$156K - $219K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... program, assist with growing new business, and ensure the timely and efficient delivery of ... Engage in technical advocacy in front of the FCC, NTIA, and other federal agencies. * Establish ...

Blue Origin LLC

Regulatory Engineer Level III

Seattle, WA · On-site

$157 - $220/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... program, assist with growing new business, and ensure the timely and efficient delivery of ... Engage in technical advocacy in front of the FCC, NTIA, and other federal agencies.* Establish ...

Inversion

RF Systems Engineer II

Vista, CA · On-site

$106K - $150K/yr

... stress. * Assist in gathering technical data and generating documentation required for regulatory licensing with bodies such as the FCC, ITU, and NTIA. * Design RF test systems and develop ...

Blue Origin, LLC

Regulatory Engineer Level III

Seattle, WA · On-site

$156K - $219K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... program, assist with growing new business, and ensure the timely and efficient delivery of ... Engage in technical advocacy in front of the FCC, NTIA, and other federal agencies. * Establish ...

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IT Administrator (Deskside Support Specialist)

Hatch IT

Washington, DC • On-site

$90K - $104K/yr

Full-time

Re-posted 22 days ago

Job description

hatch I.T. is partnering with Expression to find an IT Administrator (Deskside Support Specialist). See details below:

About The Role:

Expression is seeking reliable and customer-focused Help Desk Specialists to support the Department of Commerce (DOC) under the National Telecommunications and Information Administration (NTIA) program. In this role, you will provide Tier II and Tier III IT support services, manage incident resolution, and ensure exceptional end-user experiences in a classified environment. This position requires strong technical troubleshooting skills, attention to detail, and the ability to deliver professional customer service in a mission-critical federal environment.

Location and Clearance:

  • Onsite, at the Herbert C. Hoover Building, 1401 Constitution Avenue NW, Washington, D.C.
  • Active Secret or Top Secret / SCI clearance required (U.S. Citizenship required)
  • Minimal Travel (<10%)

About the Company:

Founded in 1997 and headquartered in Washington DC, Expression provides data fusion, data analytics, software engineering, information technology, and electromagnetic spectrum management solutions to the U.S. Department of Defense, Department of State, and national security community. Expression’s “Perpetual Innovation” culture focuses on creating immediate and sustainable value for their clients via agile delivery of tailored solutions built through constant engagement with their clients. Expression was ranked #1 on the Washington Technology 2018's Fast 50 list of fastest growing small business Government contractors and a Top 20 Big Data Solutions Provider by CIO Review.

Responsibilities:
  • Serve as the first point of contact for end-users seeking technical assistance via phone, email, or in person.
  • Diagnose and troubleshoot hardware, software, networking, and system issues.
  • Manage and prioritize service tickets using NTIA’s ticketing system to ensure timely resolution.
  • Document, track, and monitor reported issues and service requests through closure.
  • Install, configure, and maintain desktops, laptops, printers, telephones, and related peripherals.
  • Support and help maintain desktops skills for touch-labor.
  • Assist with ISCOM material handling, destruction documentation, and semi-annual inventories.
  • Participate in root cause analysis of recurring issues and recommend system or process improvements.
  • Maintain detailed technical documentation and standard operating procedures.
  • Support asset inventory tracking, equipment refreshes, and deployment of new systems.
Qualifications:
  • Active Secret or Top Secret / SCI clearance required (U.S. Citizenship required)
  • Bachelor’s Degree in Information Technology, Computer Science, or related field; or equivalent experience.
  • Minimum of 5 years of IT help desk or technical support experience.
  • Strong understanding of hardware/software troubleshooting methodologies.
  • Familiarity with Active Directory, Microsoft Windows, Microsoft Office Suite, and ticket management systems.
  • Proven ability to provide excellent customer service and resolve technical issues efficiently.
Preferred Qualifications:
  • Experience supporting Department of Commerce (DOC) or other federal agency IT operations.
  • Familiarity with ITIL-based incident, problem, and change management processes.
  • Experience with Cisco networking equipment, VPNs, and encryption devices.
  • Certifications such as Security+, Network+, or ITIL Foundations.

Benefits:

Expression offers competitive salaries and benefits, such as:

  • 401k matching

  • PPO and HDHP medical/dental/vision insurance

  • Education reimbursement

  • Complimentary life insurance

  • Generous PTO and holiday leave

  • Onsite office gym access

  • Commuter Benefits Plan

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.