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Noc Technical Support Engineer Jobs (NOW HIRING)

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$88K - $107K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet

Technical Support Engineer

Sunnyvale, CA

$88K - $107K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

10Beauty

Technical Support Engineer

Burlington, MA · Remote

We are seeking to hire our first Technical Support Engineer for Level 1 support at 10Beauty. This person will work directly with field personnel to diagnose, troubleshoot, and resolve issues in the ...

ASSA ABLOY

Technical Support Engineer

Austin, TX

An Amazing Career Opportunity for a Technical Support Engineer!! Location: Austin, Texas Job ID: 46288 As a Technical Support Engineer, you will be responsible for analyzing and resolving technical ...

Fortinet

Technical Support Engineer

Sunnyvale, CA

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Assa Abloy

Technical Support Engineer

Austin, TX · On-site

An Amazing Career Opportunity for a Technical Support Engineer!! Location: Austin, Texas Job ID: 46288 As a Technical Support Engineer, you will be responsible for analyzing and resolving technical ...

Fortinet

Technical Support Engineer

Sunnyvale, CA

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet

Technical Support Engineer

Sunnyvale, CA · On-site

$90K - $110K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$88K - $107K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Verkada

Technical Support Engineer

San Mateo, CA

As a member of our Technical Support Engineering team, located in San Mateo, supporting the entire line of Verkada cloud-managed building security products. Working independently and collaboratively ...

Transact Campus Inc

Technical Support Engineer

Atlanta, GA · On-site

$44K - $74K/yr

As a Technical Support Engineer, you will be the technical problem-solving expert for our customers across healthcare, higher education, and corporate environments. You'll diagnose complex technical ...

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All JobsNoc Technical Support Engineer Jobs

Noc Technical Support Engineer information

See salary details

$37.5K

$79K

$119.5K

How much do noc technical support engineer jobs pay per year?

As of Jun 9, 2026, the average yearly pay for noc technical support engineer in the United States is $79,032.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between Noc Technical Support Engineer vs Network Support Technician?

AspectNoc Technical Support EngineerNetwork Support Technician
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentData centers, network operations centersOffice, client sites, data centers
ResponsibilitiesMonitoring networks, troubleshooting outages, maintaining network hardwareInstalling, configuring, and troubleshooting network devices
Industry UsageTelecom, ISPs, large enterprisesSmall to medium businesses, IT service providers

The Noc Technical Support Engineer and Network Support Technician roles share similar certifications and work environments, focusing on network monitoring and troubleshooting. However, Noc Engineers typically handle more complex network issues in data centers and operate within network operations centers, while Network Support Technicians often work directly with clients and perform hands-on device setup and maintenance.

What are some common challenges faced by NOC Technical Support Engineers, and how can they be managed effectively?

NOC Technical Support Engineers often face challenges such as managing multiple high-priority incidents simultaneously, troubleshooting complex network issues under tight time constraints, and ensuring clear communication across different teams. To manage these effectively, it's important to stay organized, follow established escalation procedures, and document incidents thoroughly. Building strong collaboration skills and keeping up to date with the latest network technologies also helps in resolving issues more efficiently and advancing within the role.

What are NOC Technical Support Engineers?

NOC (Network Operations Center) Technical Support Engineers are IT professionals responsible for monitoring, maintaining, and troubleshooting network systems and infrastructure. They ensure the stability and performance of an organization's networks by identifying issues, responding to incidents, and resolving outages or disruptions. NOC Engineers often work in shifts to provide round-the-clock support, handle network alerts, and escalate complex problems to higher-level engineers when necessary. Their role is crucial in minimizing network downtime and ensuring seamless connectivity for users.

What are the key skills and qualifications needed to thrive as a NOC Technical Support Engineer, and why are they important?

To thrive as a NOC Technical Support Engineer, you need strong knowledge of networking concepts, troubleshooting skills, and a relevant degree or certification such as CompTIA Network+ or CCNA. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and incident management platforms is typically required. Excellent problem-solving abilities, attention to detail, and effective communication are essential soft skills for this role. These skills ensure quick resolution of network issues, minimize downtime, and maintain reliable service for clients and organizations.
What cities are hiring for Noc Technical Support Engineer jobs? Cities with the most Noc Technical Support Engineer job openings:
What states have the most Noc Technical Support Engineer jobs? States with the most job openings for Noc Technical Support Engineer jobs include:
Technical Support Engineer

Technical Support Engineer

ALTEN Technology USA

Greensboro, NC

Other

Posted 6 days ago

Job description

Summary

We are seeking an experienced and technically advanced Technical Support Engineer to deliver expert-level support for complex product issues, primarily within the heavy-duty truck domain. The ideal candidate brings a strong background in electrical systems, diagnostics, and hands-on experience working with trucks. This individual is a problem-solver who thrives in high-impact situations, can analyze data to identify root causes, and is comfortable working directly with dealers, customers, and internal teams. Leadership capability, the ability to manage complex technical issues, and a willingness to travel are essential for success in this role.

Responsibilities
  • Provide advanced technical support and problem resolution for complex issues reported from the field
  • Diagnose and troubleshoot vehicle systems using data acquisition and analysis tools
  • Conduct root cause analysis for product quality concerns and implement containment actions
  • Monitor and validate the effectiveness of corrective solutions
  • Support dealers and customers through direct engagement, including onsite visits as needed
  • Deliver technical guidance and training to customer support personnel and stakeholders
  • Manage large-scale technical cases or end-to-end processes with minimal supervision
  • Utilize ticketing systems to track, prioritize, and resolve technical issues
  • Collaborate with engineering, quality, and service teams to drive issue resolution
  • Coach, mentor, and delegate work to less experienced team members
Qualifications
  • Bachelor's degree in Engineering (Electrical, Mechanical, or related field) or equivalent experience
  • 8+ years of relevant experience in technical support, engineering, or a related field
  • Hands-on experience working with trucks strongly preferred
  • Strong expertise in electrical systems, including wiring and harness troubleshooting
  • Experience with diagnostic tools, data acquisition, and technical data analysis
  • In-depth knowledge of powertrain, chassis, and electrical/electronic systems
  • Experience in a test engineering or product support environment
  • Familiarity with workshop service practices and repair procedures
  • Ability to manage complex technical issues independently
  • Strong communication, problem-solving, and leadership skills
  • Willingness to travel as required

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