Coral Gables, FL · On-site
... no legal advice, no settlement guidance. · De-escalate without exposing ownership or clinical teams. Affiliate & Medical Coordination · Conduct weekly reviews with affiliate medical partners: o ...
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Coral Gables, FL · On-site
... no legal advice, no settlement guidance. · De-escalate without exposing ownership or clinical teams. Affiliate & Medical Coordination · Conduct weekly reviews with affiliate medical partners: o ...
Marianna, FL · On-site +1
Knowledge of the No-Fault auto insurance policy and Florida No-Fault Statute. * A solid understanding of the claims policies and procedures in resolving pre-suit PIP demands. * Strategic-minded, and ...
Marianna, FL · On-site +1
Knowledge of the No-Fault auto insurance policy and Florida No-Fault Statute. * A solid understanding of the claims policies and procedures in resolving pre-suit PIP demands. * Strategic-minded, and ...
Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Addresses and resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment.
Jacksonville, FL · On-site
Resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment. Collaborates with the ...
Jacksonville, FL · On-site
Resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment. Collaborates with the ...
Jacksonville, FL · On-site
Resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment. Collaborates with the ...
Jacksonville, FL · On-site
Resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment. Collaborates with the ...
Resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment. Collaborates with the ...
Resolves adverse situations including disgruntled customers or employees, drive-offs, no-fault product policies, invalid credit cards, and broken or malfunctioning equipment. Collaborates with the ...
| Aspect | No Fault | Claims Adjuster |
|---|---|---|
| Credentials | Typically requires a high school diploma or equivalent; licensing may be needed in some states | Requires a high school diploma; licensing or certification often required |
| Work Environment | Primarily office-based, handling insurance claims related to accidents and injuries | Office or field-based, investigating and settling insurance claims |
| Industry Usage | Used in insurance industry, especially auto insurance claims | Common in insurance industry, especially in auto, property, and casualty claims |
While both roles are involved in insurance claims, No Fault typically refers to a type of auto insurance coverage that pays for injuries regardless of fault, whereas Claims Adjusters investigate and settle claims. Understanding these differences helps clarify job responsibilities and industry terminology.
For No Fault jobs in Florida, the most frequently searched job titles are:
The top searched job categories for No Fault jobs in Florida are:
Cities in Florida with the most No Fault job openings:
Full-time
Re-posted 17 days ago
Overview
We are seeking a strategic and analytical Audit Account Manager to oversee all attorney auditing, and lifecycle continuity from onboarding through treatment completion. This role acts as the liaison between our internal Retention Team, affiliate medical providers, and partnering law firms to ensure accuracy of case classifications, prevent wrongful drops, and sustain long-term client engagement.
The ideal candidate is bilingual, data-driven, law-firm facing, and capable of leading audit oversight with zero tolerance for data gaps or misclassification.
Core Responsibilities
Attorney & Account Management
· Conduct weekly meetings with partnering attorneys to review:
o current caseload status
o drops and voids
o classification accuracy
o treatment continuity issues
· Review and present weekly mutual spreadsheet performance and retention metrics.
· Escalate systemic gaps or repeat drop reasoning to leadership with recommendations.
Audit Oversight
· Lead full audit review of all attorney-classified drops.
· Identify patterns of:
o wrongful termination of treatment cases
o classification inaccuracies
o non-responsive firms
o delays in medical approvals or lien disputes
· Prepare weekly audit reports summarizing:
o save opportunities
o misclassified drops
o trends in firm-based friction
o recoverable referrals
Client Relations & Escalation
· Serve as point of contact for high-risk or dissatisfied clients to protect firm and provider relationships.
· Ensure compliance with boundaries: no legal advice, no settlement guidance.
· De-escalate without exposing ownership or clinical teams.
Affiliate & Medical Coordination
· Conduct weekly reviews with affiliate medical partners:
o treatment adherence
o missed-appointment patterns
o reporting compliance
o incomplete or late documentation
· Flag all clinics or firms failing to update treatment logs.
Data & Reporting
· Maintain retention tracking across:
o Problem Portal
o Google Sheets
o shared KPI dashboards
· Ensure:
o daily case updates
o treatment visit entries
o drop reasons accuracy
o follow-up status
Performance Strategy
· Diagnose root causes behind drops and retention failures.
· Build monthly corrective plans based on:
o attorney friction trends
o clinic compliance failures
o repeated client disengagement reasons.
KPIs
· % of attorney drops reversed or saved
· reduction in wrongful drops
· treatment continuation rate
· weekly audit accuracy scoring
· documented follow-up compliance
improvement in attorney cooperation % by firm
Requirements:Required Qualifications
· Bilingual (English/Spanish)
· Strong analytical experience with case auditing or legal ops
· 3–5+ years account management in:
o personal injury
o medical-legal integration
o retention operations
· Advanced Google Sheets / CRM proficiency
· Experience handling escalations and law-firm facing communications
· Strong boundary management and professionalism under pressure
Competencies
· Zero-deflection accountability
· Investigative problem solving
· Ability to handle high-escalation clients without emotional absorption
· Impeccable documentation discipline
· Calm, executive communication
