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No Experience Desktop Support Jobs in Reno, NV (NOW HIRING)

Performs basic and moderately complex troubleshooting activities for desktops and laptops. May ... Previous customer service experience is a plus Certifications and/or Qualifications: * Maintain all ...

Performs basic and moderately complex troubleshooting activities for desktops and laptops. May ... Previous customer service experience is a plus Certifications and/or Qualifications: * Maintain all ...

Performs basic and moderately complex troubleshooting activities for desktops and laptops. May ... Previous customer service experience is a plus Certifications and/or Qualifications: * Maintain all ...

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No Experience Desktop Support information

See Reno, NV salary details

$13

$22

$32

How much do no experience desktop support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for no experience desktop support in Reno, NV is $22.90, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $24.66 per hour, depending on experience, location, and employer.

What is a no experience desktop support?

A No Experience Desktop Support job is an entry-level role where you assist users with basic computer issues, such as software installations, troubleshooting hardware problems, and setting up network connections. Employers hiring for these roles often provide on-the-job training, so prior experience isn't required. Strong problem-solving skills, customer service abilities, and a willingness to learn are essential. This position is a great way to start a career in IT and gain hands-on technical experience.

What are the typical daily responsibilities for someone in a no experience desktop support position?

As a No Experience Desktop Support technician, your daily tasks often include answering user support tickets, troubleshooting hardware and software issues, setting up new computers or accounts, and assisting with password resets. You may also provide step-by-step guidance to employees, escalate complex problems to senior team members, and document solutions for future reference. Collaboration with IT colleagues and clear communication with users are key parts of your routine. This role is designed to build your technical skills while gaining hands-on experience in a supportive team environment.

What are the key skills and qualifications needed to thrive in the no experience desktop support position, and why are they important?

To thrive as a No Experience Desktop Support professional, you need a fundamental understanding of computer hardware, operating systems, and troubleshooting concepts, often acquired through self-study or entry-level IT courses. Familiarity with Windows and Mac OS, basic networking tools, and optionally CompTIA A+ or similar beginner certifications is helpful. Strong communication, patience, and problem-solving skills set you apart in this customer-facing role. These abilities are essential for efficiently resolving user issues and supporting smooth business operations in a fast-paced environment.

What are the most commonly searched types of Desktop Support jobs in Reno, NV?

The most popular types of Desktop Support jobs in Reno, NV are:

What are popular job titles related to No Experience Desktop Support jobs in Reno, NV?

For No Experience Desktop Support jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching No Experience Desktop Support jobs in Reno, NV look for?

The top searched job categories for No Experience Desktop Support jobs in Reno, NV are:

What cities near Reno, NV are hiring for No Experience Desktop Support jobs?

Cities near Reno, NV with the most No Experience Desktop Support job openings:

Infographic showing various No Experience Desktop Support job openings in Reno, NV as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $47,626 per year, or $22.9 per hour.

$41K/yr

Full-time, Part-time

Re-posted 27 days ago


Job description

The Medical Support Assistant (MSA) is responsible for scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines. Assignments include, but are not limited to: scheduling, canceling, re-scheduling patient's appointments and/or consults; entering no-show information; monitoring the electronic wait list; preparing for clinic visits; monitoring both inpatient and outpatient appointments for areas of responsibility.
Qualifications:Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Experience and Education.
    • Experience. No Experience Required.
    • Education. Must have high school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education.
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
  • Grandfathering Provision. Employees in VHA assigned to this occupation, under a permanent, appropriate, and legal placement on the effective date of the qualification standard, are considered to have met all qualification requirements for the grade and/or assignment held, including positive education and registration/certification where applicable. For employees who do not meet all the basic or assignment-specific requirements in this standard but met the qualifications applicable to the position at the time they were appointed, the following provisions apply:
    • Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed on a temporary or permanent basis until they fully meet the basic requirements of the standard.
    • Employees retained in this occupation under this provision who subsequently leave the occupation lose protected status and must meet the full VA qualification standard requirements in effect at the time of re-entry to the occupation.
  • Foreign Education. To be creditable, education completed outside the U.S. must have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and such education must have been deemed at least equivalent to that gained in conventional U.S. programs.
  • English Language Proficiency. MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3.j.
Grade Requirements:
  • Creditable Experience
    • Knowledge of MSA Practices. To be creditable, the experience must have demonstrated the knowledge, skills, and abilities (KSAs) associated with current MSA responsibilities or an equivalent administrative patient support role in a non-VA medical inpatient or outpatient setting. Experience satisfying this requirement may be paid/non-paid employment as an MSA or an equivalent position in a non-VA hospital or clinic setting.
    • Quality of Experience. Qualifying experience must be at a level comparable to MSA experience or equivalent administrative clinical support role in a non-VA medical inpatient or outpatient setting at the next lower grade level. For all assignments above the full performance level, the higher-level duties must consist of significant scope, administrative independence, complexity (difficulty), and a range of varieties as described in this standard, at the specified grade level and be performed by the incumbent at least 25% of the time. 5
    • Part-Time Experience. Part-time experience as an MSA or equivalent administrative patient support in a non-VA medical inpatient or outpatient setting is creditable according to its relationship to the full-time workweek. For example, an MSA employed 20 hours a week, or on a 1/2-time basis, would receive one full-time workweek of credit for each two weeks of service.
Grade Determinations: In addition to the basic requirements for employment listed in paragraph 3 above, the following education and experience criteria must be met when determining the grade of candidates:
  • Medical Support Assistant, GS-3
    • Experience or Education. None beyond the basic requirements.
    • Demonstrated Knowledge, Skills, and Abilities. Candidates must demonstrate all of the KSAs below:
      • Ability to meet, communicate, and interact with individuals in a courteous and helpful manner in order to give instructions and arrange appointments.
      • Ability to utilize computer systems to enter administrative data in patient systems.
      • Ability to learn and utilize basic medical terminology to record patient messages and physician requests pertaining to follow-up medical care.
  • Medical Support Assistant, GS-4
    • Experience. One year of creditable experience equivalent to the next lower grade level. OR,
    • Education. One years of education above high school.
    • Demonstrated Knowledge, Skills, and Abilities. Candidates must demonstrate all of the KSAs below:
      • Ability to meet, communicate, and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner in order to facilitate medical care for patients.
      • Ability to use, and navigate between, various types of office automation equipment and software (i.e. computer systems, web based scheduling programs; insurance collection system; scanning software, multiple line phone systems; electronic faxing programs) to support patient care.
      • Knowledge of basic medical terminology to assist in the provision of care to patients.
      • Skill in recording patient messages and understanding physician requests pertaining to follow-up medical care in internal or external clinics.
  • Medical Support Assistant, GS-5
    • Experience. One year of creditable experience equivalent to the next lower grade level. OR
    • Education. Two years of education above high school.
    • Demonstrated Knowledge, Skills, and Abilities. Candidates must demonstrate all of the KSAs below:
      • Ability to operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and/or reports.
      • Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients.
      • Ability to schedule medical appointments in a clinical setting.
      • Ability to work independently in the accomplishment of a wide variety of duties performing patient support work.
      • Ability to communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers.
      • Skill in customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution.
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.
The full performance level of this vacancy is GS-05. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-03 to GS-05.
Preferred Experience: Previous hospital experience, Basic Life Support certification, customer service experience, and admission/discharge experience.
Physical Requirements: See VA Directive and Handbook 5019.Education:Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.Employment Type: OTHER