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Ninjatrader Jobs (NOW HIRING)

NinjaTrader

Client Services Representative

Chicago, IL · Hybrid

$54K/yr

Educate and empower customers to get the most out of the NinjaTrader product line * Become a power user of Gmail, Confluence, Jira, and other productivity applications * Efficiently and accurately ...

NinjaTrader

Staff UX Product Designer

OR · On-site +1

$150K - $190K/yr

NinjaTrader's growing Design organization is seeking an experienced, highly skilled, and creative Staff UX Product Designer. Your passion for simplicity and innovation will help deliver best-in-class ...

NinjaTrader

Sr. Designer, Design System

OR · On-site +1

$110K - $160K/yr

NinjaTrader's growing Design organization is seeking an experienced, highly skilled, and collaborative Senior Design System Designer. Working closely with our Design Systems Lead, you'll help evolve ...

NinjaTrader

Sr. Designer, Design System

Chicago, IL · On-site +1

Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and ...

NinjaTrader

Sr. Software Engineer I (Scala)

Chicago, IL · On-site +1

$126K - $166K/yr

Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and ...

NinjaTrader

Sr. Software Engineer II, Backend (Rust)

OR · On-site +1

$140K - $190K/yr

NinjaTrader's identity and verification platform is built in Rust, and it sits on the critical path for every new customer we bring on. We're hiring a Sr. Software Engineer II with deep Rust ...

New

NinjaTrader

Sr. Data Engineer

OR · On-site +1

$100K - $150K/yr

At NinjaTrader, you'll play a key role in designing and operationalizing the modern data platform that powers our analytics, trading tools, and AI initiatives. This role is remote-friendly and ...

NinjaTrader

Sr. Mobile Engineer I

OR · On-site +1

$125K - $175K/yr

Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%). Salary and bonus earnings are only two components of the total compensation package ...

New

NinjaTrader

Director of Web, Marketing

Chicago, IL · On-site

Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and ...

NinjaTrader

Lead, Financial Operations

Chicago, IL · On-site

$156K/yr

Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and ...

NinjaTrader

Sr. Software Engineer II, Platform/API

OR · On-site +1

$140K - $190K/yr

NinjaTrader is investing in the platform that takes a prospective trader from initial sign-up to funded and trading, on a modern Node.js and TypeScript service architecture. We're hiring a Sr. ...

New

NinjaTrader

Staff Cloud Security Engineer

Chicago, IL · On-site

Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and ...

NinjaTrader

Sr. Software Engineer II, Trading Services

OR · On-site +1

$140K - $190K/yr

You will work alongside NinjaTrader's talented development team, designing, building, and deploying backend server solutions that distribute large amounts of data. As a Backend Software Engineer ...

NinjaTrader

Creator & Influencer Manager

Chicago, IL · On-site +1

$95K - $145K/yr

Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and ...

NinjaTrader

Manager, Market and Industry Solutions

Chicago, IL · On-site

$97K - $119K/yr

Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and ...

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Ninjatrader information

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How much do ninjatrader jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for ninjatrader in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is a Ninjatrader?

A NinjaTrader is a professional who specializes in using the NinjaTrader trading platform to analyze financial markets, develop trading strategies, and execute trades. NinjaTrader is a popular software used by traders for futures, forex, and stock trading due to its advanced charting, market analysis, and automation capabilities. Individuals working with NinjaTrader might be independent traders, trading educators, or consultants who help others learn the platform. Their expertise often includes custom indicator development, backtesting strategies, and optimizing trade execution. The role requires a strong understanding of financial markets and technical analysis.

What are the key skills and qualifications needed to thrive as a Ninjatrader specialist?

To thrive as a NinjaTrader specialist, you need strong quantitative analysis skills, a deep understanding of trading strategies, and experience with financial markets, often supported by a degree in finance, mathematics, or a related field. Proficiency in the NinjaTrader platform, including scripting in NinjaScript (C#), and familiarity with market data feeds and brokerage integrations are essential. Attention to detail, problem-solving ability, and effective communication help you create robust trading algorithms and collaborate with clients or teams. These skills ensure accurate strategy development, efficient platform use, and successful trade execution in the dynamic trading environment.

What are some common challenges when working as a Ninjatrader platform specialist, and how can they be managed?

As a NinjaTrader platform specialist, you may frequently encounter challenges such as troubleshooting complex trading software issues, adapting to frequent platform updates, and supporting users with varying technical backgrounds. Staying current with software release notes and participating in community forums can help you stay ahead of potential issues. Additionally, developing strong communication skills is essential for effectively assisting users and collaborating with developers or support teams. Continuous learning and leveraging available documentation will also help you manage these challenges successfully.

What is the difference between Ninjatrader vs Trading Analyst?

AspectNinjatraderTrading Analyst
Required CredentialsTrading platform proficiency, sometimes certifications in trading or financeFinance or trading-related degrees, certifications like CFA or Series 7 often preferred
Work EnvironmentFinancial firms, trading firms, or individual traders using software for analysisFinancial institutions, hedge funds, or trading desks analyzing market data
Employer & Industry UsageUsed by traders and trading firms for technical analysis and automated tradingEmployers analyze market trends, develop trading strategies, and monitor financial data

While Ninjatrader is a trading platform used primarily for technical analysis and automated trading, a Trading Analyst focuses on analyzing market data and developing trading strategies. Both roles require financial knowledge, but Ninjatrader users typically need platform proficiency, whereas Trading Analysts often hold finance degrees and certifications.

More about Ninjatrader jobs

What cities are hiring for Ninjatrader jobs?

Cities with the most Ninjatrader job openings:

What job categories do people searching Ninjatrader jobs look for?

The top searched job categories for Ninjatrader jobs are:

Ninjatrader jobs near you
Infographic showing various Ninjatrader job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 15% Physical, 10% Hybrid, and 75% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Client Services Representative

NinjaTrader

Chicago, IL • Hybrid

$54K/yr

Full-time

Retirement, PTO

Re-posted 23 days ago

Job description

What you'll do:

The ideal candidate will have a passion for helping people and an interest in learning about the trading industry and technology. This individual enjoys solving problems in real time and assisting customers with account- and technology-related issues. Working on our Client Services team, you will report directly to the Manager while receiving ongoing coaching and operational guidance from the Team Lead. You will also support thousands of clients worldwide to help deliver a world-class customer experience.

In this role you will:

  • Leverage phone, chat, and email to resolve client support inquiries regarding customer accounts and our platform
  • Assist clients with account setup, technical support, account troubleshooting, and treasury-related inquiries
  • Educate and empower customers to get the most out of the NinjaTrader product line
  • Become a power user of Gmail, Confluence, Jira, and other productivity applications
  • Efficiently and accurately manage customer data using Salesforce
  • Collaborate with internal teams, including Trade Desk, Technical Support, and Compliance
  • Identify and communicate emerging client needs and feature requests to management and other internal teams
  • Guide clients in navigating the world of commodity futures and NinjaTrader's services
  • Assist management in creating and revising policies based on customer feedback
  • Regularly participate in beta testing new software updates

What you'll need:

  • Strong computer skills and the ability to learn complex systems quickly
  • Empathy and the ability to connect with customers while showing genuine care for their concerns
  • Ability to explain complex information and instructions in a clear, understandable way
  • Strong time management skills with the ability to manage multiple customer requests and follow up effectively
  • Excellent written and verbal communication skills
  • A tech-savvy mindset with the ability to troubleshoot computer issues directly with clients

Bonus points for:

  • Written and spoken fluency in Spanish, Portuguese, Italian, German, French, etc.
  • A minimum of one year of customer service experience, preferably within a high-volume technology company
  • Experience with CRM software and customer service ticketing systems
  • Knowledge of the trading industry

Compensation:

The salary for this role will be $54,000.00. In addition, this position will also receive an annual target bonus of 4%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%).

Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 18 days per year (some positions may qualify for more) plus seven paid holidays.

Location:

This role is based in Chicago, IL. We are not open to remote candidates for this role.

Hybrid:

For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer:

  • 20 additional flex remote days annually
  • 5 Company Wide Office-Optional weeks tied to major holidays

Apply