1

Non Client Facing Jobs in California (NOW HIRING)

Client Success Advocate I

Napa, CA · On-site

$25 - $26/hr

Client-Facing Experience: Proven experience in client-facing roles, particularly within the winery industry or SaaS environments (non-sales), with a strong focus on service and relationship ...

... a strategic, client-facing leader to join our Growth team and help drive performance for a ... Ability to clearly communicate technical concepts to both technical and non-technical audiences

... a strategic, client-facing leader to join our Growth team and help drive performance for a ... Ability to clearly communicate technical concepts to both technical and non-technical audiences

... a strategic, client-facing leader to join our Growth team and help drive performance for a ... Ability to clearly communicate technical concepts to both technical and non-technical audiences

... a strategic, client-facing leader to join our Growth team and help drive performance for a ... Ability to clearly communicate technical concepts to both technical and non-technical audiences

Showing results 21-40

Non Client Facing information

See California salary details

$21.1K

$68.4K

$134.2K

How much do non client facing jobs pay per year?

As of Sep 4, 2026, the average yearly pay for non client facing in California is $68,399.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,617.00 and $89,109.00 per year, depending on experience, location, and employer.

What is a non client facing job?

A Non Client Facing job is a role that does not involve direct interaction with customers or clients. These positions typically focus on internal operations, such as data analysis, software development, accounting, or administrative support. Employees in these roles contribute to the company's success by ensuring smooth processes, maintaining systems, or providing essential services behind the scenes. While they may collaborate with internal teams, their responsibilities do not require direct client communication.

What types of projects or tasks are typically handled in non client facing roles?

Non client facing roles typically focus on supporting the business through internal projects such as process improvement, data analysis, reporting, documentation, and operational support. You may work on tasks like monitoring workflow efficiency, managing databases, generating internal reports, or collaborating with cross-functional teams to resolve issues. These roles are essential for ensuring that the organization operates smoothly and meets its objectives behind the scenes. Expect to interact frequently with other departments, but rarely with external clients. This environment can offer opportunities to specialize and advance within your area of expertise.

What are the key skills and qualifications needed to thrive in the non client facing position, and why are they important?

Excelling in a Non Client Facing role requires strong analytical abilities, attention to detail, and proficiency in your specific field, which may include data analysis, operations, or technical support. Familiarity with relevant software tools—such as Microsoft Office Suite, project management platforms, or industry-specific systems—and certifications like Six Sigma or ITIL can be advantageous. Strong teamwork, time management, and communication skills help ensure efficient collaboration internally without direct client interaction. These skills are crucial for maintaining high productivity, supporting organizational goals, and ensuring smooth internal operations.

What are non-client facing roles?

Non-client facing roles are jobs where employees do not interact directly with clients or customers. These positions often involve tasks such as data analysis, administrative work, or behind-the-scenes support, and may require skills in communication, organization, or technical tools. They are common in various industries and typically focus on internal operations rather than external customer service.

What are popular job titles related to Non Client Facing jobs in California?

For Non Client Facing jobs in California, the most frequently searched job titles are:

What job categories do people searching Non Client Facing jobs in California look for?

The top searched job categories for Non Client Facing jobs in California are:

What cities in California are hiring for Non Client Facing jobs?

Cities in California with the most Non Client Facing job openings:

Infographic showing various Non Client Facing job openings in California as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 13% Part Time, and 5% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $68,399 per year, or $32.9 per hour.

Client Concierge

American Arbitration Association Inc.

Los Angeles, CA • On-site

$16.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 13 days ago


Key responsibilities

  • Greet clients, visitors, and stakeholders, providing a professional and welcoming experience.

  • Manage front-of-house operations, including overseeing reception, hearing room readiness, and on-site logistics.

  • Support business development activities by coordinating events, preparing marketing materials, and tracking client engagement.


American Arbitration Association rating

9.0

Company rating: 9.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

26th of 500 rated business services


Job description

Description

Client Concierge (2026-81)

SUMMARY
Serves as the first point of contact for clients and visitors, delivering a high-quality, professional experience at AAA hearing facilities. Manages front-of-house operations, ensures seamless execution of in-person hearings, and supports business development initiatives during non-hearing periods.
This is a fully on-site position; candidates report to our Los Angeles, CA office. 
  • Los Angeles, CA: $67,700 - $75,500
The American Arbitration Association (AAA) is the leading provider of arbitration and mediation dispute resolution services, and has consistently been named one of the 50 best non-profits to work for by the Non-Profit Times. Our employees enjoy rewarding careers in a fast-paced, results-driven environment. We offer a competitive compensation package, including incentives. Eligible employees also participate in a comprehensive benefits program that includes medical, dental, orthodontia, vision coverage, student loan repayment, 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid-time-off benefits. 

Essential Duties and Responsibilities:

  • Greet clients, arbitrators, mediators, and visitors; provide a professional, welcoming experience
  • Anticipates client needs, delivers a polished and professional environment, and ensures a seamless and positive experience throughout all interactions.
  • Manage reception desk and serve as the primary point of contact for client inquiries and on-site needs
  • Assist with preparing and monitoring hearing rooms to ensure readiness, cleanliness, and proper setup
  • Anticipate client needs during hearings (technology, catering, room adjustments, etc.)
  • Troubleshoot issues in real time to ensure a seamless experience
  • Liaise with case administration teams; coordinate and manage hearing room scheduling and readiness, answer client inquiries regarding AAA's services, filing procedures, and case administration.
  • Communicate with case managers and parties to manage in-person hearing logistics.
  • Participate in and track several regional and nationwide projects as directed by the Region's VP or SVP.
  • Support business development initiatives, including event coordination and client outreach
  • Assist with preparation of marketing materials, presentations, and client communications
  • Track leads, event participation, and BD activities as directed
  • Provide administrative and logistical support for client-facing events and meetings
  • Coordinate logistics for assigned regional training programs, meetings, and events.
  • Review and distribute incoming mail.
  • Ensure confidentiality of case information; adhere to AAA's information security and data privacy policies.
  • Understand and comply with AAA billing, disbursement, and collection policies.
  • Demonstrate regular, reliable, and predictable job attendance.
  • Attend on-site and in-person meetings and training sessions.

Qualifications:

Education & Experience: 

Bachelor's Degree in a legal or business-related discipline with 1–3 years of experience in a client-facing role such as customer service, hospitality, concierge services, event coordination, or professional services environment (e.g., law firm, corporate office, or B2B setting); Or equivalent mix of education and work experience. 
Knowledge, Skills, & Abilities
  • Exceptional interpersonal and communication skills, with the ability to engage professionally and confidently with high-level clients, arbitrators, and internal stakeholders
  • Strong client service orientation with a proactive, solutions-focused approach to anticipating and meeting client needs
  • Ability to manage multiple priorities in a fast-paced, client-facing environment while maintaining composure and attention to detail
  • Strong organizational and coordination skills, including the ability to manage schedules, room logistics, and on-site activities seamlessly
  • Demonstrated problem-solving ability, with the capacity to address issues in real time and escalate appropriately when needed
  • Professional demeanor and presence, with sound judgment and discretion when handling sensitive or confidential information
  • Proficiency in reading and interpreting various documents including legal files, business correspondence, and procedure manuals.
  • Ability to compose clear and effective routine reports and business communications.
  • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and ability to quickly learn internal systems and technology used to support hearings and client interactions

Working Conditions: The regular work schedule (100% on-site) for this position is 37.5 hours per week (Monday-Friday; daytime) and may require additional hours/overtime as necessary.  Must occasionally lift and/or move up to 20 pounds.  

The American Arbitration Association is an equal opportunity employer (EEO) and we value diversity in our workplace. We consider all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state, and local laws.


What American Arbitration Association employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


American Arbitration Association logo

About American Arbitration Association

Sourced by ZipRecruiter

The American Arbitration Association (AAA), situated in New York, NY, operates in the dispute resolution sector and it plays an essential role in the global business environment. Established in 1926, AAA has increased access to and improved the quality of justice through its range of dispute resolution services, including arbitration and mediation, as well as educational programs. The core mission of AAA is to help individuals and organizations of all sizes manage conflict and resolve disputes in a manner that is fair, swift, and economical. Over the years, AAA has been instrumental in engineering conflict management and dispute resolution techniques that have been recognized and adopted worldwide.

Industry

Mediation and negotiation services

Company size

501 - 1,000 Employees

Headquarters location

New York, NY, US

Year founded

1926

Social media