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Non Customer Service Jobs (NOW HIRING)

Thread Bank

Customer Service Rep

Nashville, TN · On-site

$15.50 - $21/hr

Independently answer inbound messages from customers and non-customer and use good judgement to ... Telephone and interpersonal skills, problem-solving skills, ability to provide excellent service in ...

THREAD BANK

Customer Service Rep

Nashville, TN · On-site

$15.50 - $21/hr

Independently answer inbound messages from customers and non-customer and use good judgement to ... Telephone and interpersonal skills, problem-solving skills, ability to provide excellent service in ...

Westamerica Bank

Teller On-Call

Saint Helena, CA · On-site

$16.90 - $21.28/hr

Customer Service * Deliver 5 points of service to external customers. (Your Community Banker ... Accept and process check of a bank customer written to a non-customer when the non-customer ...

Planet Fitness

Customer Service

Fargo, ND

$15.75 - $21.25/hr

Customer Service Representative Reports to ... Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new ...

ClifyX

Customer service

Manchester, NH

$15.50 - $21.25/hr

Customer Service Representative Level 2 Salesforce and Excel experience a must Manchester, New ... non-routine matters. May provide assistance to Call Center Representatives 1. The level 2 ...

Premier Rental Purchase

Customer Service

Snellville, GA · On-site

$15 - $18/hr

Expeditiously handles non-renewed accounts. Conveys information to customers and maintains a ... Responsible for delivery, retrieval, relocation, and service calls on rented (lease) merchandise.

Planet Fitness

Customer Service

Fargo, ND · On-site

$15.75 - $21.25/hr

Customer Service Representative Reports to ... Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new ...

Leaders Furniture

Customer Service

Largo, FL

$13.75 - $18.50/hr

Customer Service Representative Leaders Furniture is one of the largest family-owned casual ... non-disqualifying physical or mental disability, national origin, veteran status or any other basis ...

Leaders

Customer Service

Largo, FL

$13.75 - $18.75/hr

As a Customer Service Representative in our "Solutions Center" your job is to find unique and ... non-disqualifying physical or mental disability, national origin, veteran status or any other basis ...

Leaders Furniture

Customer Service

Largo, FL · On-site

$16/hr

As a Customer Service Representative in our "Solutions Center" your job is to find unique and ... non-disqualifying physical or mental disability, national origin, veteran status or any other basis ...

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How much do non customer service jobs pay per hour?

As of May 31, 2026, the average hourly pay for non customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a non-customer service role, and why are they important?

To thrive in a non-customer service role, you typically need expertise relevant to the specific field, such as analytical, technical, or administrative skills, and any required educational background. Familiarity with job-specific software, tools, or industry certifications is often expected, such as Microsoft Office Suite, project management platforms, or relevant technical systems. Strong organizational skills, attention to detail, and effective teamwork set individuals apart in these positions. These competencies ensure efficient operations, high-quality output, and successful collaboration within organizations.

What types of roles are typically classified as 'Non Customer Service' positions, and how do they contribute to a company's overall success?

Non Customer Service roles include positions that focus on internal operations, such as administration, finance, IT, logistics, human resources, and marketing. These roles are essential because they build and maintain the infrastructure that supports customer-facing teams. Employees in these positions often collaborate closely with different departments and contribute to process improvements, efficiency, and the achievement of business goals. Working in a non-customer service role allows you to develop specialized skills and often provides opportunities for advancement into management or project leadership roles.

What are non customer service jobs?

Non customer service jobs are positions that do not primarily involve direct interaction with customers or clients. These roles typically focus on tasks such as operations, administration, technical work, research, or behind-the-scenes support. Examples include data analyst, software developer, accountant, warehouse worker, and graphic designer. These jobs are essential for business operations but do not require regular communication with external customers.
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Non Customer Service jobs near you

Customer Service Rep

Thread Bank

Nashville, TN • On-site

$15.50 - $21/hr

Full-time

Posted 9 days ago

Job description

Who We Are
Thread Bank is a digital-first financial technology community bank that aims to enhance customer engagement through innovative solutions. Thread Bank offers a modern website, a CRM system, and a mobile app to simplify banking for businesses and individuals. Our embedded banking solution helps
business technology platforms provide secure banking experiences. We also partner with other banks, credit unions, and FinTechs to integrate compliant financial solutions. Thread Bank values innovation, collaboration, and flexibility, offering excellent benefits and a family-friendly culture.
What We Are Looking For
Thread Bank is building a new Customer Support Team! We are looking for an individual with experience in Inbound Support Centers responding to omnichannel Account Holder Inquiries. We are looking for people who thrive in a fast-paced, growth environment while remaining within regulatory
boundaries. To be successful, the ideal candidate will have some experience in the banking industry and a combination of excellent communication and problem-solving skills. Essential responsibilities will be to research, analyze, and (where appropriate) provide solutions that meet the customer's needs
within banking guidelines.
What you'll do
  • Independently answer inbound messages from customers and non-customer and use good judgement to respond to phone calls, emails, chats and other communication channels used at the bank. Areas of call topics include: direct customer deposits and loans, embedded client's end users, and merchant acquiring clients and merchants.
  • Work closely with the bank's choice of contact management platforms to update emails, chat cases and other required information to indicate appropriate status.
  • Initiate and follow-up on internal tickets for information from subject matter experts (like Operations) to complete the customer inquiry journey.
  • Escalate complex questions or dissatisfied callers to get guidance from senior team members.
  • Complete outbound callbacks for items not resolved on first point of contact, wire callbacks (following documented procedures and scripts), occasional surveys following documented procedures and scripts.
  • Create and maintain knowledge base articles based on common customer questions.
  • Follow step by step troubleshooting guides to research and resolve customer issues, and escalate when appropriate.
  • Other duties and responsibilities may be assigned, according to the needs of the Bank.
  • Competencies:
  • Telephone Support Competencies: Telephone and interpersonal skills, problem-solving skills, ability to provide excellent service in a fast-paced environment.

? Computer Skills Competencies: Proficient computer navigation skills, Contact Center Platform experience a plus.
? Ability to handle high-stress situations, and escalate problems where appropriate.
Qualifications
  • 2 or more years within the financial or banking industry
  • Must be able to research, comprehend, and relay important information
  • Must have effective oral and written communication skills
  • Must be detail oriented
  • Ability to work independently and within a team
  • Ability to manage difficult customers effectively
  • Highschool diploma required, secondary education degree preferred
  • Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations

Location / Work Arrangement
  • Nashville, Tennessee - On-site (Corporate Headquarters). This position requires full-time in-office presence.

Employee must be able to perform essential functions of the position and, if requested, Thread Bank will make reasonable accommodations to enable employees with disabilities to perform the essential functions of their job, absent undue hardship, in accordance with the ADA.
Thread Bank is an Equal Opportunity Employer. Thread Bank does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
All employment is decided on the basis of qualifications, merit, and business need.
By submitting your application, you give Thread Bank permission to email, call, or text you using the contact details provided. We will only contact you with job-related information.

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