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Non Sales Insurance Jobs in Arizona (NOW HIRING)

Customer Service Specialist

Phoenix, AZ ยท On-site

$17 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and ... Benefits include health, dental and vision insurances, retirement savings plan, paid time off ...

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Non Sales Insurance information

See Arizona salary details

$26.1K

$42.6K

$60.1K

How much do non sales insurance jobs pay per year?

As of Aug 13, 2026, the average yearly pay for non sales insurance in Arizona is $42,551.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,400.00 and $48,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a non sales insurance position?

To succeed in a Non Sales Insurance role, you need strong analytical abilities, attention to detail, insurance industry knowledge, and proficiency with administrative tasks, typically supported by a degree or relevant experience in insurance or business. Familiarity with insurance management systems, claims processing software, and regulations such as HIPAA or state insurance compliance is valuable. Excellent communication, problem-solving skills, and the ability to work well within a team help set candidates apart. These skills ensure accuracy in policy management, effective claims handling, and efficient collaboration within a dynamic insurance environment.

What is a non sales insurance job?

A Non Sales Insurance job involves working in the insurance industry without directly selling policies. These roles typically focus on customer service, underwriting, claims processing, policy administration, or risk assessment. Employees in these positions assist clients, process paperwork, analyze risks, and ensure compliance with regulations. Unlike sales roles, they do not work on commission or have sales targets.

What types of responsibilities are involved in a non sales insurance position?

Non Sales Insurance roles typically involve tasks such as processing insurance claims, managing policy documentation, providing support to policyholders, and ensuring compliance with industry regulations. You may work closely with underwriters, claims adjusters, and customer service teams to resolve client inquiries and maintain accurate records. The job often requires balancing multiple cases or projects at once, utilizing specialized software, and upholding high standards of confidentiality. This collaborative, detail-oriented work environment offers opportunities for professional growth, especially as you gain experience with different types of insurance products and processes.

What are the most commonly searched types of Non Sales Insurance jobs in Arizona?

The most popular types of Non Sales Insurance jobs in Arizona are:

What cities in Arizona are hiring for Non Sales Insurance jobs?

Cities in Arizona with the most Non Sales Insurance job openings:

Infographic showing various Non Sales Insurance job openings in Arizona as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, and 4% Temporary. Highlights an 87% In-person, and 13% Remote job distribution, with an average salary of $42,551 per year, or $20.5 per hour.

Bilingual Property & Casualty Licensed Insurance Representative - Remote

Teleperformance USA

Phoenix, AZ โ€ข Remote

$38K - $53K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Category : Customer Service/Support

As a Licensed Insurance Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment.

Application Deadline: Ongoing until positions are filled.

To apply, please visit the TP Careers site at https://www.tp.com/en-us/careers.

Currently, employment is restricted to residents of the following states: AL, AR, AZ, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WI, WV, WY.

About TP

TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.

Benefits of working with TP include

TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental.

We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible.

We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.

Career Growth and Culture

At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success. 

TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families. 

Equal Opportunity Employer 

TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

If you require reasonable accommodation during the application process, please contact us at 877-877-3944 or contact us here.  Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation-related requests.

Your Responsibilities

As a Licensed Sales Insurance Representative, your main responsibility is to find innovative ways to respond to varying questions, issues, and concerns. 

  • Inbound and outbound calls with prospective and existing customers
  • Provide exceptional customer service during all interactions
  • Completing sales with customers
  • Answering and addressing customer questions/concerns
  • Gathering data from customers to understand their needs
  • Generating quotes
  • Educating customers on coverage and costs
  • Upsell when available

Weโ€™re looking for fearless people โ€“ people who are inspired to deliver only the best in all that we do.

Qualifications:

  • Must have a Property & Casualty Producer license within good/active standings
  • Must be Bilingual (English & Spanish fluent)
  • High School Diploma or equivalent.
  • Minimum of 6 months of customer service experience.
  • Must be 18 years of age or older.
  • Ability to type at least 25 words per minute.
  • Comfortable with desktop computer systems and have general knowledge of Windows-based systems.
  • Customer service and/or sales experience preferred.
  • College degree preferred but not required.

Key Competencies:

  • Process Excellence: Demonstrate commitment to following established procedures and be customer service driven.
  • Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals.
  • Communication: Outstanding communication, listening, and analytical skills.
  • Organizational Skills: Strong organizational and problem-solving skills.
  • Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused.
  • Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts.
  • Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making.
  • Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience.

Work from Home Requirements

  • Internet Requirements:
    • A dedicated workspace located near your router to support a hardwired Ethernet connection (minimum 15 Mbps download/10 Mbps upload, ISP under 50ms).
    • Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN 
    • Proof of internet speed required