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$11K

$122.6K

$173.5K

How much do ninestar connect jobs pay per year?

As of Aug 9, 2026, the average yearly pay for ninestar connect in the United States is $122,627.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,000.00 and $151,000.00 per year, depending on experience, location, and employer.

What is the difference between Ninestar Connect vs Customer Service Representative?

FeatureNinestar ConnectCustomer Service Representative
Required CredentialsHigh school diploma or equivalent, technical training often preferredHigh school diploma or equivalent, customer service training
Work EnvironmentOffice or call center setting, often remote optionsOffice, call center, or retail environment
Industry UsagePrimarily in tech, manufacturing, and service sectors

Both roles involve communication skills and problem-solving. Ninestar Connect typically requires technical knowledge and may involve more specialized support, while Customer Service Representatives focus on general customer inquiries. Understanding these differences helps job seekers align their skills with the right position.

What types of career advancement opportunities are available at Ninestar Connect, and how can employees progress within the organization?

At Ninestar Connect, employees often find opportunities for career growth through cross-training, internal promotions, and professional development programs. The company encourages staff to expand their skills, whether in customer service, technical operations, or management roles. Team members who demonstrate initiative, adaptability, and a commitment to excellent service are frequently considered for advancement. Additionally, Ninestar Connect values collaborative work, allowing employees to participate in cross-departmental projects, which can further broaden career prospects.

What is Ninestar Connect?

Ninestar Connect is a utility cooperative that provides services such as electric, water, sewer, and high-speed fiber internet to residents and businesses in Central Indiana. The company is known for being member-owned, which means customers are also stakeholders in the organization. Their mission is to deliver reliable and innovative services to support the growth and well-being of the communities they serve. Ninestar Connect also invests in infrastructure and technology to ensure high-quality utility and communication solutions.

What are the key skills and qualifications needed to thrive at Ninestar Connect?

To thrive at Ninestar Connect, a utility and telecommunications company, you typically need relevant technical knowledge in electrical, telecommunications, or utility operations, supported by appropriate certifications or degrees. Familiarity with industry-standard tools such as SCADA systems, GIS mapping, and fiber optic testing equipment is highly valued. Strong customer service, problem-solving abilities, and teamwork are crucial soft skills for working effectively with both colleagues and the community. These competencies ensure the safe, efficient, and reliable delivery of essential services to customers.
What cities are hiring for Ninestar Connect jobs? Cities with the most Ninestar Connect job openings:
What job categories do people searching Ninestar Connect jobs look for? The top searched job categories for Ninestar Connect jobs are:
Ninestar Connect jobs near you
Infographic showing various Ninestar Connect job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $122,627 per year, or $59 per hour.

NineStar Connect - Field Engineer

NineStar Connect

Greenfield, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 20 days ago

Job description

Company Description

NineStar Connect is an innovative community-minded, communications, energy, water, and sewer cooperative. We provide the infrastructure that empowers thoughtful development and improves quality of place in Central Indiana. We believe that no matter where you choose to live or work, you should have access to high quality utility services that allow you an opportunity to thrive.

Career Development:

- We value employees that have a desire to learn and provide reimbursement funds for continuing education. We’re also committed to in-house training and ongoing development. 

Company Benefits:

- At NineStar Connect we offer a competitive array of benefits that include medical, dental, and vision insurance, 401k matching, paid parental leave, short term disability, long term disability, and life insurance along with profit sharing and various service discounts.

Wellness:

- We offer a variety of wellness programs with paid incentives as well as on-site fitness centers available at each office location. 

Core Values: 

- We’re guided by our core values - Act with Integrity, Embrace Differences, Committed to Community, Be Innovative, Make Each Day Meaningful, and Seek Quality Results and we’re looking for team members who share these values!

Job Description

Are you passionate about networking, telecommunications, and solving complex technical challenges?

NineStar Connect is looking for a Field Engineer to help build, maintain, and support the critical communications infrastructure that keeps our members connected. This role is ideal for someone who enjoys working with advanced telecommunications equipment, troubleshooting network issues in the field, and collaborating with engineers, technicians, vendors, and customers to deliver reliable service.

As a Field Engineer, you'll configure, install, maintain, and troubleshoot broadband and voice network equipment while providing advanced technical support for our communications systems. You'll also play an important role in maintaining our Central Office facilities and supporting network operations through documentation, testing, and on-call response.

What You'll Do

  • Install, configure, maintain, and troubleshoot DSLAM, GPON, MetaSwitch, and other telecommunications equipment.
  • Support broadband, voice, and hosted PBX services through installation, diagnostics, and repair.
  • Assist Network Engineers with equipment deployment, testing, and troubleshooting.
  • Provide Tier II network support and Tier III voice and internet technical support.
  • Work with vendors and telecommunications carriers to resolve network issues.
  • Maintain Central Office equipment and assist with facility upgrades.
  • Perform network audits and maintain accurate technical documentation.
  • Support Outside Plant Technicians with escalated troubleshooting.
  • Participate in an on-call rotation to support voice and data network operations after hours.
  • Promote a safe, collaborative work environment while delivering exceptional service to our members.
Qualifications
  • Associate degree in Information Technology, Telecommunications, Electronics, or a related field, or equivalent technical certifications.
  • 3–5 years of experience in telecommunications, networking, electronic maintenance, or a related technical field.
  • Experience with TCP/IP networking, VoIP technologies, GPON, DSLAM, Cisco networking, or Central Office equipment.
  • Working knowledge of Linux operating systems and Microsoft client operating systems.
  • Strong troubleshooting and diagnostic skills.
  • Excellent communication and documentation skills.
  • Ability to read technical documentation, schematics, and circuit diagrams.
  • Ability to prioritize multiple tasks in a fast-paced environment while maintaining attention to detail.

Additional Information

NineStar Connect does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, marital status, sexual preference, disability, or any other characteristic protected by law.