Npi Program Manager Jobs in Massachusetts (NOW HIRING)

Job Description:

We are seeking a strategic Functional Architect to serve as the primary bridge between Product Management, Business Stakeholders, and IT. This role is responsible for leading the functional design and roadmap that enables New Product Introduction (NPI) and complex Quote to Cash strategies across our Go-To-Market systems, including Salesforce CRM, Oracle CPQ, and SAP ERP.

Overview:

The ideal candidate will move beyond standard process maintenance to proactively influence how new products, software-as-a-service (SaaS) offerings, and hardware bundles are structured and sold. You will ensure that as Product Management innovates, our "Quote to Cash" ecosystem is designed to support rapid launches, scalable growth, and a seamless seller experience.

Responsibilities:

• NPI Strategy & Execution:Act as the lead Sales Ops consultant for Product Management during the NPI process. Influence product modeling and SKU health to ensure new offerings are compatible with our CPQ and ERP architecture.

• Commercialization Partnership:Partner closely with Product Management and Marketing to translate commercial requirements (configuration modeling, subscription terms, bundling logic) into scalable functional designs.

• Architectural Roadmapping:Orchestrate cross-functional collaboration to deliver short-term and long-term roadmaps that align our GTM technology with the evolving product portfolio and the "Future of Selling" vision.

• Technical Documentation:Develop end-to-end process artifacts, including Business Requirements Documents (BRD) for new product launches, logic flow charts for CPQ configuration, and solution designs for automated fulfillment.

• Launch Readiness & Change Management:Lead the rollout of new product capabilities within the sales tools, providing training and change management to ensure Sales and System Engineering teams can effectively quote and sell new offerings

Education and Experience Required:

Knowledge and Skills:

• Extensive experience designing and developing business-wide sales operations support systems and solutions
• Excellent analytical, statistics and problem solving skills.
• Extensive expertise in business and sales operations processes and their application to business-wide systems
• Evaluating, selecting, and creating forms of forecasting and planning methodologies to develop guidance for deploying sales and operational resources and activities.
• History of innovation with examples of developing new technologies and practices for quality systems
• Excellent written and verbal communication skills
• mastery in English and local language.
• Ability to effectively communicate sales operations architectures, plans, proposals, and results, and negotiate options at business unit and executive levels.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

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