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No Fault Jobs (NOW HIRING)

Director, No Fault

Brooklyn, NY

$119.30K - $149.12K/yr

Director, No Fault DEPT/DIV: Legal SUPERVISOR: Agency General Counsel - NYCT & Bus WORK LOCATION: 130 Livingston Street, Brooklyn, NY 11201 HOURS OF WORK: 9:00 am - 5:30 pm (7.5 hours/day) or as ...

Claims Manager, No Fault DEPT/DIV: Legal SUPERVISOR: Agency General Counsel - NYCT & Bus WORK LOCATION: 130 Livingston St, Brooklyn, NY 11201 HOURS OF WORK: 9:00 am - 5:30 pm (7.5 hours/day) or as ...

No-Fault Arbitration Paralegal responsibilities include, but are not limited to: * Reviewing AR-1 submissions * Preparing Conciliations * Reviewing medical records * Appearing for AAA hearings

New

No-Fault Arbitration Paralegal responsibilities include, but are not limited to: * Reviewing AR-1 submissions * Preparing Conciliations * Reviewing medical records * Appearing for AAA hearings

NO FAULT SUPERVISOR

Queens, NY · On-site

$75K - $85K/yr

No Fault Supervisor will be responsible for: The effective and efficient use of departmental resources and available tools in protecting the exposures, handling the incoming claims in accordance with ...

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No Fault information

What are the key skills and qualifications needed to thrive as a No Fault Claims Adjuster, and why are they important?

To thrive as a No Fault Claims Adjuster, you need a solid understanding of insurance principles, claims processing, and legal regulations, often supported by a relevant degree or industry certifications. Familiarity with claims management software, policy databases, and document management systems is crucial. Attention to detail, negotiation skills, and clear communication set top adjusters apart in handling complex cases. These skills ensure accurate assessments, regulatory compliance, and effective resolution of claims for both clients and insurers.

What are some common challenges faced by No Fault insurance claims adjusters, and how can they be managed effectively?

No Fault insurance claims adjusters often face challenges such as managing a high volume of claims, navigating complex state regulations, and dealing with potentially fraudulent claims. To manage these effectively, adjusters need strong organizational skills, attention to detail, and a solid understanding of legal requirements in their jurisdiction. Collaboration with legal teams, medical professionals, and policyholders is key to ensuring accurate and fair claim resolution. Ongoing training and leveraging technology can also help adjusters stay updated on best practices and regulatory changes.

What are 'No Fault' jobs?

'No Fault' jobs typically refer to roles related to the no-fault insurance industry, particularly in areas such as claims adjusting, case management, or legal support. In a no-fault insurance system, each party’s own insurance covers their losses regardless of who caused the accident, often seen in auto insurance. Professionals in these positions handle claims, process paperwork, and ensure compliance with no-fault laws and regulations. They may work for insurance companies, law firms, or third-party administrators. The main goal is to facilitate fair and efficient resolution of claims without assigning blame for the accident.

What is the difference between No Fault vs Claims Adjuster?

AspectNo FaultClaims Adjuster
CredentialsTypically requires a high school diploma or equivalent; licensing may be needed in some statesRequires a high school diploma; licensing or certification often required
Work EnvironmentPrimarily office-based, handling insurance claims related to accidents and injuriesOffice or field-based, investigating and settling insurance claims
Industry UsageUsed in insurance industry, especially auto insurance claimsCommon in insurance industry, especially in auto, property, and casualty claims

While both roles are involved in insurance claims, No Fault typically refers to a type of auto insurance coverage that pays for injuries regardless of fault, whereas Claims Adjusters investigate and settle claims. Understanding these differences helps clarify job responsibilities and industry terminology.

More about No Fault jobs
What cities are hiring for No Fault jobs? Cities with the most No Fault job openings:
What states have the most No Fault jobs? States with the most job openings for No Fault jobs include:
Infographic showing various No Fault job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, and 14% Hybrid job distribution.
Director, No Fault

$119.30K - $149.12K/yr

Full-time, Part-time

Posted 16 days ago


Metropolitan Transportation Authority rating

7.5

Company rating: 7.5 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

37th of 76 rated public transport


Job description

Description
Position at MTA Headquarters
JOB TITLE:
Director, No Fault
DEPT/DIV:
Legal
SUPERVISOR:
Agency General Counsel - NYCT & Bus
WORK LOCATION:
130 Livingston Street, Brooklyn, NY 11201
HOURS OF WORK:
9:00 am - 5:30 pm (7.5 hours/day) or as required
FULL/PART-TIME
FULL
SALARY RANGE:
$119,295 - $149,119
DEADLINE:
Until filled
This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.
Opening:
The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation's largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.
Job Summary:
This position manages the MTA Law Department's No-Fault Unit, which handles all aspects of administration, litigation, and payment of No-Fault claims made against the MTA, New York City Transit, and their affiliates and/or subsidiaries in compliance with applicable New York law and regulations. The No-Fault Unit includes claims examiners, administrative staff, attorney(s), and investigators. In addition, the No-Fault Unit utilizes vendors and outside law firms for additional support, including representation at arbitrations and other purposes.
Responsibilities:
  • Plan, direct, and oversee the activities of subordinates in carrying out their responsibilities. Provide guidance, technical assistance, and training.
  • Ensure no-fault claims are administered properly and in a timely fashion in accordance with all applicable laws, regulations, and fee schedules.
  • Oversee the No-Fault Investigations program to ensure effective review of claims, medical providers, and invoices for fraud.
  • Monitor in-house and outside counsel's case preparation and handling of arbitration proceedings.
  • Develop and implement strategic initiatives to increase the efficiency and effectiveness of the No-Fault Unit.
  • Prepare reports regarding No-Fault unit data as requested by the General Counsel and other Law Department leadership.
  • Act as liaison to the New York State Department of Financial Services and other government entities and respond to complaints and audits concerning No-Fault claims handling.
  • Select, develop, and motivate personnel within the department. Provide career development for subordinates. Provide prompt and effective coaching and counseling.
  • Review the performance of staff. Responsible for discipline/termination of employees when necessary.
  • Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential

Required Knowledge/Skills/Abilities:
  • Strong leadership and management skills
  • Strong communication and interpersonal skills
  • Ability to advise senior management
  • Data analytics and reporting skills

Required Education and Experience:
  • Bachelor's degree in business, finance, accounting, transportation, public policy, or a related field, or an equivalent combination of education and experience, may be considered.
  • Minimum 10 years of No-Fault experience
  • Minimum 4 years in a managerial or leadership role

The Following is/are preferred:
  • Minimum 4 years of insurance Company experience, particularly leading a team of No-Fault professionals, including claims examiners and investigators
  • Minimum 2 years of public sector experience, particularly in New York City or New York State.

Other Information
May need to work outside of normal work hours (i.e., evenings and weekends)
Travel may be required to other MTA locations or other external sites.
According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").
Equal Employment Opportunity
MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.
The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.

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