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Noc Night Shift Remote Jobs (NOW HIRING)

Eliassen Group

SOC/NOC Operations Manager

Washington, DC · Remote

$78 - $88/hr

Description: Hybrid 2 Days Onsite/3 Days Remote in Washington, DC Our client seeks a SOC/NOC ... The manager will oversee security and network monitoring, guide shift-based teams, drive incident ...

American Consumer Credit Counseling

$21 - $22/hr

Additional night-shift differential pay * 100% remote * Company-provided equipment * Medical, dental & vision * Medical and dependent Flexible Spending Account (FSA) * Short-Term and Long-Term ...

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How much do noc night shift remote jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for noc night shift remote in the United States is $26.29, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $29.81 per hour, depending on experience, location, and employer.

What is a NOC Night Shift Remote?

A NOC (Network Operations Center) Night Shift Remote job involves monitoring and managing an organization's network, servers, and IT infrastructure during overnight hours, all while working remotely. Professionals in this role respond to alerts, troubleshoot issues, and ensure that systems remain operational and secure throughout the night. They often use specialized monitoring tools to detect and resolve problems before they impact end users. This position is essential for companies that require 24/7 uptime and support, especially in industries like telecommunications, finance, and cloud services.

What are the key skills and qualifications needed to thrive as a NOC Night Shift Remote professional?

To thrive as a NOC (Network Operations Center) Night Shift Remote professional, you need strong knowledge of network monitoring, troubleshooting, and incident response, often supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools (such as SolarWinds, Nagios, or Zabbix), ticketing systems, and remote access platforms is typically required. Attention to detail, excellent problem-solving abilities, and effective written communication are crucial soft skills, especially when working independently during off-hours. These competencies ensure rapid identification and resolution of network issues, maintaining uptime and reliability for critical systems during overnight operations.

What are some common challenges faced by NOC Night Shift Remote engineers and how can they be managed?

NOC Night Shift Remote engineers often encounter challenges such as maintaining alertness during overnight hours and troubleshooting critical issues with limited on-site support. To manage these, it's important to establish a consistent sleep schedule, take regular breaks, and leverage clear communication channels with teammates and escalation contacts. Utilizing detailed documentation and remote monitoring tools also helps streamline incident resolution and ensures high service uptime even when working independently.
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Noc Night Shift Remote jobs near you
Infographic showing various Noc Night Shift Remote job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, 4% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $54,680 per year, or $26.3 per hour.

Senior Customer Support Representative - Night Shift

Allied Tech

Austin, TX • Remote

$66K - $80K/yr

Full-time

Re-posted 10 days ago

Job description

Senior Customer Support Representative - Night Shift

Some support issues are simple. Others take patience, judgment, and a little more experience to resolve. We're looking for the person people turn to when the usual fix isn't enough.


What is the pay?

  • $66,000 - $80,000 per year, based on experience
  • Individual performance-based bonus up to 10% of salary
  • Company performance-based bonus up to 10% of salary

What are the benefits?

  • Fully remote position
  • Competitive health, dental, and vision insurance
  • 401(k) with up to 6% company match
  • 40 days of paid time off, inclusive of vacation, sick days, and holidays
  • $200/month home-office stipend
  • Promote-from-within culture with clear opportunities for advancement

What will I be doing?

  • Providing customer support and basic technical support via phone, live chat, ticketing systems, and occasional video calls
  • Resolving complex cases escalated by Customer Support Representatives
  • Troubleshooting both common and uncommon account and software-related issues for our clients' users
  • Guiding users through solutions in a clear and patient manner
  • Identifying patterns in escalated cases and surfacing insights to leadership
  • Escalating complex cases through structured workflows
  • Documenting issues and resolutions accurately within internal systems
  • Contributing to knowledge base articles for both common and uncommon issues
  • Following established processes to deliver consistent, high-quality support
  • Representing client brands with empathy and professionalism

What are the requirements?

  • Able to diagnose and resolve common software-related issues including login errors, access permissions, and account billing resolutions
  • Excellent written communication, including grammar, punctuation, and spelling
  • Comfortable navigating multiple software systems simultaneously
  • Fast, reliable internet connection and a distraction-free work environment

What additional qualifications could I have?

  • 2+ years customer service, help desk, or other customer-facing support experience
  • 1+ year experience with phone, live chat, and ticketing software systems such as Zendesk, Intercom, or similar

What shifts are available?

This role supports 24/7 coverage across our client base, with 3 different shift schedules available. Team members work a rotating 5-on / 2-off schedule, with days off shifting periodically so that weekend shifts are shared equally across the team. Each shift is 8 hours and averages 40 hours per week.

  • Night Shift: 12:00 AM - 8:00 AM Central Time (CT)

Great customer support is about more than resolving issues -- it's about creating trust, solving problems, and helping people feel supported when something isn't working. If that sounds like the kind of work you do best, we'd love to hear from you!