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Noc Coordinator Jobs (NOW HIRING)

PVT Networks

NOC Technician I

Artesia, NM · On-site

The NOC Technician Tier 1 position will provide technical support to customers, technicians ... coordinates with other personnel to respond to billing problems. * Establishes and maintains ...

Axon

NOC Engineer, Axon 911

New York, NY

Your Impact The NOC Engineer reports to the NOC Manager and needs to have understanding of ... Handle escalations and manage multi-level support coordination. Ensure swift resolution of ...

CORPORATE IT SOLUTIONS INC

NOC Technician II

Boise, ID · On-site

$20/hr

As a NOC Technician 2 at CIS, you will play a crucial role in maintaining the reliability and ... Field Support Team (FST) Coordination: * Collaborate directly with Field Support Teams, including ...

Novul Solutions

Transport/IP NOC Technician

UT · On-site

We are seeking skilled Transport/IP NOC Technicians to join our mission-focused Network Operations ... Escalate critical network faults and ensure timely resolution in coordination with Tier II/III ...

Priority Power

NOC Operator

Arlington, TX · On-site

The Substation NOC Operator works under the direction of the NOC Supervisor and collaborates ... Understand protective relay coordination and recognize relay event sequences during fault ...

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Noc Coordinator information

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How much do noc coordinator jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for noc coordinator in the United States is $22.62, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a noc coordinator, and why are they important?

To thrive as a NOC Coordinator, you need a strong understanding of network operations, troubleshooting, and incident management, typically supported by a degree in information technology or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ticketing systems, and remote access solutions is essential. Effective communication, attention to detail, and the ability to stay calm under pressure are important soft skills in this role. These skills ensure rapid detection and resolution of network issues, minimizing downtime and maintaining service reliability.

What is the future of NOC Coordinator jobs?

The future of NOC Coordinator jobs is positive, with continued demand driven by the growth of network infrastructure and cybersecurity needs. These roles often require knowledge of network monitoring tools and certifications like Cisco CCNA, and they are expected to remain essential in maintaining network reliability and security across various industries.

What is a noc coordinator?

NOC Coordinators, or Network Operations Center Coordinators, are professionals responsible for monitoring, managing, and maintaining an organization's network systems. They act as the main point of contact in the NOC, ensuring network uptime, addressing technical incidents, and coordinating responses to outages or alerts. NOC Coordinators also facilitate communication between technical teams and management, document incidents, and help implement processes to improve network performance and reliability. Their role is crucial in maintaining the stability and security of IT infrastructure.

How does a noc coordinator typically interact with other IT teams during incident management?

A NOC Coordinator plays a central role in incident management by acting as a communication bridge between the Network Operations Center and other IT teams, such as network engineers, system administrators, and support staff. When an incident occurs, the NOC Coordinator ensures timely escalation, provides relevant information, and coordinates response efforts to resolve issues efficiently. This role requires clear communication, documentation, and sometimes leading coordination calls to keep all stakeholders informed and aligned on resolution progress.

What is the difference between Noc Coordinator vs Noc Technician?

AspectNoc CoordinatorNoc Technician
CertificationsNetwork certifications (e.g., CCNA, CompTIA Network+)Network certifications (e.g., CCNA, CompTIA Network+)
Work EnvironmentOffice-based, coordinating network operationsField or network operations centers, troubleshooting
Primary ResponsibilitiesOverseeing network activities, coordinating teamsMonitoring, troubleshooting, and maintaining network systems
Employer & Industry UsageTelecom, IT service providersTelecom, IT support teams

The Noc Coordinator focuses on overseeing and coordinating network operations, ensuring smooth communication between teams. In contrast, the Noc Technician is hands-on, troubleshooting and maintaining network systems. Both roles require similar certifications but differ in responsibilities and work environment.

What cities are hiring for Noc Coordinator jobs? Cities with the most Noc Coordinator job openings:
What are the most commonly searched types of Noc jobs? The most popular types of Noc jobs are:
What states have the most Noc Coordinator jobs? States with the most job openings for Noc Coordinator jobs include:
Noc Coordinator jobs near you
Infographic showing various Noc Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $47,047 per year, or $22.6 per hour.

NOC Technician I

Peñasco Valley Telephone Cooperative, Inc.

Artesia, NM • On-site

Full-time

Re-posted 14 days ago

Job description

NOC Technician I
Position Description
Department: NOC
Reports To: Network Operations Center Manager
Location: Corporate Office
Status: Hourly
FLSA: Non-Exempt
General Summary:
This is an entry level position. The NOC Technician Tier 1 position will provide technical support to customers, technicians, vendors, engineers and technical staff. This position will be responsible for all duties related to the NOC.
Essential Job Functions:
  • Sends and receives customer-specific information to service provisioning tools and systems, including CS1500 Ribbon Switch, MetaView, NPAC, Calix, AXOS, Clearcable/Harmonic, and IVue Connect billing software.

  • Processes service orders to fulfill customer service requests.
  • Conducts audits on Provisioning platforms to ensure data integrity.
  • Assists customers with NOC Tier 1-related issues and escalates calls to appropriate personnel.
  • Monitors the ISP/Telco network, Calix Fiber network, and responds to alarms as they come in to resolve or route them to the appropriate departments.
  • Assists Field Technicians with troubleshooting using various software platforms
  • Maintains files of customer records, tracking spreadsheets, documents, and other supporting data.
  • Adjust customer records in associated network elements providing service.
  • Performs data entry in provisioning systems for completion of service orders.

  • Responsible for assisting in the provisioning activities related to service orders; interacts with customers and PVT field technicians to ensure service matches what was requested.
  • Completes assigned monthly reports; ensures that all orders are worked within the group during the specified time period; responds to customer billing problems; coordinates with other personnel to respond to billing problems.
  • Establishes and maintains effective working relationships with all customers and PVT personnel; places a premium on customer satisfaction and makes every attempt to perpetuate PVT and its subsidiaries' positive image in all customer-related service activities.
  • Stays informed of current service offerings and customer premise equipment.
  • Collaborate with other departments on projects and services being delivered.
  • Update Supervisor of emerging issues and concerns.
  • Attends training on new product offerings and technology to maintain a high degree of knowledge and competence.
  • Complies with all safety rules and regulations; abides by company policies and procedures.
  • Completes other reports, projects, analysis and activities as requested.

Other Responsibilities:
  • Other duties as assigned by Management.

Knowledge, Skills & Abilities:
Thorough knowledge of office practices and procedures; the use of office machines and equipment; switching system fundamentals, including an understanding of customer-specific needs and how to fulfill those as related to service orders; must have basic computer knowledge. Deal effectively with customers in person or on the telephone; ability to listen to customer needs or complaints; communicate effectively orally and in writing; good customer service skills. Be willing to work shift work.
Education and/or Experience:
High School diploma or GED. Minimum of three years of experience in order entry and translations or technology field.
Certifications, Licenses, Registrations:
Must have, or be able to obtain, and maintain a valid New Mexico state driver's license, have an excellent driving record and be insurable under the Company's insurance policy.
Physical Requirements:
PHYSICAL REQUIREMENTS
0-24%
25-49%
50-74%
75-100%
Seeing:
Must be able to read computer screen and various reports.
X
Hearing:
Must be able to hear
well enough to communicate
with employees and industry contacts.
X
Standing/Walking:
X
Climbing/Stooping/Kneeling:
X
Lifting/Pulling/Pushing:
X
Must be able to write, type,
and use phone system.
X
Working Conditions:
Good working conditions with the absence of disagreeable conditions. Climate controlled building with adequate lighting and space. The noise level in the work environment is usually quiet.
Note:
To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
PVT is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. PVT makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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