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Noc Representative Jobs (NOW HIRING)

FirstLight

NOC Technician

Victor, NY · On-site

... represents the internal and external customers and colleagues - professionalism is a must. · Must handle responsibilities by multi-tasking, working independently and with minimal direction. Must ...

New

FirstLight

NOC Technician

Albany, NY · On-site

... represents the internal and external customers and colleagues - professionalism is a must. · Must handle responsibilities by multi-tasking, working independently and with minimal direction. Must ...

New

FirstLight

NOC Technician

Manchester, NH · On-site

... represents the internal and external customers and colleagues - professionalism is a must. · Must handle responsibilities by multi-tasking, working independently and with minimal direction. Must ...

New

FirstLight

NOC Technician

Latham, NY · On-site

... represents the internal and external customers and colleagues - professionalism is a must. · Must handle responsibilities by multi-tasking, working independently and with minimal direction. Must ...

New

Boldyn Networks

NOC Engineer III

Las Vegas, NV · On-site

$130K - $152K/yr

NOC Engineer III Las Vegas, NV About the role As the Lead NOC Engineer, you will serve as the ... To build a workforce that's representative of the societies we serve. So that we can listen, learn ...

Boldyn Networks

NOC Engineer III

Las Vegas, NV · On-site

$130K - $152K/yr

NOC Engineer III Las Vegas, NV About the role As the Lead NOC Engineer, you will serve as the ... To build a workforce that's representative of the societies we serve. So that we can listen, learn ...

Network Data Systems

NOC Engineer

Schaumburg, IL · On-site

$45K - $65K/yr

NOC engineers perform a highly diverse range of duties within our NOC serving our customers in a ... The range represents a good faith estimate of the range that NDS reasonably expects to pay for this ...

Armada

Lead Data Center NOC Engineer

OR · On-site +1

$125K - $157K/yr

Represent the NOC during cross-functional incident bridges. Incident Command & Reliability: * Serve as Incident Commander for medium to high-severity incidents. * Own end-to-end incident lifecycle ...

DQE Communications LLC

NOC Technician

Pittsburgh, PA · On-site

$26.44/hr

This posting may not represent an immediate vacancy. Applications will be reviewed as hiring needs ... NOC technicians are responsible for collecting pertinent information for any event presented for ...

Armada

Lead Data Center NOC Engineer

Represent the NOC during cross-functional incident bridges. Incident Command & Reliability: * Serve as Incident Commander for medium to high-severity incidents. * Own end-to-end incident lifecycle ...

Corsica Technologies, Inc.

NOC Analyst

Scottsdale, AZ · On-site

The NOC Analyst is responsible for monitoring client environments, responding to alerts and service ... The analyst must be able to determine whether an alert represents an actual outage, a monitoring ...

Fusco Personnel, Inc.

NOC Engineer

Albany, NY

$75K - $105K/yr

NOC ENGINEER Troy, NY (In-Office) Fusco Personnel is recruiting for a proactive, detail-oriented ... Represent the company professionally in every interaction. * Safeguard the confidentiality ...

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Noc Representative information

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$44.2K

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How much do noc representative jobs pay per year?

As of Sep 10, 2026, the average yearly pay for noc representative in the United States is $44,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $43,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Noc Representative jobs?

For Noc Representative jobs, the most frequently searched job titles are:

Infographic showing various Noc Representative job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $44,219 per year, or $21.3 per hour.

NOC Technician

Victor, NY • On-site

FirstLight
Telecommunications • 501 - 1,000 employees
Learn more about FirstLightexternal

Full-time

Posted yesterday

New

FirstLight Fiber rating

8.9

Company rating: 8.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

The NOC Technician I has the responsibility of monitoring and maintaining the FirstLight Core Network. When the system malfunctions, the NOC technician troubleshoots the network at an initial triage level, makes repairs or refers to the next level of technical hierarchy (NOC Tech II) and gets the system back up as quickly as possible. This can require the technician to work at all hours of the day - depending on when the network disruption occurs. There are three main roles in the Network Operation Center (NOC). Surveillance, Repair, and Communications/Documentation. This is to quickly recognize network anomalies, ensure maximum possible service availability and performance, and to communication and document the actions of the NOC.


ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

· Provide 24-hour Network Health surveillance and alarm reporting utilizing network monitoring and surveillance software.

· Review and general clean-up of Ticket queue.

· Ensure timely resolution to trouble tickets.

· Ensure timely follow up with customers via e-mails or phone calls.

· Troubleshooting Network issues

· Carrier route testing

· Responsible for basic troubleshooting network routers and switches to isolate the trouble and take appropriate action to resolve.


REQUIRED SKILLS

· Associate Degree or Technical school is highly recommended with a strong knowledge of computer functionality.

· Word, Microsoft Excel, Microsoft Outlook.

· Cisco certifications and VoIP fundamentals a plus.

· One or more years of Network Operations experience or equivalent

· Must possess strong interpersonal skills and with ability to interact with all levels of employees in a professional manner.

· As an essential function of this position, the employee must be able to handle high levels of stress satisfactorily and be always congenial with other employees and customers.

· The NOC is a fast-paced environment, critical thinking is essential. Ideas will be extrapolated from one situation to another.

· Strict adherence to company policies, confidentiality, and mature judgment must be always demonstrated.

· Assigned duties should be performed in a timely and accurate manner.

· As this individual often represents the internal and external customers and colleagues – professionalism is a must.

· Must handle responsibilities by multi-tasking, working independently and with minimal direction. Must deliver objectives both individually and by interaction with others, therefore must demonstrate an understanding of organizational functions and departments.


REQUIRED SKILLSET

Basic familiarity with the operations and repair of telecommunications systems to include, but not limited to, the following hardware platforms:

  • Ciena 6500/One Control
  • CYAN(Ciena) Z33/77.
  • Telco Sys 71xx / EdgeGenie
  • Huawei SONET
  • Adva
  • Calix / CMS
  • Cisco (CCNA / CCDA Level)
  • Cisco SONET (ONS 15454) /CTC
  • Class V Voice (Genband DMS/C15), Meta
  • Ciena 6500/One Control
  • CYAN(Ciena) Z33/77.
  • Telco Sys 71xx / EdgeGenie

About FirstLight:

FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight’s clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments.

FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight’s equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.

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