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No Experience Help Desk Jobs in Boca Raton, FL (NOW HIRING)

SCCU

Service Desk Admin I

Hollywood, FL · On-site

$46K - $48K/yr

... prior experience of information technology as a technical support or helpdesk technician or ... Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts! Schedule

SCCU

Service Desk Admin I

Miramar, FL · On-site

$46K - $48K/yr

... prior experience of information technology as a technical support or helpdesk technician or ... Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts! Schedule

Sage Dental

Service Desk Technician

Boca Raton, FL · On-site

Minimum of 1-3 years of experience in a help desk role. * Certifications are a plus. * Experience supporting Windows machines, Citrix, O365 apps, and printers preferred. * Excellent communication ...

Mapei

IT Helpdesk Technician

Deerfield Beach, FL · On-site

As a Help Desk Technician, you will support smooth IT operations by resolving technical issues and ... * 1-2 years of related experience or equivalent combination of education and training.

TGI MAIN COMPANY

Helpdesk Tier 1

Boca Raton, FL

$50K - $60K/yr

Helpdesk Tier 1 iPower Technologies, a dynamic IT corporation offering comprehensive computer and ... The ideal candidate will possess relevant experience in a high-paced Business IT Support ...

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All JobsHelp Desk JobsNo Experience Help Desk JobsNo Experience Help Desk Jobs in Boca Raton, FL

No Experience Help Desk information

See Boca Raton, FL salary details

$12

$21

$32

How much do no experience help desk jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for no experience help desk in Boca Raton, FL is $21.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.62 per hour, depending on experience, location, and employer.

Is it possible to get a help desk job with no experience?

Help desk jobs often do not require prior experience, especially entry-level positions that focus on customer service and basic technical support. Candidates typically need good communication skills, basic computer knowledge, and may benefit from certifications like CompTIA A+ to improve their chances. Employers may provide on-the-job training for technical tasks.

What is the difference between No Experience Help Desk vs No Experience Customer Support Representative?

AspectNo Experience Help DeskNo Experience Customer Support Representative
Required CredentialsHigh school diploma or equivalent; basic technical knowledgeHigh school diploma or equivalent; strong communication skills
Work EnvironmentIT departments, technical support centersCall centers, retail, online support
Industry UsageTechnology, IT servicesRetail, e-commerce, service industries
Common Search/ComparisonYesYes

While both roles often require minimal experience and focus on customer interaction, the No Experience Help Desk emphasizes technical troubleshooting within IT environments, whereas the No Experience Customer Support Representative centers on general customer service across various industries.

What skills and qualifications are needed to succeed as a no experience help desk professional?

To thrive as a No Experience Help Desk professional, you need basic computer literacy, troubleshooting abilities, and a high school diploma or equivalent. Familiarity with ticketing systems, remote desktop tools, and common operating systems is beneficial, even if gained through personal use or self-study. Strong communication, patience, and a customer-focused attitude are soft skills that set candidates apart. These skills and qualities are important for effectively resolving technical issues and providing excellent support to users.

What is a no experience help desk?

'No Experience Help Desk' jobs are entry-level IT support positions designed for individuals without prior professional experience in technology or customer service roles. These jobs typically involve assisting users with basic technical issues, troubleshooting hardware or software problems, and escalating more complex issues to senior staff. Employers often provide on-the-job training and look for candidates with good communication skills, a willingness to learn, and basic computer literacy. These roles are a great way to start a career in IT and develop valuable skills for future advancement.

What challenges do entry-level no experience help desk professionals face, and how can they overcome them?

Entry-level help desk professionals often face challenges such as learning to troubleshoot unfamiliar technical issues, managing multiple support requests simultaneously, and communicating effectively with users who have varying levels of technical knowledge. To overcome these challenges, new hires should take advantage of training resources, proactively ask questions, and seek mentorship from more experienced team members. Developing strong customer service skills and maintaining a positive, patient attitude can also help them build confidence and resolve issues more efficiently.
What are the most commonly searched types of Help Desk jobs in Boca Raton, FL? The most popular types of Help Desk jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for No Experience Help Desk jobs? Cities near Boca Raton, FL with the most No Experience Help Desk job openings:
No Experience Help Desk jobs near you
Infographic showing various No Experience Help Desk job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $45,696 per year, or $22 per hour.

Service Desk Admin I

SCCU

Hollywood, FL • On-site

$46K - $48K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

At Space Coast Credit Union (SCCU), our members are at the heart of everything we do. Since 1951, we’ve been committed to delivering financial services founded on integrity and a people-first philosophy.
As a Service Desk Admin I, you will be responsible for delivering end user technical support over the phone in a call center environment. This is a Tier 1 support role with the responsibility of performing initial triage of a support call and solving range of routine hardware and software technical issues. The incumbent will perform basic technical troubleshooting to resolve technical incidents using documented support processes and/or knowledge bases or will escalate the issue to the Tier 2 support level. The candidate must be comfortable providing technical direction to non-technical users over the phone. The candidate must possess excellent diplomacy and communication skills as well as a strong desire to provide excellent customer service.
Why Join SCCU?
  • Member-Focused Mission: Be part of a not-for-profit organization that reinvests in its members.
  • Flexible Schedule Options
  • Career Growth: We prioritize internal promotions and offer on-the-job training.
Service Desk Administrator I Key Responsibilities
  • Responds to end user trouble calls to resolve routine application software problems or assist with hardware issues remotely when possible. Routes calls as needs for more non-routine questions. Track tickets in an incident management system to properly identify problem and resolution for a shared knowledge base or escalate and assign as needed for higher level support.
  • Resolve daily issues of a non-complex scope that impact the team and overall business objectives.
  • Coordinates with fellow technicians, and higher tier support resources to expedite the handling of urgent trouble reports and share input for documentation of problem resolution to help build a skills knowledge database.
  • Perform duties as assigned to the Service Desk as needed to meet customer/end user demands.
  • Incumbent will be required to meet or exceed defined performance metrics related to incident resolution, call throughput and quality to be eligible for grade advancement.
  • Other duties and responsibilities as assigned.
Service Desk Admin I
  • 1 to 3 years prior experience of information technology as a technical support or helpdesk technician or customer support experience is required. Financial institution knowledge is a plus.
  • A two year college degree or specialized course study or equivalent experience is required. Certifications such as CompTIA A+ can substitute for education or experience.
Service Desk Admin I Compensation
$46,130.00 - $48,847.00
SCCU Benefits
  • Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.
  • Financial Perks: 401(k) match (5%), HSA match, and SCCU-paid insurance (short/long-term disability, life insurance).
  • Education Support: Tuition reimbursement after one year of service.
  • Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays.
  • Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts!
Schedule
  • Standard hours are M – F 8:00 AM – 5:00 PM. Rotating Saturdays

About SCCU
Since 1951, Space Coast Credit Union (SCCU) has proudly served our community, growing to over 685,000 members and managing $9 billion in assets. With 67 branches spanning Florida’s east coast, we are the third-largest credit union in the state. In 2025, we expanded into Orange County to better serve the growing East Orlando market.
As a not-for-profit financial institution, SCCU is dedicated to putting our members first. Unlike traditional banks, we return profits to our members through better rates, lower fees, and enhanced services. While we offer the same financial products—like checking, savings, and loans—our focus remains on empowering our members and supporting their financial well-being. With local decision-making and a commitment to exceptional service, we strive to make a meaningful difference in the lives of those we serve.
At SCCU, we also prioritize our team members by fostering a supportive and collaborative environment that encourages career growth and development. As we continue to grow, we are seeking talented, member-focused professionals to join our team and help deliver innovative financial solutions and outstanding service.
I UNDERSTAND this application a legal document for purposes of your employment. Upon acceptance of an offer with SCCU, I UNDERSTAND that I will be required to complete background, employment verifications, and drug screening. I UNDERSTAND further that any misstatements or omissions in this application and pre-employment process can be considered falsification and will result in a decision not to hire me, or to discharge me if discovered after I am hired. I UNDERSTAND that the information requested regarding date of birth, race and sex is for the sole purpose of gathering the above information accurately, and will not be used to discriminate against me in violation of any law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hired
SCCU is a drug-free workplace. I understand that as a condition of my employment, I will be required to submit to any testing for the presence of drugs, and to submit to any procedure to assess my qualifications for employment. If hired, I ALSO AGREE that if I am hired, my employment is for no definite time and may be terminated at any time without prior notice.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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