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Non Sales Jobs in Rochester, NY (NOW HIRING)

Home Depot

Store Support

Greece, NY · On-site

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Rochester, NY · On-site

$17 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Rochester, NY

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Rochester, NY · On-site

$17 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Rochester, NY · On-site

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Rochester, NY · On-site

$15.50 - $17.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Batavia, NY · On-site

$14.25 - $17.75/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Victor, NY · On-site

$17 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Rochester, NY · On-site

$16.50 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Batavia, NY · On-site

$17 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Victor, NY

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Rochester, NY · On-site

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Rochester, NY · On-site

$14.75 - $18.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Empower

Retirement Plan Advisor

Rochester, NY · On-site +1

$79K - $112K/yr

Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far ...

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Showing results 1-20

All JobsNon Sales JobsNon Sales Jobs in Rochester, NY

Non Sales information

See Rochester, NY salary details

$11.2K

$50.2K

$98.6K

How much do non sales jobs pay per year?

As of Aug 9, 2026, the average yearly pay for non sales in Rochester, NY is $50,239.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,375.00 and $55,143.00 per year, depending on experience, location, and employer.

How do non sales roles typically collaborate with the sales team within a company?

Non Sales professionals frequently work closely with the sales team to support overall business goals. This collaboration can involve providing product expertise, assisting with customer onboarding, analyzing sales data, or developing materials that help sales representatives engage clients effectively. Strong communication and teamwork skills are essential, as Non Sales roles often act as a bridge between sales and other departments such as marketing, operations, or customer support. These interactions help ensure a seamless customer experience and support the company’s revenue objectives.

What is the difference between Non Sales vs Customer Service Representative?

AspectNon SalesCustomer Service Representative
Primary RoleFocuses on tasks other than direct sales, such as administrative, technical, or support functionsProvides support and assistance to customers, addressing inquiries and resolving issues
Required SkillsVaries widely; may include technical knowledge, administrative skills, or specialized expertiseStrong communication, problem-solving, and interpersonal skills
Work EnvironmentOffice, technical settings, or remote; less customer interactionCustomer-facing, call centers, or retail environments
Sales InvolvementTypically no direct sales responsibilitiesPrimarily customer support, with occasional upselling or product recommendations

Non Sales roles focus on tasks other than selling, such as technical support or administrative work, while Customer Service Representatives primarily assist customers with inquiries and issues. Both roles require strong communication skills but differ in their direct interaction with sales processes and customer engagement.

What are the key skills and qualifications needed to thrive in a non sales professional role, and why are they important?

To succeed in a non-sales professional role, you generally need relevant educational qualifications, domain-specific knowledge, and strong problem-solving abilities. Familiarity with industry-standard software, project management tools, or data analysis systems is often required, depending on the field. Effective communication, teamwork, and adaptability are vital soft skills that set standout professionals apart. These competencies ensure efficient task execution, strong collaboration, and the ability to meet organizational goals in diverse work environments.

What are the qualifications to get a non sales job?

The qualifications for a non sales job vary depending on the position. Some jobs are available with a high school diploma or GED certificate and a valid driver's license, while others can require extensive education and several years of experience. There are no universal requirements for a non sales position, although the more experience you have, the more likely you are to stand out from other applicants. Fulfilling the responsibilities of a non sales job requires attention to detail, strong interpersonal and communication skills, and the flexibility to adjust as needed. Many companies have additional requirements for non sales roles. Some, such as certain government positions, may require getting a security clearance, passing a state or federal exam, or otherwise obtaining permission to perform specialized duties.

More about Non Sales jobs
What are the most commonly searched types of Non Sales jobs in Rochester, NY? The most popular types of Non Sales jobs in Rochester, NY are:
What are popular job titles related to Non Sales jobs in Rochester, NY? For Non Sales jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Non Sales jobs in Rochester, NY look for? The top searched job categories for Non Sales jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Non Sales jobs? Cities near Rochester, NY with the most Non Sales job openings:
Non Sales jobs near you
Infographic showing various Non Sales job openings in Rochester, NY as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution, with an average salary of $50,239 per year, or $24.2 per hour.

Store Support

Home Depot

Greece, NY • On-site

$14.25 - $17.75/hr

Full-time

Re-posted 18 days ago

Home Depot rating

7.4

Company rating: 7.4 out of 10

Based on 6,420 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

What Home Depot employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Home Depot

Sourced by ZipRecruiter

The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.

Industry

Retail and manufacturing

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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