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Remote Chat Coach Jobs in California (NOW HIRING)

Noctrix Health, Inc.

Customer Care Specialist

Pleasanton, CA · On-site +1

$19 - $25/hr

... reactive remote therapy support through phone and video calls, text, email, and chat. Your ... Ability to understand, convey, coach, and teach others the clinical aspects and technical use of ...

Noctrix Health, Inc.

Customer Care Specialist

Pleasanton, CA · On-site +1

$19 - $25/hr

... reactive remote therapy support through phone and video calls, text, email, and chat. Your ... Ability to understand, convey, coach, and teach others the clinical aspects and technical use of ...

Five9

Asset Architecture

San Ramon, CA · On-site +1

$232K/yr

... remote team environment via web conferences, and via chat collaboration. The candidate must be a ... coaching and self-guided mindfulness exercises for all covered employees and their covered ...

Five9

Senior Asset Development Engineer

San Ramon, CA · On-site +1

$319K/yr

This is a full-time remote position that can be worked from anywhere in the Continental US. The ... The candidate will be expected to work in a team environment via web conferences, and chat ...

eBay

Sr. MTS iOS Engineer, eBay Live

San Jose, CA · On-site +1

$217K - $290K/yr

... remote work, ensuring work-life balance. The role involves guiding technical decision-making ... Proficiency in mentoring and coaching, contributing positively to organizational culture. * High ...

eBay

Sr. MTS iOS Engineer, eBay Live

San Jose, CA · On-site +1

$217K - $290K/yr

... remote work, ensuring work-life balance. The role involves guiding technical decision-making ... Proficiency in mentoring and coaching, contributing positively to organizational culture. * High ...

All JobsChat Coach JobsRemote Chat Coach JobsRemote Chat Coach Jobs in California

Remote Chat Coach information

Is paid chatting a legitimate job?

Paid chatting jobs, including roles like remote chat coaches, are legitimate if offered by reputable companies and involve clear payment terms. These jobs typically require communication skills and may involve providing support, companionship, or coaching through online platforms. However, job seekers should verify the legitimacy of the employer to avoid scams.

What is the difference between Remote Chat Coach vs Remote Customer Support Specialist?

AspectRemote Chat CoachRemote Customer Support Specialist
CredentialsExperience in coaching, communication skillsCustomer service experience, problem-solving skills
Work EnvironmentOnline, chat-based coaching sessionsOnline, chat or phone-based customer support
Industry UsageEducation, wellness, personal developmentRetail, tech, service industries

While both roles involve online communication, a Remote Chat Coach focuses on guiding clients through coaching sessions to improve skills or achieve goals, whereas a Remote Customer Support Specialist handles customer inquiries and resolves issues. The coaching role emphasizes mentorship and training, often requiring coaching experience, while customer support centers on troubleshooting and customer satisfaction.

How do I become an online chat agent?

To become a remote chat coach or online chat agent, you typically need strong communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms and tools. Training is often provided, and a reliable internet connection is essential for remote work.

How can I make 2000 a week working from home?

A remote chat coach can potentially earn $2,000 a week by providing high-quality customer support, training, or coaching through online platforms, often requiring strong communication skills and experience. Increasing earnings may involve taking on multiple clients, working flexible hours, or specializing in high-demand areas such as technical support or language coaching.

How to become a remote coach?

To become a remote chat coach, you typically need strong communication skills, experience in customer service or coaching, and familiarity with online communication tools. Many roles require a high school diploma or equivalent, and some may prefer certifications in coaching or related fields. Building a portfolio of coaching experience and demonstrating reliability can improve your chances of securing remote coaching positions.
What are the most commonly searched types of Chat Coach jobs in California? The most popular types of Chat Coach jobs in California are:
What are popular job titles related to Remote Chat Coach jobs in California? For Remote Chat Coach jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Chat Coach jobs in California look for? The top searched job categories for Remote Chat Coach jobs in California are:
What cities in California are hiring for Remote Chat Coach jobs? Cities in California with the most Remote Chat Coach job openings:
Remote Chat Coach jobs near you
Infographic showing various Remote Chat Coach job openings in California as of July 2026, with employment types broken down into 59% Full Time, 7% Part Time, and 34% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution.

Remote Medicare Call Center Agent

Fortuna BMC

Sacramento, CA • On-site, Remote

$18/hr

Full-time

Medical

Posted 3 days ago

New

Job description

Join Fortuna as a full-time Medi-Cal Call Center Agent, supporting members in a high-volume inbound phone environment. This position is designed for experienced call center professionals who are comfortable working within structured procedures, navigating multiple computer systems, researching information independently, and meeting closely monitored performance expectations.
Agents will be trained exclusively to handle member calls. This is a phone-based position with no email or chat interaction with members. Candidates must reside within a 50-mile radius of Roseville, California. You will be required to pass a typing assessment scoring a minimum of 30 words per minute and 95% accuracy.
Worksite: Remote; must reside within 30 miles of Sacramento, CA
Work hours: Monday-Friday, 8:00 a.m.-5:00 p.m. or 8:30 a.m. to 5:30 p.m.
Compensation: $18.00 per hour
Training: Starting on September 14th, there will be four weeks of paid, remote training, Monday-Friday, 8:00 a.m.-5:00 p.m.
What We Offer
  • Four weeks of comprehensive paid training
  • Company-provided laptop and required accessories
  • Benefits available after a 90-day waiting period
  • A structured, full-time schedule
  • Ongoing coaching and performance feedback

What You'll Do
  • Complete a four-week remote training program with reliable attendance and active participation.
  • Handle a continuous volume of inbound Medi-Cal member calls.
  • Respond to member questions accurately, professionally, and efficiently.
  • Use an internal Wiki to research policies, procedures, and approved responses while assisting members.
  • Navigate multiple systems and applications while maintaining an active phone conversation.
  • Document every member interaction clearly and accurately.
  • Follow established call procedures, scripts, verification requirements, and escalation protocols.
  • Resolve member concerns whenever possible or escalate issues through the appropriate channels.
  • Protect confidential member information and follow all privacy and security requirements.
  • Consistently meet performance expectations for average handle time, schedule adherence, attendance, call quality, documentation accuracy, and other assigned KPIs.
  • Accept coaching and apply feedback to improve performance.

What You'll Bring
  • At least six months of recent, high-volume inbound call center experience; one year or more is strongly preferred.
  • A minimum of six months of professional healthcare experience is required. Relevant experience may include health insurance, Medi-Cal or Medicaid, medical scheduling, patient or member services, claims, benefits, eligibility, authorizations, provider services, or other healthcare support.
  • Experience working in a performance-driven call center where average handle time, schedule adherence, attendance, and QA scores were regularly measured.
  • Demonstrated employment reliability and the ability to clearly explain the reason for leaving each recent position, including short-term or contract assignments.
  • Strong basic computer skills, including the ability to:
    • Navigate multiple applications simultaneously
    • Switch efficiently between screens and browser tabs
    • Search an internal Wiki or knowledge base
    • Copy and paste information accurately
    • Upload, download, and locate files
    • Use Microsoft Outlook, Teams, and other Microsoft 365 applications
    • Resolve basic connectivity, audio, and application issues
  • Ability to research, interpret, and apply written healthcare policies and procedures while assisting a member.
  • Typing speed of at least 30 WPM with 95% accuracy.
  • Strong verbal communication, active listening, and problem-solving skills.
  • Ability to remain professional and composed during repetitive, complex, or challenging member calls.
  • A record of dependable attendance, punctuality, and schedule adherence.
  • Ability to accept coaching and consistently apply performance feedback.
  • High school diploma or GED.
  • Reliable internet service with a minimum download speed of 50 Mbps.
  • A private, quiet, and distraction-free home workspace appropriate for confidential healthcare member calls..

Important Expectations Before Applying
This position may not be a good fit for individuals seeking email, chat, or non-phone customer service work. Agents will spend the majority of their workday handling inbound member calls in a closely monitored environment.
Attendance during the four-week training program is critical. Continued employment will depend on successfully completing training and consistently meeting expectations for attendance, schedule adherence, call handling time, quality, accuracy, and overall performance.
About Fortuna
Fortuna operates as a staffing agency that sources, screens, and presents qualified candidates for employment opportunities on behalf of our clients.

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