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Noc Agent Jobs (NOW HIRING)

Familiarity with SOC/NOC operations workflows, incident management, and observability pipelines ... Familiarity with multi-agent, retrieval-augmented generation (RAG), prompt engineering, evaluation ...

Familiarity with SOC/NOC operations workflows, incident management, and observability pipelines ... Familiarity with multi-agent, retrieval-augmented generation (RAG), prompt engineering, evaluation ...

Familiarity with SOC/NOC operations workflows, incident management, and observability pipelines ... Familiarity with multi-agent, retrieval-augmented generation (RAG), prompt engineering, evaluation ...

Staff Engineer - AI Agent

Sunnyvale, CA · On-site

$179K - $260K/yr

Architect and implement scalable AI agent and backend systems for high‑volume, real‑time ... Familiarity with SOC/NOC operations workflows, incident management, and observability pipelines.

EOC Agent (Evening Shift)

Suitland, MD · On-site

$50K - $60K/yr

Description ActioNet - EOC Agent (Evening Shift) based onsite in Suitland, MD. Salary: $50-60K ... Experience working in an Enterprise Operations Center (EOC), Network Operations Center (NOC), or ...

EOC Agent (Evening Shift)

Suitland, MD · On-site

$50K - $60K/yr

Description ActioNet - EOC Agent (Evening Shift) based onsite in Suitland, MD. Salary: $50-60K ... Experience working in an Enterprise Operations Center (EOC), Network Operations Center (NOC), or ...

ActioNet - EOC Agent (Evening Shift) based onsite in Suitland, MD. Salary: $50-60K Apply technical ... Experience working in an Enterprise Operations Center (EOC), Network Operations Center (NOC), or ...

ActioNet - EOC Agent (Evening Shift) based onsite in Suitland, MD. Salary: $50-60K Apply technical ... Experience working in an Enterprise Operations Center (EOC), Network Operations Center (NOC), or ...

Description ActioNet - EOC Agent (Evening Shift) based onsite in Suitland, MD. Salary: $50-60K ... Experience working in an Enterprise Operations Center (EOC), Network Operations Center (NOC), or ...

Description ActioNet - EOC Agent (Evening Shift) based onsite in Suitland, MD. Salary: $50-60K ... Experience working in an Enterprise Operations Center (EOC), Network Operations Center (NOC), or ...

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Noc Agent information

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$20K

$57K

$113.5K

How much do noc agent jobs pay per year?

As of Sep 11, 2026, the average yearly pay for noc agent in the United States is $57,034.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What is a NOC agent?

A NOC Agent, or Network Operations Center Agent, is a professional responsible for monitoring and maintaining the computer networks and servers of an organization. Their main duties include detecting and responding to network issues, troubleshooting outages, ensuring system uptime, and escalating problems to the appropriate teams when necessary. NOC Agents work in shifts to provide 24/7 coverage, helping to minimize downtime and maintain optimal network performance for businesses.

What are the key skills and qualifications needed to thrive as a NOC agent, and why are they important?

To thrive as a NOC Agent, you need strong knowledge of networking fundamentals, system monitoring, and incident response, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools (such as SolarWinds, Nagios, or Zabbix) and ticketing systems is essential. Attention to detail, problem-solving skills, and effective communication are crucial soft skills for coordinating with technical teams and resolving issues quickly. These skills ensure network stability, minimize downtime, and maintain seamless operations for organizations.

What are the most common challenges faced by a NOC agent, and how can they be addressed?

NOC Agents often encounter challenges such as monitoring multiple systems simultaneously, responding quickly to alerts, and troubleshooting a wide range of network issues. These challenges can be addressed by developing strong attention to detail, staying organized, and maintaining clear communication with other IT teams. Regular training on the latest monitoring tools and proactive incident management practices also help NOC Agents stay effective in high-pressure situations, ensuring network uptime and reliability.

What is the difference between Noc Agent vs Network Technician?

AspectNoc AgentNetwork Technician
CredentialsTypically requires certifications like CompTIA Network+ or Cisco CCNAOften requires similar certifications, plus specialized training in network hardware
Work EnvironmentWorks in a Network Operations Center monitoring networks 24/7Works on-site or remotely troubleshooting and repairing network hardware and infrastructure
Employer & Industry UsageCommonly employed by ISPs, telecoms, and large enterprisesEmployed across various industries for network setup, maintenance, and repair

While both roles involve network systems, a Noc Agent primarily monitors and manages networks in a centralized environment, whereas a Network Technician focuses on hands-on hardware troubleshooting and repairs. Both roles require similar certifications and are vital in maintaining network integrity, but their daily tasks and work settings differ.

How much does a NOC agent make?

A NOC (Network Operations Center) agent typically earns between $40,000 and $70,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced agents with specialized skills can earn higher salaries, often working in shifts to monitor network infrastructure 24/7.

Is a NOC agent a good career?

A NOC (Network Operations Center) agent is responsible for monitoring and maintaining network infrastructure, often working in shifts and using tools like network management systems. It can be a stable entry-level IT role with opportunities for advancement into network administration or cybersecurity, especially with relevant certifications. The job requires technical skills, attention to detail, and the ability to respond quickly to network issues.

What are popular job titles related to Noc Agent jobs?

For Noc Agent jobs, the most frequently searched job titles are:

Infographic showing various Noc Agent job openings in the United States as of September 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 78% Physical, 2% Hybrid, and 20% Remote job distribution, with an average salary of $57,034 per year, or $27.4 per hour.

Staff Engineer - AI Agent

Sunnyvale, CA • On-site

Fortinet
Network Security • 10K+ employees

Full-time

Re-posted 22 days ago


Key responsibilities

  • Architect, build, and scale secure, performant backend and AI systems for high-volume, real-time operational workloads.

  • Integrate generative AI components, including LLMs and GenAI, into production workflows with fine-tuning, prompt orchestration, and retrieval pipelines.

  • Design and implement data flows, user interfaces, and AI service contracts to support trustworthy, real-time operational environments.


Job description

We are a cybersecurity company building a next-generation AI-driven operations platform, designed to power complex, high-stakes workflows. Our product integrates generative AI deeply into real-time operational environments-combining reasoning, retrieval, and automation into scalable, trustworthy systems.

1. ABOUT THE ROLE

We're a cybersecurity company building a next-generation AI-driven operations platform, designed to power complex, high-stakes workflows. The product integrates generative AI deeply into real-time operational environments-combining reasoning, retrieval, and automation into scalable, trustworthy systems.

We're looking for an Applied AI Engineer with strong backend and AI experience who can architect, build, and scale secure, performant systems. You'll work closely with product, AI/ML, and design teams to deliver capabilities that drive investigation speed, streamline operations, and unlock new modes of human-AI collaboration.

2. KEY RESPONSIBILITIES

2.1 Development

  • End-to-end ownership of complex system features: from backend services and API design to user-facing interactions.

  • Architect and implement scalable AI agent and backend systems for high-volume, real-time operational workloads.

  • Integrate LLMs and GenAI components into production workflows, including fine-tuning, prompt orchestration, retrieval pipelines, and evaluation loops.

  • Design and implement robust data flows (e.g., event streams, message queues, job orchestration) to support next-gen SOC/NOC capabilities.

  • Build resilient real-time user experiences (e.g., dashboards, streaming data visualization, multi-user collaboration).

  • Define clear contracts between AI services, backend APIs, and frontend clients.

  • Contribute to trustworthy AI delivery: streaming responses with structured outputs, redaction/guardrails, and human-in-the-loop review.

2.2 Collaboration

  • Partner with AI/ML engineers to productionize models, optimize inference pipelines, and collect feedback signals for iterative improvement.

  • Collaborate with design and frontend engineers to translate complex backend/AI systems into intuitive UIs.

  • Lead technical reviews, and help shape coding standards and architectural patterns.

  • Communicate clearly with both technical and non-technical stakeholders about trade-offs, performance, and reliability.

3. REQUIRED QUALIFICATIONS

3.1 Experience

  • Proven track record shipping data-intensive and AI-enhanced applications at scale.

  • Experience owning features from system architecture through production delivery.

  • BS: 5+ years in backend or full-stack systems for high-availability, security-sensitive environments OR

  • MS: 3+ years in the same OR

  • PhD: 0+ year in the same

3.2 Technical Skills

Core Backend & Platform (Must Have)

  • Proficiency with at least one modern backend runtime/language (e.g., Python, Go) and associated frameworks.

  • Strong background in designing APIs (REST/WebSocket/GraphQL) and integrating with real-time/event-driven systems.

  • Deep understanding of databases and storage paradigms (e.g., Postgres, graph DBs, time-series stores).

  • Experience with authentication/authorization, session management, and enterprise integrations.

  • Familiarity with distributed systems, scalability, and observability best practices.

AI/ML Integration (Strongly Desired)

  • Hands-on experience building or integrating AI systems in production.

  • Familiarity with multi-agent, retrieval-augmented generation (RAG), prompt engineering, evaluation, and guardrails.

  • Exposure to model fine-tuning workflows or orchestration frameworks for multi-tool AI agents.

Frontend (Nice-to-Have)

  • Solid proficiency with modern JavaScript/TypeScript and a component-based framework (React or equivalent).

  • Experience building data-heavy dashboards and visualization for real-time operations.

  • Understanding of streaming UX patterns (WebSocket/SSE) and responsive design systems.

Communication & Soft Skills

  • Strong problem-solving skills and attention to detail.

  • Excellent written and verbal communication.

  • Comfortable operating in fast-moving, ambiguous contexts.

  • Experience working with distributed teams.

4. PREFERRED QUALIFICATIONS (BONUS POINTS)

  • Experience with event-driven architectures, message queues, and background job orchestration.

  • Exposure to graph/time-series data modeling and visualization.

  • Knowledge of real-time collaboration systems (presence, concurrency control).

  • Familiarity with SOC/NOC operations workflows, incident management, and observability pipelines.

  • Contributions to open-source AI/ML tools or backend frameworks.

WHAT WE OFFER

  • Opportunity to shape the future of AI-assisted cybersecurity and operations at scale.

  • End-to-end ownership of high-impact product surfaces used daily by enterprise customers.

  • Collaborative environment with experienced engineers, researchers, and designers.

  • Continuous learning in AI/ML, distributed systems, and modern web technologies.

  • Flexible work arrangements and competitive compensation.y Desired)

  • Hands-on experience building or integrating AI systems in production.

  • Familiarity with multi-agent, retrieval-augmented generation (RAG), prompt engineering, evaluation, and guardrails.

  • Exposure to model fine-tuning workflows or orchestration frameworks for multi-tool AI agents.

Frontend (Nice-to-Have)

  • Solid proficiency with modern JavaScript/TypeScript and a component-based framework (React or equivalent).

  • Experience building data-heavy dashboards and visualization for real-time operations.

  • Understanding of streaming UX patterns (WebSocket/SSE) and responsive design systems.

Communication & Soft Skills

  • Strong problem-solving skills and attention to detail.

  • Excellent written and verbal communication.

  • Comfortable operating in fast-moving, ambiguous contexts.

  • Experience working with distributed teams.

Must be authorized to work in the U.S. without sponsorship.

The US base salary range for this full-time position is $179,500-$260,000. Exact salary offers will be determined by factors such as research focus, publication record, skill level, qualifications, and geographic location.

All roles are eligible to participate in the Fortinet equity program. Bonus eligibility is reviewed at the time of hire and annually at the company's discretion.

Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 500,000 customers trust Fortinet to protect their businesses.

We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at accommodations@fortinet.com.
 
Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying.