Nike Retail Supervisor Location & Store Type: Nike Factory Store Fairfax Address: Fairfax, VA Hours ... You'll work with your team to focus on customer service and get to the win the right way. When we ...
Nike Retail Supervisor Location & Store Type: Nike Factory Store Fairfax Address: Fairfax, VA Hours ... You'll work with your team to focus on customer service and get to the win the right way. When we ...
Retail Supervisor - Nike Silver Spring
Silver Spring, MD · On-site
$18.50 - $21.50/hr
Nike Retail Supervisor Location & Store Type: Nike Factory Store Silver Spring Address: Silver ... You'll work with your team to focus on customer service and get to the win the right way. When we ...
Retail Supervisor - Nike Silver Spring
Silver Spring, MD · On-site
$18.50 - $21.50/hr
Nike Retail Supervisor Location & Store Type: Nike Factory Store Silver Spring Address: Silver ... You'll work with your team to focus on customer service and get to the win the right way. When we ...
Our shoes are iconic, just like you and just like our customers. Be part of continuing our legacy ... You lead with service. You understand and obsess the consumer's needs, then guide them to the gear ...
Our shoes are iconic, just like you and just like our customers. Be part of continuing our legacy ... You lead with service. You understand and obsess the consumer's needs, then guide them to the gear ...
Field Sales Consultant
Baltimore, MD · On-site
$60K - $90K/yr
... services for potential customers. Their priority is to make a genuine human connection with the ... You'll have the opportunity to earn Nike/Lululemon swag, prizes and amazing trips. * Internal ...
Field Sales Consultant
Baltimore, MD · On-site
$60K - $90K/yr
... services for potential customers. Their priority is to make a genuine human connection with the ... You'll have the opportunity to earn Nike/Lululemon swag, prizes and amazing trips. * Internal ...
Field Sales Consultant
Baltimore, MD · On-site
$60K - $90K/yr
... services for potential customers. Their priority is to make a genuine human connection with the ... You'll have the opportunity to earn Nike/Lululemon swag, prizes and amazing trips. * Internal ...
New
Field Sales Consultant
Baltimore, MD · On-site
$60K - $90K/yr
... services for potential customers. Their priority is to make a genuine human connection with the ... You'll have the opportunity to earn Nike/Lululemon swag, prizes and amazing trips. * Internal ...
New
Field Sales Consultant
$60K - $90K/yr
... services for potential customers. Their priority is to make a genuine human connection with the ... You'll have the opportunity to earn Nike/Lululemon swag, prizes and amazing trips. * Internal ...
Field Sales Consultant
$60K - $90K/yr
... services for potential customers. Their priority is to make a genuine human connection with the ... You'll have the opportunity to earn Nike/Lululemon swag, prizes and amazing trips. * Internal ...
... brands like Nike, New Era, Adidas, and Mitchell & Ness. We currently operate 1,200+ locations ... Produce sales gains, by providing customer service. * To meet or exceed Company Objectives in all ...
... brands like Nike, New Era, Adidas, and Mitchell & Ness. We currently operate 1,200+ locations ... Produce sales gains, by providing customer service. * To meet or exceed Company Objectives in all ...
Assistant Store Manager PT
Waldorf, MD · On-site
... brands like Nike, New Era, Adidas, and Mitchell & Ness. We currently operate 1,200+ locations ... Produce sales gains, by providing customer service. * To meet or exceed Company Objectives in all ...
Assistant Store Manager PT
Waldorf, MD · On-site
... brands like Nike, New Era, Adidas, and Mitchell & Ness. We currently operate 1,200+ locations ... Produce sales gains, by providing customer service. * To meet or exceed Company Objectives in all ...
8533 - Store Manager
Hanover, MD · On-site
$19 - $23/hr
... Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We're also the industry leader in on ... Manage and direct in-store team members to ensure optimal customer service that values customers ...
8533 - Store Manager
Hanover, MD · On-site
$19 - $23/hr
... Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We're also the industry leader in on ... Manage and direct in-store team members to ensure optimal customer service that values customers ...
... brands like Nike, New Era, Adidas, and Mitchell & Ness. We currently operate 1,200+ locations ... Produce sales gains, by providing customer service. * To meet or exceed Company Objectives in all ...
... brands like Nike, New Era, Adidas, and Mitchell & Ness. We currently operate 1,200+ locations ... Produce sales gains, by providing customer service. * To meet or exceed Company Objectives in all ...
... brands like Nike, New Era, Adidas, and Mitchell & Ness. We currently operate 1,200+ locations ... Produce sales gains, by providing customer service. * To meet or exceed Company Objectives in all ...
... brands like Nike, New Era, Adidas, and Mitchell & Ness. We currently operate 1,200+ locations ... Produce sales gains, by providing customer service. * To meet or exceed Company Objectives in all ...
Lead Installer
Beltsville, MD · On-site
$23.75 - $32.25/hr
... servicing existing systems. This versatility helps limit reduced hours and ehances job security in ... It also means you can solve customer problems in one visit, keeping you safely off the road and ...
Lead Installer
Beltsville, MD · On-site
$23.75 - $32.25/hr
... servicing existing systems. This versatility helps limit reduced hours and ehances job security in ... It also means you can solve customer problems in one visit, keeping you safely off the road and ...
Lead Installer
Beltsville, MD · On-site
$23.75 - $32.25/hr
... servicing existing systems. This versatility helps limit reduced hours and ehances job security in ... It also means you can solve customer problems in one visit, keeping you safely off the road and ...
Lead Installer
Beltsville, MD · On-site
$23.75 - $32.25/hr
... servicing existing systems. This versatility helps limit reduced hours and ehances job security in ... It also means you can solve customer problems in one visit, keeping you safely off the road and ...
5826 - Assistant Store Manager FT
Dulles, VA · On-site
$12.77 - $18/hr
... Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We're also the industry leader in on ... customer service by offering their expertise on Lids' products and services. Principle Duties ...
5826 - Assistant Store Manager FT
Dulles, VA · On-site
$12.77 - $18/hr
... Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We're also the industry leader in on ... customer service by offering their expertise on Lids' products and services. Principle Duties ...
8513 - Assistant Store Manager PT
Clarksburg, MD · On-site
$17.30 - $19/hr
... Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We're also the industry leader in on ... customer service by offering their expertise on Lids' products and services. Principle Duties ...
8513 - Assistant Store Manager PT
Clarksburg, MD · On-site
$17.30 - $19/hr
... Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We're also the industry leader in on ... customer service by offering their expertise on Lids' products and services. Principle Duties ...
6786 - Assistant Store Manager PT
Towson, MD · On-site
$16 - $18/hr
... Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We're also the industry leader in on ... customer service by offering their expertise on Lids' products and services. PRINCIPAL DUTIES ...
6786 - Assistant Store Manager PT
Towson, MD · On-site
$16 - $18/hr
... Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We're also the industry leader in on ... customer service by offering their expertise on Lids' products and services. PRINCIPAL DUTIES ...
5939 - Assistant Store Manager PT
Hyattsville, MD · On-site
$15.30 - $18/hr
... Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We're also the industry leader in on ... customer service by offering their expertise on Lids' products and services. Principal Duties ...
5939 - Assistant Store Manager PT
Hyattsville, MD · On-site
$15.30 - $18/hr
... Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We're also the industry leader in on ... customer service by offering their expertise on Lids' products and services. Principal Duties ...
8513 - Assistant Store Manager PT
Clarksburg, MD · On-site
$17.50 - $19/hr
... Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We're also the industry leader in on ... customer service by offering their expertise on Lids' products and services. Principle Duties ...
8513 - Assistant Store Manager PT
Clarksburg, MD · On-site
$17.50 - $19/hr
... Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We're also the industry leader in on ... customer service by offering their expertise on Lids' products and services. Principle Duties ...
5036 - Assistant Store Manager PT
Columbia, MD · On-site
$15 - $16/hr
... Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We're also the industry leader in on ... customer service by offering their expertise on Lids' products and services. Principle Duties ...
5036 - Assistant Store Manager PT
Columbia, MD · On-site
$15 - $16/hr
... Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We're also the industry leader in on ... customer service by offering their expertise on Lids' products and services. Principle Duties ...
8560 - Assistant Store Manager FT
Baltimore, MD · On-site
$15 - $18/hr
... Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We're also the industry leader in on ... customer service by offering their expertise on Lids' products and services. Principle Duties ...
8560 - Assistant Store Manager FT
Baltimore, MD · On-site
$15 - $18/hr
... Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We're also the industry leader in on ... customer service by offering their expertise on Lids' products and services. Principle Duties ...
Nike Customer Service information
See Silver Spring, MD salary details
$10.19 - $11.79
2% of jobs
$11.79 - $13.40
4% of jobs
$13.40 - $15
11% of jobs
$15.89 is the 25th percentile. Wages below this are outliers.
$15 - $16.60
15% of jobs
The median wage is $18.08 / hr.
$16.60 - $18.21
20% of jobs
$18.21 - $19.81
15% of jobs
$20.92 is the 75th percentile. Wages above this are outliers.
$19.81 - $21.42
13% of jobs
$21.42 - $23.02
7% of jobs
$23.02 - $24.62
6% of jobs
$24.62 - $26.23
4% of jobs
$26.23 - $27.83
3% of jobs
$10
$19
$27
How much do nike customer service jobs pay per hour?
As of Aug 21, 2026, the average hourly pay for nike customer service in Silver Spring, MD is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.
What is a Nike Customer Service?
A Nike Customer Service job involves assisting customers with inquiries about products, orders, returns, and company policies. Representatives handle questions via phone, chat, email, or in-store, ensuring a positive customer experience. They help resolve issues, provide product recommendations, and support Nike’s brand values by delivering excellent service. Strong communication skills and a passion for sportswear can be beneficial in this role.
What are typical daily responsibilities for a Nike Customer Service representative?
As a Nike Customer Service representative, your daily tasks may include assisting customers via phone, email, or chat with order inquiries, product information, return requests, and troubleshooting issues. You’ll work in a team-oriented environment, collaborating closely with colleagues and other departments to ensure prompt and accurate resolutions. Representatives also help monitor feedback trends and escalate complex cases as needed. This role requires multitasking, staying updated on product lines, and providing world-class service to uphold Nike’s brand reputation.
What are the key skills and qualifications needed to thrive in the Nike Customer Service position, and why are they important?
To thrive as a Nike Customer Service representative, you need excellent communication skills, a high school diploma or equivalent, and experience in customer-facing roles. Familiarity with CRM systems, order management tools, and company-specific platforms is often required. Strong problem-solving abilities, patience, and a genuine passion for helping people are standout soft skills. These qualities enable representatives to resolve issues efficiently, build brand loyalty, and ensure a positive experience for Nike customers.
Can you work remote for Nike customer service?
Nike customer service roles are typically based in physical retail stores or call centers, and remote work is generally not available for these positions. However, some corporate or administrative roles within Nike may offer remote or hybrid options depending on the department and current company policies.
How does Nike deal with customer service?
Nike customer service representatives handle customer inquiries, complaints, and returns through various channels such as phone, email, and live chat. They are trained to provide timely and helpful assistance, often using customer relationship management (CRM) tools to track interactions and resolve issues efficiently.
What are the most commonly searched types of Nike Customer Service jobs in Silver Spring, MD?
The most popular types of Nike Customer Service jobs in Silver Spring, MD are:
What are popular job titles related to Nike Customer Service jobs in Silver Spring, MD?
For Nike Customer Service jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Nike Customer Service jobs in Silver Spring, MD look for?
The top searched job categories for Nike Customer Service jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Nike Customer Service jobs?
Cities near Silver Spring, MD with the most Nike Customer Service job openings:
Full-time
Medical, Retirement, PTO
This job post has expired today. Applications are no longer accepted.
Nike rating
7.6
Based on 274 frontline employees who took The Breakroom Quiz
7th of 104 rated fashion retailers
Job description
Nike Job Description Retail Supervisor
Location & Store Type: Nike Factory Store Fairfax
Address: Fairfax, VA
Hours: Full Time - 38-40 hours per week, including nights and weekends
We believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Supervisor, you are referred to as an Specialist. Are you ready to embrace it? Let's do it.
Lace Up as a Nike Retail Supervisor
As a Nike Retail Supervisor, you're the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them. You'll work with your team to focus on customer service and get to the win the right way.
When we say team, we mean it. We go after goals together. We support your bold ideas - and encourage you to try them out. You impact our customers' experiences daily. It's more than getting the product from door to floor; it's being part of the first-time customers find their dream pair. Those iconic moments - that's our culture. Bring your just-do-it attitude, and let's be game-changers together.
Be Rewarded for a Job Well Done
Putting Your Best Foot Forward
What You're Responsible For
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Location & Store Type: Nike Factory Store Fairfax
Address: Fairfax, VA
Hours: Full Time - 38-40 hours per week, including nights and weekends
We believe that if you have a body, you are an athlete, which is why when you join our team as a Retail Supervisor, you are referred to as an Specialist. Are you ready to embrace it? Let's do it.
Lace Up as a Nike Retail Supervisor
As a Nike Retail Supervisor, you're the face of NIKE. Enjoy high-volume and a fast pace as your diverse experience and perspective helps guide customers in making the best decisions for them. You'll work with your team to focus on customer service and get to the win the right way.
When we say team, we mean it. We go after goals together. We support your bold ideas - and encourage you to try them out. You impact our customers' experiences daily. It's more than getting the product from door to floor; it's being part of the first-time customers find their dream pair. Those iconic moments - that's our culture. Bring your just-do-it attitude, and let's be game-changers together.
Be Rewarded for a Job Well Done
- Discounts for you and your family from Nike, Converse and Jordan up to 50% off
- Accrued Paid Time Off and Holiday Pay
- All full-time and part-time employees working 20 hours or more per week are eligible for 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you're hired
- Full-time and part-time employees working 20 hours or more per week are eligible for Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment
- The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP)
- Access to support through Optum Employee Assistance Program at no cost for you and your family
- Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates
Putting Your Best Foot Forward
- Must be at least 18 (U.S)
- 1 year of retail or consumer service experience preferred
- Flexibility to work nights, weekends and holidays based on store needs
- Use customer service authentically to ensure customers feel seen and understood in our stores
- Ability to learn and train on the latest products and technologies
- Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.
What You're Responsible For
- Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs
- Bringing your positive attitude and passion to your teammates and customers every day
- Lead by example and deliver service in line with Nike's Service Principles to bring the consumer journey to life.
- Making customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey
- Playing by the rules and being professional, demonstrating integrity, reliability, and kindness
- Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations
- Showing up for your teammates by attending store events
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
About Nike
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