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Contract Desktop Support Jobs in Reno, NV (NOW HIRING)

Desktop Technician

Carson City, NV · On-site

$40K - $43K/yr

Gunnison is seeking a Desktop Technician to support the Department of the Interior/Indian Affairs ... contract-specific budget constraints and organizational requirements. Gunnison Consulting Group ...

IT MANAGER 3

Carson City, NV · On-site

$95K - $144K/yr

... and Desktop Support. The incumbent is expected to exemplify professional leadership standards ... Develop, examine, and evaluate contracts for purchases of materials and services Develop and ...

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Contract Desktop Support information

See Reno, NV salary details

$10

$26

$45

How much do contract desktop support jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for contract desktop support in Reno, NV is $26.92, according to ZipRecruiter salary data. Most workers in this role earn between $20.62 and $30.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Contract Desktop Support specialist, and why are they important?

To thrive as a Contract Desktop Support specialist, you need solid knowledge of hardware troubleshooting, operating systems, and network fundamentals, often backed by a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote support tools, ticketing systems, and software deployment platforms is typically required. Strong customer service, problem-solving abilities, and effective communication skills help you resolve issues efficiently and build trust with end-users. These skills ensure minimized downtime, high user satisfaction, and smooth daily operations in diverse organizational environments.

What are some common challenges faced by Contract Desktop Support professionals, and how can they best address them?

Contract Desktop Support professionals often encounter challenges such as quickly adapting to new IT environments, managing diverse hardware and software setups, and balancing multiple support requests. Success in this role requires strong troubleshooting skills, effective time management, and excellent communication to clearly explain technical issues to users. Building rapport with full-time staff and proactively familiarizing yourself with the organization's systems can help contract professionals integrate smoothly and provide high-quality support.

What is the difference between Contract Desktop Support vs Help Desk Technician?

AspectContract Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentContract-based, on-site or remote, client sitesHelp desk, call centers, remote support
Employer & IndustryIT service providers, consulting firmsCorporate IT departments, MSPs
Common Search IntentContract Desktop Support vs Help Desk Technician

Contract Desktop Support and Help Desk Technician roles often overlap in certifications and work environments, but Contract Desktop Support typically involves short-term contracts providing on-site or remote technical assistance directly to clients. Help Desk Technicians usually work within a company's internal IT team, focusing on remote support and troubleshooting. Both roles require similar skills but differ mainly in employment type and scope of work.

What is a Contract Desktop Support specialist?

A Contract Desktop Support specialist is an IT professional hired on a temporary or project basis to provide technical assistance to users within an organization. Their main responsibilities include installing, troubleshooting, and maintaining computer hardware, software, and peripheral devices. They resolve user issues either remotely or onsite, ensuring minimal disruption to business operations. These specialists may also assist with system upgrades, network connectivity, and security protocols as needed. As contract workers, they are typically employed for a set period or for specific projects rather than as full-time permanent staff.
What are the most commonly searched types of Desktop Support jobs in Reno, NV? The most popular types of Desktop Support jobs in Reno, NV are:
What are popular job titles related to Contract Desktop Support jobs in Reno, NV? For Contract Desktop Support jobs in Reno, NV, the most frequently searched job titles are:
Desktop Technician

$40K - $43K/yr

Other

Medical, Dental, Vision, Life, Retirement

Posted 23 days ago


Job description

Description

Salary: $40,000 - $43,000/year


*The start date for this position is estimated to be early- to mid-September 2026.


Gunnison is seeking a Desktop Technician to support the Department of the Interior/Indian Affairs (DOI/IA) user base. This role provides end-user computing support across enterprise environments, including desktops, laptops, mobile devices, and network infrastructure. The Desktop Technician III will install, configure, and troubleshoot hardware and software, support standard and specialized applications, and ensure reliable IT operations.


Duties and Responsibilities

  • Provide advanced Tier II/III technical support and operates independently with minimal supervision, resolving moderately complex technical issues.
  • Provide advanced desktop and end-user support for hardware, software, and peripherals
  • Troubleshoot and resolve issues related to desktops, laptops, mobile devices, and network connectivity
  • Support Microsoft operating systems, Microsoft Office, and Google Workspace (Gmail)
  • Install, configure, and maintain hardware and software systems
  • Support specialized applications such as GIS, AutoCAD, or other business applications
  • Document incidents, resolutions, and system changes in a ticketing system
  • Collaborate with IT teams to resolve escalated issues

Requirements

  • Associate degree or equivalent combination of education and experience
  • Minimum of 3 years of related technical experience
  • Experience supporting:

Desktop and laptop systems

Mobile devices

Printers and scanners

LAN, servers, and network switches

  • Ability to troubleshoot hardware and software issues independently
  • Working knowledge of Microsoft Office and Google Workspace
  • Ability to work with minimal guidance
  • Must be a U.S. Citizen
  • Must have the ability to obtain and maintain a government security clearance


The salary range for this position depends upon multiple factors including location, the individual's knowledge, skills, competencies, and experience, and contract-specific budget constraints and organizational requirements.
Gunnison Consulting Group's total compensation package also includes bonus and profit-sharing opportunities, depending on company and employee performance. Available employee benefits include:

  • 3 weeks of Personal Leave your first year
  • 11 paid Holidays each year
  • 5 days of Flexible Time Off each year
  • 401(k) company match at 50% up to 10% of your salary
  • Medical, Dental and Vision Insurance
  • Life and Disability Insurance
  • Public Transportation Subsidies
  • Certifications and Training Allowance - $2,500/year!

Why Join Gunnison?

  • Gunnison takes on ambitious projects. We target fun, challenging work that requires creative thinking and innovation.
  • Quality is our top priority.
  • Gunnison employee benefits meet or exceed what other companies in the Washington, D.C. metropolitan area offer.
  • There is a great sense of camaraderie at Gunnison. This is an atmosphere we will maintain as we continue to grow.
  • We are growing rapidly and the opportunity for individual professional growth with Gunnison is outstanding.
  • We hire for careers at Gunnison, not to fill a position.

Equal Opportunity/Affirmative Action Employer. Must be eligible for employment in the United States. We are unable to sponsor candidates at this time.
In 1994 Gunnison began serving the greater Washington, D.C. metro area, focused on tackling our customers' most ambitious technology projects. By creating a culture dedicated to enabling our customers and employees to achieve more than they ever thought they could, the company has thrived for over 25 years.