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No Experience Desktop Support Jobs in Racine, WI

NPO USA

Deskside Technician - Manufacturing

Sturtevant, WI · On-site

$19.50 - $25/hr

Two to three years of desk-side support experience including the ability to fix printers, desktops and laptops. Excellent troubleshooting capability: Experience in using the following PROTOCOLS: DHCP ...

NPO USA

IT Deskside Tech

Racine, WI · On-site

$19 - $24.25/hr

Two to three years of deskside support experience, including the ability to fix printers, desktops, and laptops. * Excellent troubleshooting capability: Experience in using the following PROTOCOLS:

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No Experience Desktop Support information

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$13

$21

$30

How much do no experience desktop support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for no experience desktop support in Racine, WI is $21.53, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.22 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the no experience desktop support position, and why are they important?

To thrive as a No Experience Desktop Support professional, you need a fundamental understanding of computer hardware, operating systems, and troubleshooting concepts, often acquired through self-study or entry-level IT courses. Familiarity with Windows and Mac OS, basic networking tools, and optionally CompTIA A+ or similar beginner certifications is helpful. Strong communication, patience, and problem-solving skills set you apart in this customer-facing role. These abilities are essential for efficiently resolving user issues and supporting smooth business operations in a fast-paced environment.

What is a no experience desktop support?

A No Experience Desktop Support job is an entry-level role where you assist users with basic computer issues, such as software installations, troubleshooting hardware problems, and setting up network connections. Employers hiring for these roles often provide on-the-job training, so prior experience isn't required. Strong problem-solving skills, customer service abilities, and a willingness to learn are essential. This position is a great way to start a career in IT and gain hands-on technical experience.

What are the typical daily responsibilities for someone in a no experience desktop support position?

As a No Experience Desktop Support technician, your daily tasks often include answering user support tickets, troubleshooting hardware and software issues, setting up new computers or accounts, and assisting with password resets. You may also provide step-by-step guidance to employees, escalate complex problems to senior team members, and document solutions for future reference. Collaboration with IT colleagues and clear communication with users are key parts of your routine. This role is designed to build your technical skills while gaining hands-on experience in a supportive team environment.

What are the most commonly searched types of Desktop Support jobs in Racine, WI? The most popular types of Desktop Support jobs in Racine, WI are:
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What cities near Racine, WI are hiring for No Experience Desktop Support jobs? Cities near Racine, WI with the most No Experience Desktop Support job openings:
No Experience Desktop Support jobs near you

Technical Support Specialist

TIER4 GROUP

Franklin, WI

Contractor

Re-posted 21 days ago

Job description

Position: Technical Support Specialist

Location: Franklin, WI (Onsite/Hybrid)

Duration: 18-month contract

Perks: Competitive rates, benefits, free daily lunches onsite, and an excellent opportunity to join a Fortune 500 company!


About the Role:

Our Fortune 500 client is seeking multiple Technical Support Specialists to join their growing team in Franklin, WI. This contract role offers the potential to get your foot in the door with a great organization. After completing a paid 7-week onsite training program, you’ll have the flexibility to work hybrid or remotely based on your shift.


Responsibilities:

  • Provide technical support via phone and chat in a contact center environment.
  • Troubleshoot hardware, software, and connectivity issues remotely.
  • Support Windows 10/11, Office 365, laptops, desktops, printers, mobile devices, and various in-house and commercial applications.
  • Handle approximately 25 customer interactions per day as the single point of contact for technical issues.
  • Maintain high standards in customer service, meeting key performance indicators (KPIs) such as attendance, first-contact resolution, and quality.


Training Period:

  • Duration: 7 weeks (onsite in Franklin, WI)
  • Schedule: Monday–Friday, 8:00 AM – 4:30 PM
  • Candidates must attend the full training period without planned time off.


Shift Details:

Available Shifts: 1st, 2nd, 3rd, and weekends

  • Final schedules will be based on availability forms submitted during the application. Ensure these forms reflect your full availability and planned time off, as incomplete information may impact selection.

Post-Training Hybrid/Remote Options:

  • Day Shifts (6 AM – 6 PM, Mon–Fri): Hybrid work (onsite Mon-Wed, remote Thu-Fri).
  • Evening/Weekend Shifts: Fully remote.


Qualifications:

Education: High School Diploma or GED required; Associate degree or equivalent experience preferred.

Technical Skills:

  • Proficiency with MS Office, Outlook, and troubleshooting hardware/software issues.
  • Experience using remote support tools.

Soft Skills:

  • Strong verbal and written communication with excellent customer service skills.
  • Analytical problem-solving ability and attention to detail.
  • Adaptability in a dynamic technical environment.


Interview Process:

  • One-hour video interview.