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ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIES

• Provides direct supervision and work direction of all technical personnel on all shifts working in Pathology, Microbiology, chemistry, Hematology, Blood Bank and Phlebotomy.
• Provides supervision and direction of Point of Care testing. Evaluates request for bedside testing instrumentation based on medical necessity, cost, and efficiency. Involves key laboratory and non-laboratory personnel in the evaluation process.
• Monitors and maintains the Laboratory's Quality Assurance Program and is responsible to implement changes that will improve our quality of service.
• Interviews, hires, and provides counseling and discipline as needed.
• Evaluates work performance of all technical staff, POC, and writes annual performance reviews.
• Proactively resolves employee conflict and/or personnel problems acting as impediments to a high level of departmental morale.
• Complies with established departmental policies, procedures, objectives, safety, environmental, and infection control standards.
• Reviews and approves prepared work schedules. Ensures efficient, competent, and cost-effective staffing on all shifts.
• Provides adequate training and department orientation for newly hired technical personnel. Evaluates their performance after six months employment.
• Ensures that all technical personnel are competent in the areas for which they have been trained. Documents annual competency in personnel file.
• Ensures quality, accuracy, and timeliness in the reporting of all laboratory test results.
• Promotes the continual improvement of laboratory quality assurance/performance improvement goals. Participates in the hospital QA/CQI processes and is responsible for ensuring that QA reports are completed in a timely manner and distributed to the respective parties. Reviews and maintains quality assurance and quality control performance with associated record keeping. Ensures department participation and inter-laboratory quality control programs.
• Ensures that consultation is available to the laboratory clients on matters relating to the quality of the test results reported and their interpretation concerning specific patient conditions. Also acts as a liaison between the medical staff and the pathologists. Performs miscellaneous duties and testing as deemed appropriate and when assigned.
• Actively communicates with pathologists regarding abnormal findings and clinical issues necessitating pathologist review and/or intervention.
• Ensures compliance of all laboratory accreditation requirements (CAP, JCAHO).
• Consults with medical staff and other healthcare providers on matters relating to laboratory services and patient care. Maintains good relations with patients, medical staff, and other departments, as well as other hospitals that use our services.
• Maintains currency in new methodologies and emerging technologies in the field of laboratory science. Evaluates the current and future technical needs of the departments, evaluates instrumentation to meet these needs, negotiates instrument pricing with vendors, and performs financial analysis for implementation. Based on these findings, make recommendations for new instrumentation to the Administrative Director.
• Provides appropriate levels of employee recognition
• Will assume assigned duties of the Director during periods of his/her absence.

Job Requirements

Education

Minimum (Required)

Bachelor's degree from an accredited college or university.

Preferred (Not required)

Work Experience

Minimum (Required)

Five (5) Years of demonstrated competency in one Laboratory specialty as a CLS that the individual directs or has demonstrated competency in supervision or management.

Licenses and Certifications

Minimum (Required)

Valid State of California license as a Clinical Laboratory Scientist.

Pay Transparency

The annual salary range for this position is $122,152.00 - $183,228.00. When extending an offer of employment, the University of Southern California Arcadia Hospital considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, State, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email atuschr@usc.edu. Inquiries will be treated as confidential to the extent permitted by law.

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