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TransCore

Customer Service Manager

Auburn, MA · On-site

$90K/yr

Must remain professional under every circumstance with customers/non-customers Required Skills: * 5 plus years Supervisory experience with hands-on customer service experience * Proven ability to ...

TransCore

Customer Service Manager

Auburn, MA · On-site

$90K/yr

Must remain professional under every circumstance with customers/non-customers Required Skills: * 5 plus years Supervisory experience with hands-on customer service experience * Proven ability to ...

Wire3

Customer Service Representative

Daytona Beach, FL · On-site

$21/hr

As a Wire 3 Customer Service Representative, you will be the front line in providing the best ... Handle phone calls, chats, and texts from non-customers regarding complaints, concerns, or issues ...

Wire 3

Customer Service Representative

Daytona Beach, FL · On-site

$15.25 - $21/hr

As a Wire 3 Customer Service Representative, you will be the front line in providing the best ... Handle phone calls, chats, and texts from non-customers regarding complaints, concerns, or issues ...

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How much do non customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for non customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are non customer service jobs?

Non customer service jobs are positions that do not primarily involve direct interaction with customers or clients. These roles typically focus on tasks such as operations, administration, technical work, research, or behind-the-scenes support. Examples include data analyst, software developer, accountant, warehouse worker, and graphic designer. These jobs are essential for business operations but do not require regular communication with external customers.

What types of roles are typically classified as non customer service positions, and how do they contribute to a company's overall success?

Non Customer Service roles include positions that focus on internal operations, such as administration, finance, IT, logistics, human resources, and marketing. These roles are essential because they build and maintain the infrastructure that supports customer-facing teams. Employees in these positions often collaborate closely with different departments and contribute to process improvements, efficiency, and the achievement of business goals. Working in a non-customer service role allows you to develop specialized skills and often provides opportunities for advancement into management or project leadership roles.

What are the key skills and qualifications needed to thrive in a non customer service role, and why are they important?

To thrive in a non-customer service role, you typically need expertise relevant to the specific field, such as analytical, technical, or administrative skills, and any required educational background. Familiarity with job-specific software, tools, or industry certifications is often expected, such as Microsoft Office Suite, project management platforms, or relevant technical systems. Strong organizational skills, attention to detail, and effective teamwork set individuals apart in these positions. These competencies ensure efficient operations, high-quality output, and successful collaboration within organizations.
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Non Customer Service jobs near you
Infographic showing various Non Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Non-Licensed/Enrollment

Blue Bell, PA • On-site

The Emerson Group
See more jobs at The Emerson Groupexternal

$20/hr

Other

Re-posted 16 days ago

Job description

Call Center Representative

Our call center client located in Blue Bell is looking for professionals interested in assisting with Affordable Care Act and/or seasonal open enrollment.

Salary: $18 (non licensed) to $20 (newly licensed-no cost to you) per hour

Location: Blue Bell, in office

Hours/Schedule: Options available - 8am to 11pm are the call center hours, some weekend and remote work (limited)

Duration: 5 to 10 months could extend or convert to client payroll

Benefits: Self paid through agency and once converted to client payroll

Bonus:

Option to become a licensed agent - training materials, instruction, exam and reciprocal licenses paid for by company - salary would bump to $20 once licensed received from the state. Details - no out of pocket costs to you:

  • Client pays for study materials ($300)
  • You put in 20-40 hours of study time on your own - 1-2 weeks
  • Paid 1 day class 8 hours (you get $80 for the day) with instructor to offer test taking tips and review material; first come first serve
    • June 17
    • June 30
    • July 7
  • Schedule and pay for the state licensing exam ($55 savings)
  • If you pass, they cover cost of reciprocal licenses ($50 to $200 per state)
  • If you don't pass, you may be considered for a non-licensed role:
Responsibilities:

- Answer inbound calls and emails - Update and document all information in CRM system - Educate customers on various plans, if licensed only - Follow up on questions or transfer to a licensed agent - Escalate calls or situations that require immediate attention - Highly detailed oriented - Excellent communication skills - Able to handle large volume of calls in a fast-paced environment - Punctual with excellent attendance - Flexible with hours - Quick to learn new software packages - Team player/collaborative - Empathetic demeanor

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