NOC Technician
Saint Louis, MO · On-site
Description The NOC Agent manages the daily operations and support of the IT networks. The primary networks supported are the LAN/WAN, transport, telephone, wireless data, and mobile radio networks.
NOC Technician
Saint Louis, MO · On-site
Description The NOC Agent manages the daily operations and support of the IT networks. The primary networks supported are the LAN/WAN, transport, telephone, wireless data, and mobile radio networks.
NOC Engineer
Draper, UT · On-site
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people ... NOC Engineers troubleshoot and resolve routine and complex network, hardware, and OS issues in a ...
NOC Engineer
Draper, UT · On-site
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people ... NOC Engineers troubleshoot and resolve routine and complex network, hardware, and OS issues in a ...
NOC Engineer
Draper, UT · On-site
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people ... NOC Engineers troubleshoot and resolve routine and complex network, hardware, and OS issues in a ...
NOC Engineer
Draper, UT · On-site
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people ... NOC Engineers troubleshoot and resolve routine and complex network, hardware, and OS issues in a ...
NOC Engineer
Draper, UT · On-site
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people ... NOC Engineers troubleshoot and resolve routine and complex network, hardware, and OS issues in a ...
NOC Engineer
Draper, UT · On-site
Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people ... NOC Engineers troubleshoot and resolve routine and complex network, hardware, and OS issues in a ...
Partner Success Center Agent
$15 - $19.75/hr
Position Overview The PSC Agent is a customerfacing operational role responsible for incident ... NOC Coordination & Escalation Management * Coordinate closely with Nokia Managed Services NOC ...
Partner Success Center Agent
$15 - $19.75/hr
Position Overview The PSC Agent is a customerfacing operational role responsible for incident ... NOC Coordination & Escalation Management * Coordinate closely with Nokia Managed Services NOC ...
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NOC/IT Technician
Setauket, NY · On-site
$55K - $75K/yr
We are seeking a detail-oriented IT / NOC Technician to manage our internal infrastructure and ... Ensure all devices are properly "agent-ready," labeled, and documented within our configuration ...
Quick apply
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NOC/IT Technician
Setauket, NY · On-site
$55K - $75K/yr
We are seeking a detail-oriented IT / NOC Technician to manage our internal infrastructure and ... Ensure all devices are properly "agent-ready," labeled, and documented within our configuration ...
Partner Success Center Agent
Lanham, MD · On-site
$15 - $19.75/hr
Position Overview The PSC Agent is a customer‑facing operational role responsible for incident ... NOC Coordination & Escalation Management * Coordinate closely with Nokia Managed Services NOC ...
Quick apply
Partner Success Center Agent
Lanham, MD · On-site
$15 - $19.75/hr
Position Overview The PSC Agent is a customer‑facing operational role responsible for incident ... NOC Coordination & Escalation Management * Coordinate closely with Nokia Managed Services NOC ...
Partner Success Center Agent
Lanham, MD · On-site
$15 - $19.75/hr
Position Overview The PSC Agent is a customer-facing operational role responsible for incident ... NOC Coordination & Escalation Management * Coordinate closely with Nokia Managed Services NOC ...
Partner Success Center Agent
Lanham, MD · On-site
$15 - $19.75/hr
Position Overview The PSC Agent is a customer-facing operational role responsible for incident ... NOC Coordination & Escalation Management * Coordinate closely with Nokia Managed Services NOC ...
Staff Engineer - AI Agent
Sunnyvale, CA · On-site
Familiarity with SOC/NOC operations workflows, incident management, and observability pipelines ... Familiarity with multi-agent, retrieval-augmented generation (RAG), prompt engineering, evaluation ...
Staff Engineer - AI Agent
Sunnyvale, CA · On-site
Familiarity with SOC/NOC operations workflows, incident management, and observability pipelines ... Familiarity with multi-agent, retrieval-augmented generation (RAG), prompt engineering, evaluation ...
Staff Engineer - AI Agent
Sunnyvale, CA · On-site
Familiarity with SOC/NOC operations workflows, incident management, and observability pipelines ... Familiarity with multi-agent, retrieval-augmented generation (RAG), prompt engineering, evaluation ...
Staff Engineer - AI Agent
Sunnyvale, CA · On-site
Familiarity with SOC/NOC operations workflows, incident management, and observability pipelines ... Familiarity with multi-agent, retrieval-augmented generation (RAG), prompt engineering, evaluation ...
Staff Engineer - AI Agent
Sunnyvale, CA · On-site
Familiarity with SOC/NOC operations workflows, incident management, and observability pipelines ... Familiarity with multi-agent, retrieval-augmented generation (RAG), prompt engineering, evaluation ...
Staff Engineer - AI Agent
Sunnyvale, CA · On-site
Familiarity with SOC/NOC operations workflows, incident management, and observability pipelines ... Familiarity with multi-agent, retrieval-augmented generation (RAG), prompt engineering, evaluation ...
Familiarity with SOC/NOC operations workflows, incident management, and observability pipelines ... Familiarity with multi-agent, retrieval-augmented generation (RAG), prompt engineering, evaluation ...
Familiarity with SOC/NOC operations workflows, incident management, and observability pipelines ... Familiarity with multi-agent, retrieval-augmented generation (RAG), prompt engineering, evaluation ...
Staff Engineer - AI Agent
Sunnyvale, CA · On-site
Familiarity with SOC/NOC operations workflows, incident management, and observability pipelines ... Familiarity with multi-agent, retrieval-augmented generation (RAG), prompt engineering, evaluation ...
Staff Engineer - AI Agent
Sunnyvale, CA · On-site
Familiarity with SOC/NOC operations workflows, incident management, and observability pipelines ... Familiarity with multi-agent, retrieval-augmented generation (RAG), prompt engineering, evaluation ...
Familiarity with SOC/NOC operations workflows, incident management, and observability pipelines ... Familiarity with multi-agent, retrieval-augmented generation (RAG), prompt engineering, evaluation ...
Familiarity with SOC/NOC operations workflows, incident management, and observability pipelines ... Familiarity with multi-agent, retrieval-augmented generation (RAG), prompt engineering, evaluation ...
Familiarity with SOC/NOC operations workflows, incident management, and observability pipelines ... Familiarity with multi-agent, retrieval-augmented generation (RAG), prompt engineering, evaluation ...
Familiarity with SOC/NOC operations workflows, incident management, and observability pipelines ... Familiarity with multi-agent, retrieval-augmented generation (RAG), prompt engineering, evaluation ...
Familiarity with SOC/NOC operations workflows, incident management, and observability pipelines ... Familiarity with multi-agent, retrieval-augmented generation (RAG), prompt engineering, evaluation ...
Familiarity with SOC/NOC operations workflows, incident management, and observability pipelines ... Familiarity with multi-agent, retrieval-augmented generation (RAG), prompt engineering, evaluation ...
Senior Solutions Architect
Charlotte, NC · On-site
Establish human-to-agent operational transition strategies with governance, escalation, and ... NOC and IT operations centers * Service management organizations * Production support operating ...
Senior Solutions Architect
Charlotte, NC · On-site
Establish human-to-agent operational transition strategies with governance, escalation, and ... NOC and IT operations centers * Service management organizations * Production support operating ...
About the role As a Technical Operations Agent you are 3rd line technical support outside office ... Experience with technical support, NOC operations or systems-adjacent coursework * Prior hands-on ...
Quick apply
About the role As a Technical Operations Agent you are 3rd line technical support outside office ... Experience with technical support, NOC operations or systems-adjacent coursework * Prior hands-on ...
NOC and IT operations centers * Service management organizations * Production support operating ... AI agent frameworks and orchestration platforms * Automation Tools: Ansible, Rundeck * Workflow ...
NOC and IT operations centers * Service management organizations * Production support operating ... AI agent frameworks and orchestration platforms * Automation Tools: Ansible, Rundeck * Workflow ...
Provide leadership for NOC, Contact Center, and Enterprise Support operations. * Develop and ... agent-based workflows. * Drive adoption of ITIL and service management best practices. * Lead ...
Provide leadership for NOC, Contact Center, and Enterprise Support operations. * Develop and ... agent-based workflows. * Drive adoption of ITIL and service management best practices. * Lead ...
Noc Agent information
See salary details
$20K - $28.5K
9% of jobs
$34.8K is the 25th percentile. Wages below this are outliers.
$28.5K - $37K
21% of jobs
$37K - $45.5K
18% of jobs
The median wage is $46.5K / yr.
$45.5K - $54K
14% of jobs
$54K - $62.5K
12% of jobs
$64K is the 75th percentile. Wages above this are outliers.
$62.5K - $71K
7% of jobs
$71K - $79.5K
5% of jobs
$79.5K - $88K
4% of jobs
$88K - $96.5K
3% of jobs
$96.5K - $105K
5% of jobs
$105K - $113.5K
1% of jobs
$20K
$57K
$113.5K
How much do noc agent jobs pay per year?
As of Jun 7, 2026, the average yearly pay for noc agent in the United States is $57,034.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,000.00 and $70,000.00 per year, depending on experience, location, and employer.
What are the most common challenges faced by a NOC Agent, and how can they be addressed?
NOC Agents often encounter challenges such as monitoring multiple systems simultaneously, responding quickly to alerts, and troubleshooting a wide range of network issues. These challenges can be addressed by developing strong attention to detail, staying organized, and maintaining clear communication with other IT teams. Regular training on the latest monitoring tools and proactive incident management practices also help NOC Agents stay effective in high-pressure situations, ensuring network uptime and reliability.
How much do NOC agents make?
NOC agents typically earn an average salary ranging from $40,000 to $70,000 per year, depending on experience, location, and the complexity of the network environment. Entry-level positions may start lower, while experienced agents with certifications can earn higher salaries. The role often requires knowledge of network monitoring tools and shift work.
What is a NOC Agent?
A NOC Agent, or Network Operations Center Agent, is a professional responsible for monitoring and maintaining the computer networks and servers of an organization. Their main duties include detecting and responding to network issues, troubleshooting outages, ensuring system uptime, and escalating problems to the appropriate teams when necessary. NOC Agents work in shifts to provide 24/7 coverage, helping to minimize downtime and maintain optimal network performance for businesses.
What are the key skills and qualifications needed to thrive as a NOC (Network Operations Center) Agent, and why are they important?
To thrive as a NOC Agent, you need strong knowledge of networking fundamentals, system monitoring, and incident response, typically supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools (such as SolarWinds, Nagios, or Zabbix) and ticketing systems is essential. Attention to detail, problem-solving skills, and effective communication are crucial soft skills for coordinating with technical teams and resolving issues quickly. These skills ensure network stability, minimize downtime, and maintain seamless operations for organizations.
What is the difference between Noc Agent vs Network Technician?
| Aspect | Noc Agent | Network Technician |
|---|---|---|
| Credentials | Typically requires certifications like CompTIA Network+ or Cisco CCNA | Often requires similar certifications, plus specialized training in network hardware |
| Work Environment | Works in a Network Operations Center monitoring networks 24/7 | Works on-site or remotely troubleshooting and repairing network hardware and infrastructure |
| Employer & Industry Usage | Commonly employed by ISPs, telecoms, and large enterprises | Employed across various industries for network setup, maintenance, and repair |
While both roles involve network systems, a Noc Agent primarily monitors and manages networks in a centralized environment, whereas a Network Technician focuses on hands-on hardware troubleshooting and repairs. Both roles require similar certifications and are vital in maintaining network integrity, but their daily tasks and work settings differ.
More about Noc Agent jobs
What job categories do people searching Noc Agent jobs look for? The top searched job categories for Noc Agent jobs are:
Job description
Company Description
Business Integra (BI) is an award-winning global provider of information technology (IT) services and solutions infused with leading-edge technologies; and has been recognized by Inc. magazine as one of the fastest growing 500 companies across both government and commercial sectors. Located just outside of our Nation's Capital in suburban Maryland - BI provides end-to-end solutions in application development, consulting, and re-engineering across all major technologies. Our solutions and services help build enduring relationships with our clients.
Job Description
Description
The NOC Agent manages the daily operations and support of the IT networks. The primary networks supported are the LAN/WAN, transport, telephone, wireless data, and mobile radio networks. Utilize a variety of monitoring tools and network element management systems to triage, troubleshoot and remotely repair problems with the Ameren Networks. Implement software upgrades to network elements as required and participate in the change process to add or delete network elements. Provide support to IT field operations personnel, dispatch field support personnel as required, dispatch contractors, open and manage tickets with equipment vendors and carriers. BS in Computer Science, MIS, Engineering, or equivalent computer related degree from an ACCREDITED college or university. Consideration may be given to candidates with extensive related experience without the academic requirements. CCNA Preferred; MPLS Knowledge preferred;
Qualifications
4+year of experience in 3 or more of the following: Windows, Windows Server; Unix or Linux operating systems; LAN/WAN and telecommunications networks. Telecommunications experience should include telephony, mobile radio, multiplexing, TDM networks and IP networks. 3+ years of recent telecommunication experience in any of the following fields: PBX, Call Center technologies, Telecommunication services configuration management, and procurement. Candidate should possess skills in Customer Focus, Sense of Urgency, Decision Making, Core Application Systems, Problem Solving, Teamwork, Technical Troubleshooting, Network Architecture & Telecommunications. ServiceNow ticketing system knowledge preferred.
Additional Information
Contact with me on Linkedin: https://www.linkedin.com/in/monucimage
Email:- Monu.kumar@biitservices. com
301-474-9600 *180
kindly Apply for this position and share your updated Resume if you are actively looking for a change.
Business Integra (BI) is an award-winning global provider of information technology (IT) services and solutions infused with leading-edge technologies; and has been recognized by Inc. magazine as one of the fastest growing 500 companies across both government and commercial sectors. Located just outside of our Nation's Capital in suburban Maryland - BI provides end-to-end solutions in application development, consulting, and re-engineering across all major technologies. Our solutions and services help build enduring relationships with our clients.
Job Description
Description
The NOC Agent manages the daily operations and support of the IT networks. The primary networks supported are the LAN/WAN, transport, telephone, wireless data, and mobile radio networks. Utilize a variety of monitoring tools and network element management systems to triage, troubleshoot and remotely repair problems with the Ameren Networks. Implement software upgrades to network elements as required and participate in the change process to add or delete network elements. Provide support to IT field operations personnel, dispatch field support personnel as required, dispatch contractors, open and manage tickets with equipment vendors and carriers. BS in Computer Science, MIS, Engineering, or equivalent computer related degree from an ACCREDITED college or university. Consideration may be given to candidates with extensive related experience without the academic requirements. CCNA Preferred; MPLS Knowledge preferred;
Qualifications
4+year of experience in 3 or more of the following: Windows, Windows Server; Unix or Linux operating systems; LAN/WAN and telecommunications networks. Telecommunications experience should include telephony, mobile radio, multiplexing, TDM networks and IP networks. 3+ years of recent telecommunication experience in any of the following fields: PBX, Call Center technologies, Telecommunication services configuration management, and procurement. Candidate should possess skills in Customer Focus, Sense of Urgency, Decision Making, Core Application Systems, Problem Solving, Teamwork, Technical Troubleshooting, Network Architecture & Telecommunications. ServiceNow ticketing system knowledge preferred.
Additional Information
Contact with me on Linkedin: https://www.linkedin.com/in/monucimage
Email:- Monu.kumar@biitservices. com
301-474-9600 *180
kindly Apply for this position and share your updated Resume if you are actively looking for a change.
About Business Integra
Sourced by ZipRecruiter
Industry
It services
Company size
201 - 500 Employees
Headquarters location
Bethesda, MD, US
Year founded
2001